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Practical Pet Business - Episode 32 - Selling live animals, fish, insects and more

Practical Pet Business - Episode 32 - Selling live animals, fish, insects and more

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 On this episode of Practical Pet Business, Lorin and Rob take on one of the most important — and often controversial — topics in the pet industry: should you sell live animals, insects, fish, or other living beings in your store? What may seem like a natural way to enhance your store’s appeal or diversify your offerings can actually open a complex web of ethical, operational, financial, and emotional considerations. Selling live beings isn’t like adding another product line — it’s a commitment to care, knowledge, and responsibility that extends far beyond the cash register. Lorin and Rob unpack the real-world realities behind this decision: Do you and your team have the expertise to ensure the health and welfare of living creatures in your care? Can your facility provide an environment that supports their physical and emotional well-being — not just short-term display conditions? Are there specialized stores or competitors nearby who have a deeper focus, infrastructure, or following in this area? And even if you can do it — is it truly the right fit for your customers, your brand, and your long-term goals? Beyond the ethical questions, they dig into the business side — the costs of proper care, potential liability concerns, employee training, supply chain oversight, and how consumer perception of live animal sales has evolved in recent years. In today’s market, pet parents are more informed and opinionated than ever. A decision like this can shape not only your bottom line but also your reputation and community relationships. Lorin and Rob explore how to think through these choices with transparency, compassion, and foresight — because when live beings are part of the equation, every choice carries weight. Whether you’re a retailer considering adding fish tanks, feeder insects, or small animals, or you’re rethinking your current model, this conversation will help you see all sides clearly — from ethics to economics, compassion to competition. In the end, the question isn’t just “Can I?” — it’s “Should I?” — and how to make that decision responsibly for your business, your customers, and most importantly, the animals themselves.
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