Épisodes

  • Staff Augmentation vs. Managed Services: Which is Best?
    Aug 18 2025

    Staff augmentation or managed services— which IT strategy will actually drive your business forward?


    Discover the real differences, from quick-hit talent boosts to long-term strategic support, and learn which model fuels growth, efficiency, and operational momentum.


    Turn IT from a bottleneck into your competitive advantage.


    Read more: https://www.pcasupport.com/staff-augmentation-vs-managed-services/


    Connect with us:

    Website: https://www.pcasupport.com/

    Facebook: https://www.facebook.com/pcasupport

    Twitter: https://x.com/pcasupport

    YouTube: http://www.youtube.com/@ProfessionalComputerAssociates

    Spotify: https://open.spotify.com/show/2MN0gFDm5NVoewEYehiHBq

    LinkedIn: https://www.linkedin.com/company/professional-computer-associates/

    Robert Shoemaker on LinkedIn: https://www.linkedin.com/in/robert-shoemaker-81889911/


    Have questions? Reach out to us!

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    1 min
  • Common IT Problems and How to Handle Them
    Jul 23 2025

    IT issues don’t have to catch you off guard. In this episode, we break down the most common technology problems—like security threats, data loss, and system downtime—and how to fix them fast.


    Learn simple, smart strategies to keep your business running smoothly and securely.


    Perfect for SMBs looking to prevent problems before they start. Add this episode to your playlist and stay protected.


    Read more: https://www.pcasupport.com/common-it-problems/


    Connect with us:

    Website: https://www.pcasupport.com/

    Facebook: https://www.facebook.com/pcasupport

    Twitter: https://x.com/pcasupport

    YouTube: http://www.youtube.com/@ProfessionalComputerAssociates

    Spotify: https://open.spotify.com/show/2MN0gFDm5NVoewEYehiHBq

    LinkedIn: https://www.linkedin.com/company/professional-computer-associates/

    Robert Shoemaker on LinkedIn: https://www.linkedin.com/in/robert-shoemaker-81889911/


    Have questions? Reach out to us!

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    1 min
  • Why the Benefits of Remote IT Support Matter More Than Ever in 2025
    Jul 1 2025

    Why wait hours for IT help when most issues can be resolved remotely in 30 minutes or less?


    In this episode, we explore the growing advantages of remote IT support—from cutting costs and boosting security to keeping your team productive no matter where they work.


    Read more: https://www.pcasupport.com/benefits-of-remote-it-support


    Connect with us:

    Website: https://www.pcasupport.com/

    Facebook: https://www.facebook.com/pcasupport

    Twitter: https://x.com/pcasupport

    YouTube: http://www.youtube.com/@ProfessionalComputerAssociates

    Spotify: https://open.spotify.com/show/2MN0gFDm5NVoewEYehiHBq

    LinkedIn: https://www.linkedin.com/company/professional-computer-associates/

    Robert Shoemaker on LinkedIn: https://www.linkedin.com/in/robert-shoemaker-81889911/


    Have questions? Reach out to us!

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    1 min
  • Managed Services vs. In-House IT: Understanding the Differences
    Jun 12 2025

    Is your IT model helping you grow—or quietly holding you back? In this episode, we break down the real differences between managed services and in-house IT, and how the right choice can reduce costs, boost productivity, and future-proof your business. Whether you're scaling fast or just tired of surprise tech issues, this is a must-listen for your next strategic move.


    Read more: https://www.pcasupport.com/managed-services-vs-in-house-it


    Connect with us:

    Website: https://www.pcasupport.com/

    Facebook: https://www.facebook.com/pcasupport

    Twitter: https://x.com/pcasupport

    YouTube: http://www.youtube.com/@ProfessionalComputerAssociates

    Spotify: https://open.spotify.com/show/2MN0gFDm5NVoewEYehiHBq

    LinkedIn: https://www.linkedin.com/company/professional-computer-associates/

    Robert Shoemaker on LinkedIn: https://www.linkedin.com/in/robert-shoemaker-81889911/


    Have questions? Reach out to us!

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    1 min
  • The Definitive Managed IT Services Checklist for Selecting the Right Provider
    Mar 17 2025

    Selecting the wrong MSP isn’t just a hassle—it’s a risk. In this episode, we break down a checklist to help you choose the right provider, covering security, response times, scalability, and more. Learn what to ask before you sign a contract and avoid costly mistakes. Listen now!


    Read more: https://www.pcasupport.com/how-to-choose-managed-it-services-provider-checklist/


    Connect with us:

    Website: https://www.pcasupport.com/

    Facebook: https://www.facebook.com/pcasupport

    Twitter: https://x.com/pcasupport

    YouTube: http://www.youtube.com/@ProfessionalComputerAssociates

    Spotify: https://open.spotify.com/show/2MN0gFDm5NVoewEYehiHBq

    LinkedIn: https://www.linkedin.com/company/professional-computer-associates/

    Robert Shoemaker on LinkedIn: https://www.linkedin.com/in/robert-shoemaker-81889911/


    Have questions? Reach out to us!

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    2 min
  • Benefits of Managed IT Services: Reduce Downtime, Cut Costs & Strengthen Security
    Mar 17 2025

    IT downtime costs businesses thousands per minute, and cyber threats are growing. Managed IT services provide 24/7 monitoring, expert support, and cost savings to keep your business secure and running smoothly. Listen now to discover how managed IT can prevent disruptions and drive success.

    Read more: https://www.pcasupport.com/benefits-of-managed-it-services/

    Connect with us:

    Website: https://www.pcasupport.com/

    Facebook: https://www.facebook.com/pcasupport

    Twitter: https://x.com/pcasupport

    YouTube: http://www.youtube.com/@ProfessionalComputerAssociates

    Spotify: https://open.spotify.com/show/2MN0gFDm5NVoewEYehiHBq

    LinkedIn: https://www.linkedin.com/company/professional-computer-associates/

    Robert Shoemaker on LinkedIn: https://www.linkedin.com/in/robert-shoemaker-81889911/


    Have questions? Reach out to us now!

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    2 min
  • Managed Services vs. Break-Fix: Which is Right for Your Business?
    Mar 14 2025

    Are you relying on break-fix IT support? It might be costing you more than you think. In this episode, we compare break-fix vs. managed services, highlighting the risks of reactive IT and why proactive management is the smarter choice. Learn how to reduce downtime, strengthen security, and keep your business running efficiently. Tune in now!


    Read more: https://www.pcasupport.com/managed-service-vs-break-fix


    Connect with us:

    Website: https://www.pcasupport.com/

    Facebook: https://www.facebook.com/pcasupport

    Twitter: https://x.com/pcasupport

    YouTube: http://www.youtube.com/@ProfessionalComputerAssociates

    Spotify: https://open.spotify.com/show/2MN0gFDm5NVoewEYehiHBq

    LinkedIn: https://www.linkedin.com/company/professional-computer-associates/

    Robert Shoemaker on LinkedIn: https://www.linkedin.com/in/robert-shoemaker-81889911/


    Have questions? Reach out to us!

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    1 min
  • How to Choose a Managed Services Provider: What to Consider
    Mar 7 2025

    Choosing the right managed services provider is critical for your business. The wrong choice can lead to downtime, security gaps, and costly inefficiencies. In this episode, we break down the key selection criteria, including service scalability, cybersecurity must-haves, response times, and pricing transparency.


    Learn how to ask the right questions and find an MSP that aligns with your goals. Listen now!


    Read more: https://www.pcasupport.com/how-to-choose-a-managed-services-provider


    Connect with us:

    Website: https://www.pcasupport.com/

    Facebook: https://www.facebook.com/pcasupport

    Twitter: https://x.com/pcasupport

    YouTube: http://www.youtube.com/@ProfessionalComputerAssociates

    Spotify: https://open.spotify.com/show/2MN0gFDm5NVoewEYehiHBq

    LinkedIn: https://www.linkedin.com/company/professional-computer-associates/

    Robert Shoemaker on LinkedIn: https://www.linkedin.com/in/robert-shoemaker-81889911/


    Have questions? Reach out to us!

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    2 min