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Mo-ments of Experience

Mo-ments of Experience

Auteur(s): Geoffrey P. Smith
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À propos de cet audio

Mo-ments of Experience shares stories of purpose and connection, inspired by a loyal beagle named Mo. Tune in for powerful stories from some of the world's leading innovators in employee, patient, caregiver, and human experience.2024 Développement commercial et entrepreneuriat Entrepreneurship Gestion et leadership Économie
Épisodes
  • Limitless Human Connection with Cory Jenks
    Jan 21 2026

    this episode, Geoffrey Smith and Cory Jenks discuss the importance of human connection in healthcare, the need for innovation, and the challenges faced by healthcare professionals. Cory shares his unique background as a pharmacist and improv comedian, emphasizing the significance of creating meaningful experiences for patients and caregivers alike. They explore the barriers to change within the healthcare system and the potential for individual engagement to drive transformation. The conversation highlights the importance of authentic presence, breaking down self-imposed limits, and the lessons learned from both positive and negative experiences in healthcare.

    Additional Resources:

    Follow Cory on LinkedIn: https://www.linkedin.com/in/cory-jenks-3ba17314/

    Take a look Cory's book, Permission to Care: Building a Healthcare Culture that Thrives in Chaos: https://rb.gy/4a8yoo www.coryjenks.com

    www.mo-mentsofexperience.com

    Subscribe to Mo-Ments of Experience on YouTube! https://youtube.com/@mo-mentsofexperience?si=IZAB036xX1mmrn2C\\

    Follow PeopleForward Network on LinkedIn: https://www.linkedin.com/company/peopleforward-network/

    Learn more about PeopleForward Network: https://peopleforwardnetwork.com/

    Key Takeaways:

    • Cory emphasizes the importance of getting patients off medication.
    • Healthcare professionals can create joy in their work environments.
    • Authentic presence is crucial in patient care.
    • Building trust with patients is essential for effective healthcare.
    • Self-imposed limits can hinder innovation in healthcare.

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    43 min
  • Replay: Making a Joyful Ruckus in Healthcare With Denise Wiseman
    Dec 17 2025

    As we head into the holidays there is no better "Greatest Hits" episode of Mo-ments of Experience to share than "Making a Joyful Ruckus in Healthcare" with my amazing guest and friend Denise Wiseman. There is no more powerful message to share this time of the year than to focus on staying authentically present in life to never miss each and every small mo-ment of JOY that surrounds you!

    In this conversation, Geoffrey and Denise Wiseman explore the need for a human-focused approach in healthcare, emphasizing the importance of action and joy in creating meaningful change. They discuss the impact of small moments of joy, the role of compassion, and the necessity of building supportive networks to foster collaboration among healthcare professionals. The conversation highlights the Healthcare Reinvention Collaborative as a platform for connecting purpose-driven individuals to collectively address the challenges in the healthcare system.

    Additional Resources:

    Connect with Denise on LinkedIn: https://www.linkedin.com/in/wisewoman1/

    https://www.healthcarereinvention.com/

    www.mo-mentsofexperience.com

    Follow PeopleForward Network on LinkedIn: https://www.linkedin.com/company/peopleforward-network/

    Learn more about PeopleForward Network: https://peopleforwardnetwork.com/

    Key Takeaways:
    • Healthcare should be human-focused, considering all stakeholders.
    • Action and joy are essential in transforming healthcare.
    • Small moments of joy can have a significant impact.
    • Compassion is crucial for both caregivers and patients.
    • Building a supportive network is vital for healthcare professionals.

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    36 min
  • Replay: The Healthcare Maverick - Doing Cool Sh*t and Blowing Things Up With Shawn Nason
    Dec 3 2025

    Ok folks, we're almost there, we will get back to brand new episodes of Mo-ments of Experience after the new year. Mo is doing MUCH better, so THANK YOU for all the kind well-wishes! Here is today's re-release of a "Greatest Hits" episode of Mo-ments of Experience as we head into the holiday season. Please join me and my brilliantly inspiring guest, the "Healthcare Maverick" Shawn Nason as we discuss "Doing Cool Sh*t and Blowing Things Up" in healthcare, that in many cases lags decades behind other industries in creating extraordinary human experiences. This episode has surprises at every turn, you won't want to miss it.

    In this episode, Geoffrey interviews Shawn Nason, a maverick in the healthcare industry, discussing the importance of human connection, compassion, and innovative experiences in healthcare. They explore the challenges patients face in navigating the healthcare system, the significance of surprise moments in patient care, and the need for a more compassionate approach in healthcare practices. The conversation emphasizes the necessity of creating extraordinary experiences for patients and the role of empathy in transforming healthcare.

    Additional Resources:

    Follow Shawn on LinkedIn: https://www.linkedin.com/in/nasonshawn/

    https://shawnnason.com/

    www.mo-mentsofexperience.com

    Follow PeopleForward Network on LinkedIn: https://www.linkedin.com/company/peopleforward-network/

    Learn more about PeopleForward Network: https://peopleforwardnetwork.com/

    Key Takeaways:
    • Human connection is vital in a technology-driven world.
    • Surprise moments can significantly enhance patient experiences.
    • Compassion and empathy are free and essential in healthcare.
    • The healthcare system often fails to make processes easy for patients.

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    42 min
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