Putting People First in Business with Robert Rasnick
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In this episode, I interview Robert Rasnick about his journey in the franchise business, focusing on trust, innovation, and growth strategies. We discuss the importance of putting people first, the challenges of taking over a family business, and the role of technology in scaling operations.
Takeaways:
- Trust is the cornerstone of our business.
- Putting people first leads to success.
- Patience is key in scaling a business.
- Innovation requires a balance of vision and operations.
- Building systems early aids in growth.
- Vulnerability can lead to genuine connections.
- Educating customers is crucial for business growth.
- Balancing structure and flexibility is essential for entrepreneurs.
- Leveraging technology accelerates training and onboarding.
- Saying no is as important as saying yes.
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