You're down - is it your servers, or someone else's? While at the Kansas City Developers Conference, Richard sits down with Mandi Walls from Pager Duty about her experiences dealing with incidents involving vendor services. It might be your cloud provider, or some other SaaS element of a pipeline, or even an open-source library dependency in an important internal application that can cause a problem. What are the next steps? Mandi talks about having a software and services bill of materials so that you know what dependencies you have, where to check their status, and how to get help when you need it. Our systems are more complicated than ever - you need a plan to deal with the incidents!

Links

• Azure Status
• SBOM Tool
• Vendor Incidents with Jeff Martins

Recorded August 14, 2025

The days of the one-year SSL certificate are coming to an end - are you ready? Richard chats with Todd Gardner about the upcoming requirement from the Certification Authority Browser Forum to limit SSL certs to 200 days starting March 2026 - and they keep getting shorter until by 2029, certificates will last no longer than 47 days! If you haven't already automated certificate renewal, it's time to start moving in that direction. Todd talks about CertKit as a new approach to automating certificate renewal across various services, making it much easier. Still in the experimental phase, you can be part of the process and make your certificate life easier now!

Links

• Let's Encrypt
• ACME Client Implementations
• The Great SSL Certificate Panic
• Certification Authority Browser Forum
• ZeroSSL
• trackjs
• CertKit

Recorded August 19, 2025

How do you get your organization trained up to use AI tools? Richard talks to Stephanie Donahue about her work implementing AI tools at Avanade and with Avanade's customers. Stephanie discusses how many workers are bringing their own AI tools, such as ChatGPT, to work and the risks that represent to the organization. Having an approved set of tools helps people work in the right direction, but they will still need some education. The challenge lies in the rapidly shifting landscape and the lack of certifications. However, you'll have some individuals eager to utilize these tools, often on the younger side, and they can help build your practice. The opportunities are tremendous!

Links

• ChatGPT Enterprise
• Learning M365 Copilot
• Secure and Govern Microsoft 365 Copilot
• Microsoft Purview
• Responsible AI at Microsoft
• Microsoft Viva Engage

Recorded July 18, 2025