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Season 3 Episode 12 – How to have an awkward conversation with a customer without losing them or harming my reputation

Season 3 Episode 12 – How to have an awkward conversation with a customer without losing them or harming my reputation

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 We all have issues that we need to discuss when things go wrong … but how do we do that in a way that builds relationships and reputations rather than harming them? #relationships #customerservice #slowselling

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