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👉 Full Show Notes
https://www.microsoftinnovationpodcast.com/736

Adeline Ee Leow shares her journey from finance to tech, highlighting her deep expertise in Microsoft Dynamics 365 Business Central. She discusses the evolution of ERP systems, the strategic role of Business Central in SMBs and large enterprises, and how successful partners leverage innovation and collaboration with Microsoft to win major projects.

🎙️ What you’ll learn

• How to assess ERP fit for SMBs vs enterprise needs
• Why Business Central is ideal for scalable operations
• How to engage Microsoft’s concierge service to win deals
• What successful partners do to stay competitive
• When to use ISV add-ons to extend Business Central

✅ Highlights

• “I had to learn SQL query language to get all the reports you need out of it.”
• “NAV sat really nicely there… a nice ERP that kicked in to a business that's growing.”
• “Microsoft investing so much in this product, and it's evergreen.”
• “We won it from SAP.”
• “Microsoft does have what we call concierge service.”
• “Business Central is based on per country.”
• “You would not want to buy 20 Business Central solutions in different countries.”
• “When you start getting into complex finance, you will need to add on ISVs.”
• “Successful partners invest in people, technology, and innovation.”
• “Creating AI extensions that enhance Business Central.”
• “Putting it on AppSource and marketing it successfully.”
• “It’s about the people, really.”

🧰 Mentioned

• Microsoft Dynamics 365 Business Central: https://dynamics.microsoft.com/en-us/business-central/
• Microsoft Copilot & AI Agents: https://copilot.microsoft.com
• AppSource for ISV Extensions: https://appsource.microsoft.com

✅ Keywords
business central, dynamics 365, microsoft, erp, navision, sap, oracle, sql, isv, appsource, concierge service, smb

Support the show

If you want to get in touch with me, you can message me here on Linkedin.

Thanks for listening 🚀 - Mark Smith

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM

🎙️ FULL SHOW NOTES
https://www.microsoftinnovationpodcast.com/735

What if your next teammate wasn’t human—but an AI agent? In this episode, Stephanie Donahue, Modern Workplace Practice Lead at Avanade, unpacks how AI is reshaping the way we work, lead, and innovate. From the rise of digital coworkers to the resistance from IT and legal teams, Stephanie shares hard-won insights from the front lines of Microsoft 365 Copilot rollouts. Whether you're a tech leader or a curious professional, this conversation will challenge how you think about delegation, governance, and the future of your role.

🔑 KEY TAKEAWAYS
- AI agents are the new coworkers: Learn how agentic AI is transforming roles, workflows, and expectations across organizations.
- Delegation is evolving: Managing AI requires a shift from output-based tasks to outcome-driven thinking—and new skills in digital delegation.
- IT isn’t the enabler—it’s the blocker: Discover why risk, legal, and IT departments are often the biggest hurdles to AI adoption.
- Shadow AI is already happening: Employees are using public AI tools to get work done, even when official tools are blocked.
- Change enablement is non-negotiable: Successful AI rollouts depend on communities, champions, and continuous learning—not just licenses and training.

🧰 RESOURCES MENTIONED:
👉 Microsoft 365 Copilot – https://www.microsoft.com/en-us/microsoft-365/copilot
👉 Viva Engage – https://www.microsoft.com/en-us/microsoft-viva/engage
👉 Microsoft MVP YouTube Series - How to Become a Microsoft MVP - https://www.youtube.com/playlist?list=PLzf0yupPbVkqdRJDPVE4PtTlm6quDhiu7

Support the show

If you want to get in touch with me, you can message me here on Linkedin.

Thanks for listening 🚀 - Mark Smith

Hosts: Mark Smith, Meg Smith

🔴 For full Show Notes: https://www.microsoftinnovationpodcast.com/734

AI augments, it doesn’t replace. The hosts show how to pair human judgment with practical workflows: Copilot’s Researcher to gather sources, branching chats to explore options, and Markdown for efficient prompting. They debunk “AI makes you dumber” headlines, emphasise critical thinking, and share personal use cases from learning to health. The message is simple: bring your seed idea, use AI to scale it, and validate claims beyond headlines.

Join the private WhatsApp group for Q&A and community: https://chat.whatsapp.com/E0iyXcUVhpl9um7DuKLYEz

🎙️ What you’ll learn
- Use Copilot Researcher to compile internal and external sources fast
- When to branch a chat to explore alternatives without losing context
- Why Markdown outperforms JSON for most prompting tasks
- How to combine personal data and medical advice more intelligently
- Tactics to spot sensational headlines and verify claims

✅ Highlights
“it’s not about AI replacing us”
“bring the seed of our own human intellect”
“we need to have our bullshit radars on all the time”
“Calling Bullshit. And it’s the art of skepticism in a data-driven world.”

🧰 Mentioned
MIT study “Your Brain on Chat GPT”: https://www.media.mit.edu/projects/your-brain-on-chatgpt/overview/
Microsoft Research Podcast: https://www.microsoft.com/en-us/research/podcast/
Book: “Calling Bullshit: The Art of Skepticism in a Data-Driven World” https://callingbullshit.org/

Connect with the hosts

Mark Smith:
Blog: https://www.nz365guy.com
LinkedIn: https://www.linkedin.com/in/nz365guy

Meg Smith:
Blog: https://www.megsmith.nz
LinkedIn: https://www.linkedin.com/in/megsmithnz

Subscribe, rate, and share with someone who wants to be future ready. Drop your questions in the comments or the WhatsApp group, and we may feature them in an upcoming episode.

Keywords: ai augmentation, critical thinking, markdown, json, microsoft copilot, researcher, branching chats, mit study, calling bullshit, alphafold, whatsapp, intelligence age

Support the show

If you want to get in touch with me, you can message me here on Linkedin.

Thanks for listening 🚀 - Mark Smith