Épisodes

  • Empowering Manufacturing: Transformation Through Collaboration and Innovation
    Dec 16 2025

    In this episode of Symplicity Conversations, we sit down with Peter Hungerford as he steps into his new role as the Vice President of Manufacturing at The Right Place. We discuss the transformation of the manufacturing sector in West Michigan, exploring the vital role small and mid-sized manufacturers play in economic resilience.
    Discover how collaboration, technology, and strategic planning are reshaping the industry amidst disruption. Plus, gain insights into the importance of community connections and continuous learning for thriving in today's fast-paced environment. Don't miss this engaging discussion on building a robust manufacturing ecosystem for the future. Subscribe for more inspiring conversations on leadership, technology, and community building.

    Chapters

    (00:00) Lonely at the Top: Power, Pressure, and Grace
    (00:31) Meet Peter Hungerford & His New Role at The Right Place
    (02:00) Career Journey: From Y2K Consulting to Manufacturing Executive
    (06:29) Why Small & Mid-Size Manufacturers Power Local Economies
    (13:21) Regional Collaboration and Tapping Local EDCs
    (15:20) Supply Chain Shocks, Tech Disruption, and Robotics
    (18:13) What a Healthy Manufacturing Ecosystem Really Looks Like
    (23:42) Barriers to Transformation: Capital, Knowledge, and Time
    (33:07) Strategy, Metrics, and Turning Disruption into Opportunity
    (40:13) Learning From Mistakes, Building Your Village, and Final Advice

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    48 min
  • TechWeek Grand Rapids: Uniting Innovation, Community, and Growth
    Dec 9 2025

    Join us for this episode of Symplicity Conversations as we reminisce about TechWeek Grand Rapids with Andria Romkema, Senior Vice President of Business Development at The Right Place, and Erin Stewart from Symplicity Communications.
    Discover the incredible growth and community-driven energy behind this tech event and how it's shaping the future of innovation in West Michigan.
    From standout moments like Steve Wozniak’s keynote to the integration of AI and data analytics, we explore what makes TechWeek a unique platform for connection and inspiration. We also discuss the impact of technology on various industries, the importance of networking, and how Grand Rapids continues to balance growth with community values.
    Don't miss out on insights and future plans that highlight the city’s growing tech scene. Subscribe, leave a review, and stay connected for more inspiring conversations!

    Chapters

    (00:26) Welcome, Guests, and “When Women Support Each Other”
    (01:30) How Tech Week Grand Rapids Started and Exploded in Four Years
    (05:30) Simplicity’s Data & Analytics Event and Community Energy
    (06:30) Steve Wozniak Keynote and the Human Side of Innovation
    (13:25) Top Themes: AI, Cybersecurity, Health, and Tech in Manufacturing
    (18:20) Every Company Is a Tech Company: Boards, Strategy, and Revenue
    (21:15) Students, Networking, and Showing Up to Build Your Career
    (26:10) Big Projects Reshaping Grand Rapids: Amphitheater, Stadium, Microsoft, Manufacturing
    (35:56) Lessons From Rapid Growth, Peer Learning, and the Future of Tech Week

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    51 min
  • Authenticity & Resilience: Bold Leadership in Business
    Dec 2 2025

    Join us for an energy raising episode of Symplicity Conversations as we talk business, leadership, and community with Kim Bode, the dynamic owner of 8ThirtyFour Integrated Communications. Known for her bold and unapologetic approach to marketing, Kim shares her entrepreneurial journey, the challenges and triumphs of running a business, and the power of authenticity in today's digital landscape. Discover insights on building a supportive network, embracing resilience, and the importance of genuine connections. Whether you're an aspiring entrepreneur or a seasoned business owner, this episode offers valuable lessons and inspiration. Don't miss out—like and subscribe to keep up with more conversations that are rewriting the rules of business and community.

    Chapters

    (00:00) People Do Business With People, Not Logos
    (00:21) Meet Kim Bodie + 834’s Unapologetic Origin
    (02:20) From Almost FBI to Communications: Early Career Pivots
    (04:45) SmartZone, Networking, and Launching 834
    (09:15) Finding Your People Outside Work and Fighting Founder Loneliness
    (11:37) Bold Female Leadership and Building an Unapologetic Personal Brand
    (20:33) PR, Storytelling, and Why the Founder’s Story Matters
    (24:50) Talent Crisis, Soft Skills, and Creating the Next-Gen Workforce
    (38:38) Leaving a Toxic Relationship, Self-Worth, and Flourishing Again
    (47:20) Dream Bigger, Lift Other Women Up, and Where to Find Kim

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    52 min
  • Empowering Communities: Driving Impact and Innovation
    Nov 25 2025

    Join us in this episode of Symplicity Conversations as we dive into the impactful world of nonprofit work with Becki Postma, Chief Impact Officer, and Kevin Nelson, Director of Donor Development, from Heart of West Michigan United Way.

    Discover their inspiring journeys into the nonprofit sector and how they are leveraging technology to address evolving community challenges. Learn about the transformative programs they lead, such as eviction prevention and the 211 helpline, and how these initiatives are creating meaningful change.

    Whether you're interested in volunteering, donating, or simply understanding more about the nonprofit landscape, this episode is packed with insights on building a better community.

    Don't forget to subscribe for more inspiring stories from leaders shaping the future of business, technology, and community.

    Chapters

    (00:00) Welcome to Simplicity Conversations + Quote of the Day
    (01:20) Becky’s Journey From Banking to United Way
    (03:20) Kevin’s Nonprofit Path and “Right Track” Moments
    (05:40) United Way’s Mission, History, and Local Impact
    (11:40) Behind-the-Scenes Realities of Nonprofit Work
    (15:45) Technology, Data, and AI Powering the Mission
    (22:50) Key Programs: 211, Eviction Prevention, VITA, Volunteering
    (31:10) Partner Agencies, Impact Areas, and Grassroots Support
    (33:30) COVID-era Evolution and United Way as Community Builder
    (38:50) How to Get Involved and Make an Impact

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    42 min
  • Discovering Creative Courage and Transformational Growth
    Nov 18 2025

    In this episode of Symplicity Conversations, we dive into the transformative journey of Jaclyn Harrison, a dynamic leader and soon-to-be author. Discover how a chance encounter with a book sparked her creative courage to pursue writing, leading to the development of a captivating fictional series. Jaclyn shares her insights on embracing creativity, overcoming self-doubt, and the power of networking and support. Tune in to explore how simple moments can lead to profound changes and learn about Jaclyn's upcoming book series. Don't miss this inspiring conversation on leaning into creativity and rewriting your story! Subscribe to our channel for more episodes featuring leaders shaping the future.

    Chapters
    (00:00) Answering the Creative Call
    (00:35) Meet Jacqueline Harrison
    (01:10) The Inforum Dinner That Changed Everything
    (02:17) Discovering Big Magic & Creative Permission
    (06:03) Missed Ideas & Finally Acting on the Spark
    (09:46) Inside Jacqueline’s Book: A Teenage Insomniac’s Mission
    (15:41) Building an Eight-Book Universe
    (17:55) The Power of Women Supporting Women
    (23:39) Rethinking Networking & Leading With Value
    (26:07) Surrendering to the Story
    (32:46) Finding and Nurturing Your Spark
    (40:01) Flipping the Record: Choosing a New Path

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    48 min
  • Unlocking AI's Role in Enhancing Customer Experience
    Nov 11 2025

    Join us on this episode of Symplicity Conversations as we dive into the world of conversational intelligence with Chris Adomaitis, a key player at Omilia and a leading voice in AI engineering. Discover how AI and automation are transforming customer experiences and hear Chris share insights from his journey in the industry. Learn about the balance between AI-driven automation and the human touch, and explore how businesses can leverage data to enhance efficiency and create new opportunities. Whether you're a business leader or tech enthusiast, this episode offers valuable perspectives on the future of AI in customer service. Don't miss out—subscribe now for more insights from industry leaders shaping the future of business!

    Chapters

    (00:00) The Power of Voice in Customer Experience
    (00:15) Data Readiness: The Key to Successful AI Implementation

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    50 min
  • Mastering Momentum: Navigating a Whirlwind of Marketing Success
    Nov 4 2025

    Join us for an exciting episode of Symplicity Conversations as we dive into the whirlwind of events that have shaped our recent months, including Tech Week, ArtPrize, and our feature on the national stage with Advancements with Ted Danson. Joined by Symplicity's Director of Marketing, Doug Seites, we explore the power of preparation, creativity, and community engagement. Discover how we navigated a busy season, embraced unexpected opportunities, and celebrated the spirit of innovation. From captivating events to inspiring collaborations, this episode is packed with insights and stories that highlight the importance of taking the leap and letting things unfold. Don’t miss out—subscribe for more inspiring stories from leaders shaping the future of business and technology!

    Chapters

    (00:00) Embracing the Slide: Overcoming Overthinking
    (00:47) Navigating Office Dynamics and Communication

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    51 min
  • Redefining Outsourcing with Human Touch
    Oct 28 2025

    In this episode of Symplicity Conversations we are joined by Andrew Griffiths from Outsource Consultants. Discover how Andrew's diverse career journey led him to redefine the BPO and outsourcing marketplace in the age of AI, automation, and cloud platforms.

    Explore the evolving landscape of customer experience, the strategic importance of outsourcing, and how businesses can harness technology and human resources to bridge the experience chasm.

    Tune in for insights on leveraging AI to enhance business outcomes and learn why aligning values with clients can create magical partnerships. Don't miss this chance to hear from a leader transforming the way businesses operate and thrive. Subscribe now for more inspiring conversations!

    Chapters
    (00:00) Introduction and Welcome
    (00:38) Guest Background and Career Journey
    (02:10) Early Leadership Lessons and Growth
    (04:45) Building Teams and Developing People
    (07:22) Overcoming Challenges in Business and Mindset
    (10:15) The Power of Emotional Intelligence at Work
    (13:04) Balancing Ambition with Self-Awareness
    (16:20) Lessons on Resilience and Adaptability
    (19:33) The Importance of Mentorship and Influence
    (22:15) Creating Impact Through Leadership and Vision
    (25:40) Closing Reflections and Key Takeaways

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    48 min