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Stop Telling, Start Inspiring (AUDIO)

Stop Telling, Start Inspiring (AUDIO)

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 In this episode of Why Won't They Do What I Tell Them To Do?, we sit down with Jue Wong, renowned beauty industry CEO (OLAPLEX, Strivectin, Moroccanoil) to unpack the leadership habits that drive real performance inside high-growth consumer brands. From leading turnarounds to scaling global teams, Jue shares the mindset shifts leaders must make if they want employees to stop waiting for direction and start taking ownership.

Guest Introduction: Jue Wong is a global beauty CEO known for transforming and scaling brands including OLAPLEX, StriVectin, and Moroccanoil. Her leadership style blends operational rigor with human-centered development, building teams that own outcomes instead of waiting for direction. She is recognized for driving exponential growth, elevating emerging talent, and cultivating high-performance environments where accountability and support coexist. Key Takeaways:
  • Leaders don’t get what they expect — they get what they inspect. Visibility drives accountability.
  • People underperform when expectations are unclear. Frustration is often a communication problem, not a talent problem.
  • High standards aren’t harsh — when paired with support, they lift people to their potential.
  • Ownership grows when leaders step back and let others step up.
  • Culture is built by consistency — not slogans, not intention, but behavior reinforced repeatedly.
  • Feedback must be candid, specific, and timely to drive change.

Chapter Markers: 0:00 — Intro 0:18 — Welcoming Jue Wong 0:33 — How She Leads Global Brands 1:02 — Accountability vs. Kindness 1:50 — Why People Don’t Do What Leaders Ask 2:44 — Clear Expectations vs. Assumptions 3:30 — Visibility, Metrics & Follow-Through 4:15 — “Inspect What You Expect” 5:22 — Coaching People to Own the Result 6:09 — Building High-Performance Culture 6:48 — Social Systems Behind Strong Companies 7:31 — Standards Without Shame 8:12 — Jue’s Non-Negotiables in Leadership 9:00 — Final Leadership Thoughts End — Close Keywords: Why Won't They Do What I Tell Them To Do, WWTD podcast, Jue Wong, leadership development, accountability in teams, performance culture, communication clarity, expectations vs inspection, beauty CEO, global brand leadership, high-performance teams, ownership mindset, business execution, leadership podcast
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