In this episode of Spilling the Teath: Quick Sips, we sit down with Phil Molden, Director and Co-Founder of Working Feedback, a leading patient review platform for dental practices. Phil shares how online reviews have become a cornerstone of dental reputation, patient trust, and practice growth — and why collecting and responding to feedback consistently is key to success.

In this episode, you’ll discover:

• Why patient reviews are essential for dental reputation and growth.
• How to build an effective, consistent review collection process.
• The best timing and platforms for gathering patient feedback.
• Why responding to both positive and negative reviews matters.
• How to turn feedback into content that boosts visibility and SEO.
• Practical ways to train your team and make reviews part of the patient journey.
• The importance of avoiding review gating and embracing honest feedback.

Whether you’re a practice owner, manager, or clinician, this episode offers clear, actionable steps to strengthen your reputation and patient relationships through authentic feedback.

Subscribe to Spilling the Teath, presented by Henry Schein One, wherever you get your podcasts. New episodes every Wednesday.

In this episode of Spilling the Teeth, we sit down with Scott Kennedy, Director of Multisite, Schools and Institutions at Henry Schein Canada. Scott shares how Canada’s dental service organisation (DSO) landscape has evolved from a handful of emerging groups to more than 300 today, and what that rapid growth means for technology adoption, staffing, and the future of dental care in Canada.

In this episode, you’ll discover:

• Why the Canadian DSO market is expanding and how it compares globally.
• The biggest challenges facing group practices today.
• How cloud–based and AI–driven tools are transforming operations.
• Why technology consolidation is vital for efficiency and patient care.
• How collaboration with dental schools is shaping the next generation.
• The impact of innovations like 3D printing and automation.
• Practical advice for DSOs looking to scale successfully.
• What the next decade of Canadian group dentistry may hold.

Whether you’re a DSO leader, practice owner exploring group expansion, or part of a dental team navigating the shift towards multisite operations, this episode offers valuable insights into how the market is evolving, the challenges and opportunities of consolidation, and what it takes to build a scalable, future–ready dental organisation. Even if you’re not based in Canada, the themes, strategies, and lessons shared in this conversation are highly relevant to anyone operating within or exploring the group dentistry space.

Subscribe to Spilling the Teeth, presented by Henry Schein One, wherever you get your podcasts. New episodes every Wednesday.

In the first episode of Spilling the Teath, we sit down with Ophir Tanz, CEO and Founder of Pearl, the leading company in AI-powered dental radiology. Ophir shares the story of Pearl’s journey and how radiologic AI software is transforming dentistry, helping dentists detect disease earlier, improve diagnostic accuracy, and enhance patient communication.

In this episode, you’ll discover:

• Why AI in dental radiography is becoming essential for modern practices.
• How Pearl’s AI tools provide a reliable second opinion, unburdening dentists and improving patient care.
• Global adoption trends of dental AI technology, from the US to the UK, Europe, and Australia.
• Key breakthroughs including FDA clearance for 2D and 3D CBCT imaging.
• How AI drives practice efficiency, ROI, and better patient outcomes.
• Insights into scaling AI technology and building a mission-driven, innovative dental team.

Whether you’re a dental practice owner, student, ambitious associate or dental entrepreneur yourself, this episode provides practical strategies, real-world insights, and a front-row view of how AI and dental technology are shaping the future of dentistry.

Subscribe to Spilling the Teath, presented by Henry Schein One, wherever you get your podcasts. New episodes every Wednesday.