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Radical Candor: Communication at Work

Radical Candor: Communication at Work

Auteur(s): Kim Scott Jason Rosoff & Amy Sandler
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 Ready to love your job, crush your career goals, and become the kind of leader everyone actually wants to work with? Welcome to the Radical Candor podcast, where you'll learn how to kick ass at work without losing your humanity. Host Amy Sandler and Radical Candor co-founders Kim Scott and Jason Rosoff to break down how you can Care Personally and Challenge Directly — the deceptively simple but powerful formula for building stronger teams, giving (and getting) better feedback, and leading with heart and clarity. Each episode is packed with real talk, relatable stories, and actionable tips to help you do the best work of your life while building the best relationships of your career. Whether you’re a manager, a team player, or dreaming bigger for your future, this is the podcast that will change how you show up at work — and in life. P.S. Don’t forget to check out Kim Scott’s New York Times and Wall Street Journal bestseller, Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity! Want even more Radical Candor? Join the Radical Candor Community — free forever.Copyright Radical Candor 2025 Développement commercial et entrepreneuriat Entrepreneurship Gestion et leadership Économie
Épisodes
  • Navigating the Nuances of Tone in Feedback 7 | 25

    Navigating the Nuances of Tone in Feedback 7 | 25
    Jun 18 2025
    Ever tried giving someone feedback about their tone…without sounding like the tone police? This episode was sparked by a listener wrestling with just that—and let’s be real, it’s something we’ve all tripped over. Join Kim and Jason as they dive into the messy, nuanced world of tone: why it matters, how to talk about it without getting judgmental, and what to do when someone’s words are technically fine but their delivery leaves the room on edge. Using the CORE framework—Context, Observation, Result, and Expected next steps—they break down how to be specific about what happened, how it landed, and how to move forward without sounding accusatory or vague. Tune in to hear Kim and Jason unpack real-life examples, share the coaching that worked (and what didn’t), and explore how bias, culture, and identity play into how tone is received. Bonus: Kim gets personal about a recent experience that reminded her why kindness and courage matter—on and off the mic. Get all of the show notes at ⁠⁠⁠⁠⁠⁠RadicalCandor.com/podcast⁠⁠⁠⁠⁠⁠. Episode Links Transcript The Evil Translator & The Fundamental Attribution Error | Radical Candor Podcast 7 | 21 How To Measure Feedback | Radical Candor Podcast 6 | 41 The Word Police | Radical Candor Podcast 6 | 25 The Importance Of Communication In The Workplace | Radical Candor 8 Ways To Fix Communication Issues In The Workplace | Radical Candor Are You Giving Biased Feedback? 5 Ways To Overcome Protective Hesitation | Radical Candor How To Give Candid Feedback With the Radical Candor CORE Method Radical Candor Community: CORE Course Radical Respect Newsletter Textio Connect: ⁠⁠⁠⁠⁠⁠Website⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠TikTok⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠Bluesky⁠⁠⁠⁠⁠ Chapters: (00:00:00) Introduction Kim and Jason introduce a listener’s question about addressing tone with CORE. (00:02:51) When “Technically Fine” Still Feels Off How misinterpretations and sensitivities around tone impact teams. (00:03:54) Observing vs. Interpreting Tone Avoiding misattributions by observing, not just interpreting. (00:06:39) Shifting from “You Statements” to “I Statements” Using reactions to provide grounded, less judgmental feedback. (00:07:30) Using Impact to Shift Perspective How describing the impact of tone keeps the conversation constructive. (00:08:51) Coaching Through Goals, Not Emotions A story about using feedback to overcome sounding arrogant. (00:11:42) Reframing CORE to Match Your Audience Using CORE to focus on tangible outcomes, not just feelings. (00:13:57) What Not to Do: Avoiding Coded Language The biased undertones certain words like "shrill" or "aggressive" carry. (00:16:22) Be Specific: Volume, Pace, Tension Being specific when giving feedback about tone delivery. (00:18:00) Extending Grace Giving the benefit of the doubt when something lands poorly. (00:20:10) Praise When They Get It Right The positive impact of giving feedback when tone lands well. (00:22:03) Handling Tone in Public Meetings When to react in real time and when it’s better to follow up privately. (00:24:16) Breaking the False Harmony in the Room A story about addressing passive-aggressive tension in a meeting. (00:27:43) Private Inquiry or Public Repair A story about how Google’s CEO gracefully handled a tone misstep. (00:29:41) Radical Candor Tips Practical tips on how to give feedback on tone. (00:31:27) ICE Deportation & Bearing Witness A story about a beloved community member deported by ICE. (00:34:25) The Danger of Secret Cruelty The dehumanization of silent suffering and concealed harm. (00:37:05) This Isn’t a One-Off: It’s Systemic Broader systemic issues and how routine cruelty has become normalized. (00:39:49) There’s Still Hope: Do the Right Thing The Radical Candor mission to care personally and challenge directly. (00:41:16) Conclusion Learn more about your ad choices. Visit megaphone.fm/adchoices
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    46 min
  • Becoming a Not-So-Secretly Candid Leader with Chloé van Bergen 7 | 24

    Becoming a Not-So-Secretly Candid Leader with Chloé van Bergen 7 | 24
    Jun 11 2025
    Fun fact: this episode exists thanks to a few pints and a little Radical Candor in the wild. Our audio engineer Nick met today’s guest, Chloé van Bergen, VP of Operations at Secretly Group, at his brother’s stag do. One loud London pub and an honest conversation later—we knew we had to get her on the show. Join Kim and Amy for a candid conversation with Chloé about what it really takes to lead change inside a legacy-driven music company. She gets real about navigating unionization, confronting indifference, and learning—sometimes the hard way—that being “nice” isn’t the same as being kind. From UK-style politeness to Dutch directness, Chloé shares what worked (and what didn’t) when rolling out Radical Candor across continents. Spoiler: no sugarcoating here — just straight up kind and clear. Get all of the show notes at ⁠⁠⁠⁠⁠RadicalCandor.com/podcast⁠⁠⁠⁠⁠. Episode Links: Transcript⁠⁠ Chloé van Bergen | LinkedIn Nick Carissimi Secretly Group Secretly Canadian | Info Granny Alice Avoid The Feedback Sandwich | Radical Candor Podcast 5 | 15 Toxic Positivity | Radical Candor Podcast 5 | 27 Navigating Radical Candor and Cultural Differences How To Navigate Feedback Conversations On Diverse Teams | Radical Candor Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect | Will Guidara Scaling People: Tactics for Management and Company Building | Claire Hughes Johnson Pivot: Eight Principles for Transforming your Business in a Time of Disruption | Will Page Secretly Group: Workers at Indie-Music Company Begin Efforts to Unionize | Rolling Stone Secretly Group Union Earns Contract In Major Milestone for Indie Music Organizing | Rolling Stone Connect: ⁠⁠⁠⁠⁠Website⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠TikTok⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠ ⁠⁠⁠⁠Bluesky⁠⁠⁠⁠ Chapters: (00:00:00) Introduction Kim and Amy introduce Chloé van Bergen, VP of Operations at Secretly Group. (00:01:04) From Stag Do to Podcast Guest How a chance meeting at a UK pub led to Chloé joining the show. (00:05:25) What Is Secretly Group? The structure, history, and collaborative ethos of Secretly Group. (00:09:05) Discovering Radical Candor Being introduced to Radical Candor and the mindset shift it inspired. (00:10:42) Struggling with Direct Feedback Using Radical Candor to move past the fear of being too blunt. (00:12:43) Giving Feedback Across Borders Navigating cultural differences in feedback styles across countries. (00:17:25) Practicing Vulnerability Through Action Building confidence by starting to speak up, one moment at a time. (00:20:07) Pandemic Leadership & Operational Overhaul Navigating starting during COVID and legacy infrastructures. (00:25:13) Rockstar vs. Superstar: Rethinking Growth Learning not everyone wants to climb—some excel where they are. (00:29:50) Unionization During COVID How a union announcement led to a company-wide listening reset. (00:34:57) Adapting to AI & Industry Shifts Staying open by staying honest—even without having all the answers. (00:36:28) Kind ≠ Nice: Facing Hard Truths How kindness isn’t niceness—and can slow down change. (00:39:33) Chloé’s Radical Candor Tip Having the courage to say the thing, even if it feels uncomfortable. (00:42:46) Conclusion Learn more about your ad choices. Visit megaphone.fm/adchoices
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    47 min
  • What Real Inclusion Looks Like at Work When You’re LGBTQ+ 7 | 23

    What Real Inclusion Looks Like at Work When You’re LGBTQ+ 7 | 23
    Jun 4 2025
    We’re celebrating Pride Month, and to kick us off, Amy and Brandi get real about the unfiltered, often uncomfortable truth of being LGBTQ+ in the workplace—where invisibility can feel safer than honesty, and “inclusion” doesn’t always include you. In this 'best of' episode, they unpack the messy layers of LGBTQ+ identity at work—from pronoun politics and people-pleasing to being “the only one” in the room. If you’ve ever felt unseen at work—or want to ensure your team doesn’t have to—this one’s for you. Showing up matters more than getting it perfect. Get all of the show notes at ⁠⁠⁠⁠RadicalCandor.com/podcast⁠⁠⁠⁠. Episode Links: Transcript Radically Candid Pride: Coming Out at Work Coming Out – Human Rights Campaign 7 Myths About Coming Out at Work Coming Out at Work Pride Month Shows Employers Have a Long Way to Go Supporting LGBTQ+ Workers’ Mental Health Beyond rainbow washing: Supporting LGBTQ+ at work and beyond How to support the LGBTQ+ community at work and beyond What Not To Say to Someone Who Has Come Out As Bisexual Coming out at work: transgender scientists share their stories Nearly half of LGBTQ employees in the US think being “out” at work is a bad career move Why Bisexual Adults Report Higher Rates of Mental Distress – The New York Times The 10 Most Groundbreaking Bisexual Characters of All Time Your Guide to the Best Online LGBTQ+ Counseling Options in 2023 Read the ‘Yep, I’m Gay’ Ellen DeGeneres Interview From 1997 Attitude: As Bisexual Awareness Week approaches, four bisexuals tell us if they feel accepted in 2023 Connect: ⁠⁠⁠⁠Website⁠⁠⁠⁠ ⁠⁠⁠⁠Instagram⁠⁠⁠⁠ ⁠⁠⁠⁠TikTok⁠⁠⁠⁠ ⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠ ⁠⁠⁠⁠YouTube⁠⁠⁠⁠ ⁠⁠⁠Bluesky⁠⁠⁠ Chapters: (00:00:00) Introduction Kim and Amy introduce the episode focusing on coming out at work. (00:01:42) Why Representation Matters Statistics on workplace discrimination faced by LGBTQ+ employees. (00:05:22) Pronouns, Labels & Personal Identity The limiting nature of pronouns and labelling oneself. (00:09:52) Living a Double Life Dating secretly and the sense of being "othered" in mainstream culture. (00:13:06) The Limited Supply The isolation created by the absence of a visible queer community. (00:17:37) The Spiritual Journey & Other Closets How the act of coming out led to a deeper exploration of spirituality. (00:19:37) The Cost of Hiding at Work The emotional and psychological toll of being closeted in the workplace. (00:21:04) Finally Coming Out at Work The slow, iterative process of coming out and how Radical Candor helped. (00:23:21) The Bisexual Experience at Work The unique stigmas bisexuals face within and outside LGBTQ+ spaces. (00:28:15) Words, Labels & Inner Homophobia The complexity of identity labels and how internalized bias can shape them. (00:32:37) The Power of Representation in Media The importance of media characters who normalize LGBTQ+. (00:36:26) Inclusion & the Privilege of Presentation Soliciting inclusive feedback and how privilege shapes perceptions. (00:40:21) Hair as Identity & Microaggressions A painful but powerful story about being judged for appearances. (00:43:40) Being the Only One in the Room The exhaustion of being the sole representative of marginalized identities. (00:46:30) Making Mistakes & Owning Them The role of feedback and straight allies in creating inclusive spaces. (00:49:43) What Allies Can Do A story about support when encountering a homophobic comment. (00:52:03) Setting Boundaries The importance of respecting privacy and rejecting invasive curiosity (00:54:29) Radical Candor Tips Key takeaways on supporting LGBTQ+ colleagues (00:58:12) Conclusion Learn more about your ad choices. Visit megaphone.fm/adchoices
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    1 h et 1 min

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