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Medical Spa Insider

Medical Spa Insider

Auteur(s): American Med Spa Association - AmSpa
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À propos de cet audio

AmSpa Founder and CEO, Alex Thiersch, takes an in-depth look at today's aesthetic entrepreneurs and what makes them successful.All rights reserved Développement commercial et entrepreneuriat Entrepreneurship Gestion et leadership Hygiène et mode de vie sain Troubles et maladies Économie
Épisodes
  • The After-After: Restoring Confidence Post-GLP-1 Weight Loss
    Dec 10 2025

    “How can you make sure that you feel as good about your face as you do about your body?” AmSpa founder Alex R. Thiersch, JD, sits down with Tara Capalbo, MBA, General Manager and VP, Head of U.S. Aesthetics at Galderma, for a live conversation at AmSpa headquarters.

    They talk about how millions of GLP‑1 users are reshaping aesthetic patient demand, Galderma’s phase IV clinical study on facial changes after medication-driven weight loss, and the new Sculpt & Lift injection paradigm designed to help patients restore their appearance with natural-looking results. Listen for insights on:

    • Her transition from pharma and first six months leading U.S. Aesthetics at Galderma;
    • The GLP‑1 phenomenon, declining visit frequency among traditional aesthetic patients, and why Galderma invested early in a phase IV study;
    • What the research found about “Ozempic face,” facial volume loss, and skin laxity, and new restorative combination treatment options with Sculptra and Restylane;
    • Expert consensus on when to start treatment during the weight-loss journey and how to package care with share-of-wallet in mind;
    • Launching a direct-to-consumer campaign that reframes filler language for patient confidence;
    • Provider tools: in-office pamphlets and digital assets to bring up aesthetics earlier in the patient journey;
    • What’s next at Galderma: 2026 launches, GAIN training, and global trends.

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    Music by Ghost Score

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    29 min
  • Missed Calls? Bring Those Patients In with AI Communication
    Dec 3 2025

    Are missed calls and slow responses costing your med spa business? In this episode of Medical Spa Insider, AmSpa founder Alex R. Thiersch, JD, speaks with Yan Lee, Head of Sales and Partnerships at Zidy, an AI-powered communication platform designed to help aesthetic practices book more appointments, increase Google reviews, and streamline client communication. Lee shares how Zidy consolidates messages from text, phone, social media, and web chat into one intuitive dashboard, enabling med spas to respond faster, schedule appointments after hours, and attract more clients. Listen to learn:

    • How Zidy started in real estate and evolved to serve med spas.
    • Why AI phone answering can boost revenue for small practices that miss calls during treatments.
    • How Zidy’s unified inbox improves response times and client satisfaction.
    • Why Google reviews matter for search visibility—and how Zidy automates requests.
    • How a California med spa tripled reviews and booked extra appointments after hours using Zidy.
    • Pricing options, AmSpa member discounts, and what’s next for AI in aesthetics.

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    Music by Ghost Score

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    30 min
  • Greatest Hits: How to Transition Your Marketing Strategy as Your Medical Spa Grows
    Nov 25 2025

    This week on Medical Spa Insider, we revisit a conversation with Michael Olson, sales manager at MyAdvice. Together, he and AmSpa’s Alex Thiersch discuss the changes in marketing strategy that medical spas need to make as they grow. Their conversation includes:

    • Marketing needs specific to the aesthetic industry;
    • How partnerships with marketing firms should work;
    • What to look for when choosing a digital marketing company;
    • Changing your marketing strategy as your practice grows;
    • How your online presence gets people in the door;
    • Big changes that would require you to rethink your marketing;
    • Marketing to retain your top providers;
    • And more!

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    Music by Ghost Score

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    55 min
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