Page de couverture de Shannon Waller's Team Success

Shannon Waller's Team Success

Shannon Waller's Team Success

Auteur(s): Shannon Waller
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 Shannon Waller, author of The Team Success Handbook, has been the entrepreneurial team expert at Strategic Coach® since 1995. Shannon Waller’s Team Success podcasts are a series of insights around teamwork and success that she’s gained from working with entrepreneurs.TM & © 2025. All rights reserved. Développement commercial et entrepreneuriat Entrepreneurship Gestion et leadership Économie
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  • Why It’s A Bad Idea To Protect Your Team

    Why It’s A Bad Idea To Protect Your Team
    Sep 25 2025
    Do you believe shielding your team from tough realities helps them perform at their best? In this episode, Shannon Waller challenges leaders to look beyond good intentions and empower their teams by sharing the whole story. She also explains why trust, transparency, and real challenges, not protection, give entrepreneurial teams the confidence and capability to solve problems and drive growth. Download Episode Transcript Show Notes: Protecting your team from reality may come from a place of empathy and care, but it limits their growth and independence. Trusting your team means giving them the full picture, even when it’s difficult. Shielding people from challenges sends a message that they can’t handle complexity or bad news. Transparency in leadership invites ownership and responsibility from your team instead of dependence. Facing tough situations together builds team resilience and innovation. Teams deprived of real information struggle to make strategic decisions and align with company goals. True learning, confidence, and capability come from dealing with setbacks directly and adapting. Organizing workflow is different from hiding reality; help your team do great work by managing priorities without hiding challenges. Entrepreneurial leaders excel when they trust their teams to rise to challenges and participate fully in shaping business outcomes. The best leaders share context and invite team input, knowing that creativity and solutions come from everyone, not just the top. Real empowerment comes when your team feels capable, included, and trusted with even the hard truths. Reflect on when you learned the most: was it when someone trusted you with responsibility or when they shielded you from reality? Resources: The Great Game Of Business: The Only Sensible Way To Run A Company by Jack Stack
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    16 min
  • When The Wrong “Who” Holds You Back

    When The Wrong “Who” Holds You Back
    Sep 11 2025
    Have you delegated a key responsibility but still find yourself constantly pulled back into the details? In this episode, Shannon Waller reveals how an underperforming team member keeps you stuck in the weeds, how to spot the red flags, and why making a change is essential for your growth and your company’s momentum. Download Episode Transcript Show Notes: The clearest sign you have the wrong “Who” is that they keep you operating in the weeds instead of freeing you up. Your team members should be building capacity for the entire company, not creating bottlenecks that hold back your other A-players. A key signal of a wrong “Who” is a consistent lack of proactive leadership and new ideas in their area of responsibility. You must evaluate if a team member has hit their Ceiling of Complexity™ and can no longer grow with the company’s demands. The fundamental question to ask is, “If I could rehire for this role today, would I choose this person again?” Outgrowing a team member is not a failure but a natural consequence of ambitious entrepreneurial progress. Holding on to the wrong person for too long causes you to lose momentum and ultimately leads to resentment. Growth, not loyalty, should be the top criterion for evolving a team as the business levels up. Your minimum standard for any role should be consistent performance at 80% or above of your defined success criteria. The right “Who” for one stage of your company’s growth may not be the right “Who” for the next level. You deserve a team that operates with the same unique, creative, and ambitious standards you hold for yourself. Courageously making team changes ensures both business and personal freedom for what’s next. Resources: Who Not How by Dan Sullivan with Dr. Benjamin Hardy Unique Ability® Multiplication By Subtraction by Shannon Waller
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    14 min
  • Why “Fail Forward” Leaders Build Enduring Companies, with Marissa Frois

    Why “Fail Forward” Leaders Build Enduring Companies, with Marissa Frois
    Aug 27 2025
    How much does trust matter to your team’s performance? In this episode, Shannon Waller interviews Marissa Frois, CEO of The Entrepreneur’s Source, on how empathy, transparent communication, and a family-first culture create extraordinary results. Discover why leading with trust, openness, and a willingness to “fail forward” is the secret to long-term entrepreneurial growth and innovation. Download Episode Transcript Show Notes: Building true trust in your team is more important than being well-liked as a leader. True transparency means being open and honest without a hidden agenda. A team without trust becomes defensive, stagnant, and incapable of innovation. The most successful leadership transitions blend the wisdom of the past with a readiness to “fail forward” into the future. Transparent, two-way communication reduces resistance and drives company culture at every level. Giving people a voice makes them more likely to embrace (and champion) change. Empathy, positivity, and active inclusion are powerhouse leadership strengths that multiply team engagement. Family-first values and work flexibility result in high retention, happier teams, and consistently rising results. Encouraging risk-taking and learning from failure leads to greater innovation and accelerates growth. True teamwork levels hierarchy, making Unique Ability® contribution more valuable than job titles. Leadership clarity means setting high standards and addressing issues in conversation, not by multiplying policies. Investing in your team’s well-being and development mirrors the value you create for clients. Empathetic leadership is a strategic strength that builds respect and drives performance, not a weakness. Resources: The Entrepreneur’s Source Kolbe A™ Index Working Genius CliftonStrengths® PRINT® The 4 C’s Formula by Dan Sullivan The Positive Focus® Transforming Experiences Into Multipliers Unique Ability® Never Split the Difference by Chris Voss Ego, Authority, Failure by Derek Gaunt
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    50 min
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