Épisodes

  • The Ladies of Loyalty Leading Retail’s Next Evolution With Daily’s Cynthia Pritchett and W. Capra’s Jeannie Amerson

    The Ladies of Loyalty Leading Retail’s Next Evolution With Daily’s Cynthia Pritchett and W. Capra’s Jeannie Amerson
    Dec 9 2025
    Daily’s Cynthia Pritchett and W. Capra’s Jeannie Amerson join hosts Carolyn Schnare and Erin Sunderman to share how loyalty programs are transforming to meet modern customer expectations. From instant rewards to payment integration, this quartet of loyalty experts unpacks what keeps customers engaged and coming back. With special guests: Cynthia Pritchett, Director of IT, Daily's Convenience Stores, and Jeannie Amerson Tolbert, Executive Vice President and consultant, W.Capra Hosted by: Carolyn Schnare and Erin Sunderman, Customer Success Director, Liquid Barcodes
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    17 min
  • ADNOC’s Klaas Mantel on Building Destination Convenience for a Changing World

    ADNOC’s Klaas Mantel on Building Destination Convenience for a Changing World
    Nov 25 2025
    ADNOC COO Klaas Mantel and The Moseley Group’s CEO Harry Milloff discuss the evolution of convenience retail live at the 2025 NACS Show. Mantel shares how ADNOC’s Oasis 2.0 and new “Hub” concept are redefining fuel stops as lifestyle destinations through technology, food innovation, and EV infrastructure. The conversation reveals how convenience leaders worldwide are using innovation to create new experiences for customers on the move. With special guest: Klaas Mantel, COO, ADNOC Hosted by: Carolyn Schnare and Harry Milloff
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    19 min
  • BP's Derek Gaskins on the C's for Success

    BP's Derek Gaskins on the C's for Success
    Nov 11 2025
    BP's Head of Guest Experience Derek Gaskins sat down with co-hosts Carolyn Schnare and Chase Smith with Retail Insight to explore how convenience retail is being transformed by a surprising number of words beginning with the letter “c” that emphasize convenience from couch to curb to counter to customers through consistency, choice, and customization. Recorded at the 2025 NCS Show, the trio talked about Derek’s visions for BP as it expands its footprint eastwards across the U.S. with some of Chase's favorite things! With special guest: Derek Gaskins, Head of Guest Experience, BP Hosted by: Carolyn Schnare and Chase Smith, Principal Client Advisor, Retail Insight
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    24 min
  • Special: Future of Foodvenience With TXB’s Kevin Smartt and Rutter’s’ Chris Hartman

    Special: Future of Foodvenience With TXB’s Kevin Smartt and Rutter’s’ Chris Hartman
    Nov 4 2025
    This special episode, recorded at the 2025 NACS Show, brings together TXB’s Kevin Smartt and Rutter’s' Chris Hartman to discuss how U.S. convenience retailers are redefining “foodvenience” through quality, innovation, and hospitality. Hosted by Dan Munford and Liquid Barcodes CEO Mats Danielsen, Kevin and Chris share optimism about the industry’s future, highlighting their commitment to fresh, restaurant-quality food and experiences that rival and increasingly outperform traditional quick-service restaurants. View the full video and follow the competition for the 2025 'Best Foodvenience Store in the World' at www.globalconvenience.com. With special guests: Kevin Smartt, CEO, TXB and Chris Hartman, Vice President of Fuels, Marketing and Development, Rutter's Hosted by: Dan Munford and Mats Danielsen
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    17 min
  • Global Partners’ Jac Moskalik on Foodvenience and the Future of Fresh Convenience

    Global Partners’ Jac Moskalik on Foodvenience and the Future of Fresh Convenience
    Oct 28 2025
    Recorded live at the NACS Show in Chicago, this episode dives into the evolution of foodvenience where great food meets true convenience. Jac Moskalik of Global Partners and Karl Hodgson of Adande Refrigeration joined Nick and Carolyn to discuss how innovation, intentionality, and local connection are redefining what customers expect from modern c-stores. From open kitchens to craveable flavors and community storytelling, this conversation spotlights the future of fresh, fast, and human-centered retail. With special guests: Jac Moskalik, Vice President, Head of Food, Innovation and Strategy, Global Partners LP and Karl Hodgson, Managing Director, Adande Refrigeration Hosted by: Carolyn Schnare and Nick Scherzer
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    20 min
  • In Search of the Best Foodvenience Store in America with Frank Gleeson

    In Search of the Best Foodvenience Store in America with Frank Gleeson
    Oct 14 2025
    Frank Gleeson toured the ‘best of the best’ foodvenience operators in the U.S – Nouria, Alltown Fresh, Sheetz, Wawa, Rutters, QuikTrip, KwikTrip, Casey’s, and TXB – and found deep insights to share about each of them. Join Frank, Dan, Mats Danielsen of Liquid Barcodes, and Ryan Oettinger of Invenco by GVR to discover which American retailers stand out for their great food, sites, and hospitality! With special guests: Frank Gleeson, incoming President and CEO of NACS, Mats Danielsen, CEO of Liquid Barcodes, and Ryan Oettinger, Vice President and General Manager, Retail Solutions, North America for Invenco by GVR Hosted by: Dan Munford
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    33 min
  • Data-Driven Site Planning With Kalibrate's Rich Wilcox and Simon Martin

    Data-Driven Site Planning With Kalibrate's Rich Wilcox and Simon Martin
    Sep 30 2025
    In the age of energy transition and foodvenience expansion, network planning is a vital science. Explore how the best retailers continuously optimize their networks by analyzing region, mobility data, and sociodemographic factors to make strategic decisions about site placement, redevelopment, and closure. Rich Wilcox and Simon Martin from Kalibrate talk about how mobility retailers use data-driven network planning that accounts for EV adoption and evolving consumer behaviors. With special guests: Rich Wilcox, VP Solution Consulting and EV and Simon Martin, VP International Sales Hosted by: Dan Munford and Carolyn Schnare
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    24 min
  • Redefining Pizza and Convenience in the Middle East with Founder Khalid Al Omran at Daily Food Company

    Redefining Pizza and Convenience in the Middle East with Founder Khalid Al Omran at Daily Food Company
    Sep 16 2025
    Khalid Al Omran, founder and CEO of Daily Food Company, shares the story of Maestro Pizza’s rapid growth from a single idea to more than 220 locations across the Middle East. He discusses how pricing, speed, supply chain innovation, and digital loyalty programs have helped Maestro redefine pizza and set new standards for convenience foodservice. With special guest: Khalid Al Omran, Founder and CEO, Daily Food Company/Maestro Pizza Hosted by: Carolyn Schnare and Harry Milloff
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    27 min