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People Make the Place

People Make the Place

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In this episode of Bar Craft Conversations, Les and Marcus dive into the heart of what truly defines a great venue: the people. From ownership and management to the bartenders behind the bar, they break down how culture, leadership, and communication shape every guest’s experience. Drawing from their own experiences working with different owners and teams, and even stepping into ownership themselves. They share real insights on what it takes to build a successful hospitality team. Plus, the duo catches up with their friend and bartender Billy to get his perspective on what makes a bartending gig worth it.

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