In this full-length panel discussion from the 2025 Global Partner Alliance Summit (GPA25), NEI Global Relocation convenes leaders from technology, marketing, and human resources to examine how organizations can responsibly and effectively embrace artificial intelligence in a workplace that’s evolving faster than ever. NEI CIO Dar Andrews, Director of Corporate Marketing & Communications Zac Turbes, and NP Dodge Senior Vice President of Human Resources Ryan Boyd share their perspectives from across disciplines, offering a grounded look at how AI has already begun reshaping operations, decision-making, and employee experiences.

What follows is a lively and candid conversation that moves well beyond theory. The panel explores real-world AI use cases, how different teams are integrating new tools into daily workflows, and what leaders should be preparing for as the technology accelerates. They discuss the challenges and opportunities of managing people in an AI-powered environment, the balance between innovation and ethics, and the practical steps organizations can take today to build a sustainable and forward-looking AI strategy. Whether you work in HR, mobility, talent development, digital transformation, operations, or organizational leadership, this session offers insights you can apply immediately within your own setting.

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What does it take for a company to stay exceptional for forty years—and still feel like it’s just getting started? In this special episode, Zac Turbes joins Ben Cross of Love + Relo live from Omaha, NE at NEI's Global Partner Alliance (GPA) Summit. Together with NEI CEO Michelle Moore and NP Dodge President Nate Dodge, and other guests, they reflect on the legacy, culture, and forward motion behind one of the most trusted names in global mobility.

From a 170-year family legacy to a 40-year journey redefining relocation, Zac and Ben dive into what it really means to build staying power. We unpack how companies endure, adapt, and keep reinventing themselves without losing their identity.

They share stories from the early days to today’s AI-driven operations—how a culture built on empathy and excellence continues to evolve through new generations of leaders, and how technology is being used not to replace connection, but to deepen it. The result is a rare inside look at how one company balances tradition and transformation in an industry built on trust.

If you lead in global mobility, HR, or business transformation, this conversation reveals the principles behind lasting relevance—and how to grow without outgrowing your values.

Catch extended interviews and unseen moments, at NEI All-Access on neirelo.com/allaccess.

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What’s timeless in relocation—and what truly needs to evolve? Michelle Moore of NEI Global Relocation joins Zac to unpack the constants that define great mobility programs: principled service, doing what you say you’ll do, and elevating the experience for people on the move. She contrasts those durable fundamentals with the very real changes reshaping the work: a shift from paper-saturated processes to digital, right-sized documentation, and smarter orchestration that reduces friction for clients and transferees. The through-line isn’t technology for its own sake—it’s trust, built through clear promises and consistent follow-through.

From there, the conversation gets practical. Michelle explains the value of a relocation management company (RMC) in a modern context—why “middleman” is the wrong mental model—and traces how pricing and service evolved from fee-for-every-task to integrated programs that are easier to manage and measure. You’ll hear how NEI screens for culture fit and capabilities in every engagement, and how they close the loop with “fresh eyes and ears” feedback from teams closest to the client. The goal isn’t to do more paperwork; it’s to create better outcomes with less friction.

Whether you’re leading HR, procurement, or a mobility team, this episode is a reminder that the most future-proof strategy combines timeless principles with thoughtful modernization—and keeps people at the center of every decision.

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