In this episode of “Run a Profitable Gym,” Chris Cooper presents hard numbers and explains why the gap between 3% and 5% churn can be the difference between stability and collapse.

He shares lessons from two decades of studying the science of retention, showing how most gyms don’t fail because they need more leads but because they can’t keep the people they already have.

Coop explains why contracts aren’t the answer, why chasing Facebook leads and six-week challenges can actually erode your community, and how gyms with 300+ members can get into trouble fast if they’re bleeding members.

Chris also breaks down the two key metrics every gym owner should track to boost retention and revenue—length of engagement (LEG) and average revenue per member (ARM)—and explains why retention is really just “sales over time.”

Tune in for Coop’s full retention playbook, then apply his tips to keep members longer, change more lives and build a profitable business that lasts.

Join Coop’s free retention workshop on Sept. 30 at noon Eastern in Gym Owners United (linked below).

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Gym Owners United

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0:19 - When clients stay longer

7:10 - 3% versus 5% churn

11:29 - A better retention metric

13:11 - Onboarding and goal reviews

17:24 - Keeping people for 2 years

Kevin Munoz gives his training plans away for free—and still closes 80% of sales! Find out how he does it in this episode of “Run a Profitable Gym.”

Today, host Mike Warkentin talks with Munoz about how he built $500+ average revenue per member (ARM) at his gym, Peak PT. Kevin shares the exact strategies that helped him land on Two-Brain's Top 10 ARM leaderboard, which runs from $502 to $854.

At Peak PT, Kevin uses Two-Brain's Prescriptive Model to sell, and he'll give prospective clients an entire training plan in free consultations to boost the "know-like-trust factor." He shows so much value that eight in 10 prospects sign up even though they could walk out with a free training plan.

There's more: Munoz explains why cutting low-value services boosted his revenue, how semi-private training fits into his business and why overdelivering during his on-ramp program makes conversions to recurring memberships simple.

He also details the community partnerships, referral systems and client events that keep new leads flowing into his gym without heavy reliance on paid ads.

Tune in for a step-by-step look at how one gym used systems and value to acquire better clients, increase retention and produce ARM north of $500 per month.

Links

Gym Owners United

Book a Call

0:52 - What drove his ARM increase?

8:05 - Where to find high-value clients

10:56 - High-conversion sales process

15:12 - Finding Two-Brain to now

25:16 - #1 tip to boost ARM

Ready to find out how the top gyms in the world earn between $500 and $850 per member each month?

Today on “Run a Profitable Gym,” Chris Cooper reveals the latest leaderboard for average revenue per member per month (ARM) and explains exactly how the Top 10 gym owners earned their spots.

You’ll hear about 10 proven tactics used by the leaders, including bundling services, offering semi-private training, selling with the Prescriptive Model and using simple billing changes to boost revenue.

Coop also shares tips on referrals, pricing and niche specialization, and he explains why showing value is always more effective than cutting prices.

Tune in for actionable strategies you can apply immediately to raise your ARM and build a more profitable, sustainable business.

Links

Gym Owners United

Book a Call

1:51 - Increase rates, value and referrals

2:51 - Add PT and niche down

4:21 - Bundle high-value services

6:31 - Sell with the Prescriptive Model

7:03 - Strategic billing and location