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The Cleaning Indy Podcast

The Cleaning Indy Podcast

Auteur(s): Tom Moore
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À propos de cet audio

 Brought to you by: American Facility Care

Visit us at

CleaningIndy.com

Concept
This is a podcast that that dives into the world of Facility Management and the Cleaning Industry.


  • Each episode will run for 15-30mins
  • Delivery: 1 episode a week
    Goals
    Establish local brand awareness for our company.

    Provide insight into the world of FM and cleaning in a professional yet entertaining way.

    Interview current willing customers, or other leaders across several industry sectors.

    Tone & Personality
    • Insightful
    • Personal
    • Professional
    • Entertaining

      CleaningIndy.com


2026 Tom Moore Économie
Épisodes
  • Franchise vs National vs Privately Owned Cleaning Companies - Which Is The Best?

    Franchise vs National vs Privately Owned Cleaning Companies - Which Is The Best?
    Jul 15 2023
    In this episode, Tom & Sarah delve into a comprehensive comparison of franchise cleaning companies, national cleaning companies, and privately owned cleaning companies.

    They provide a thorough analysis of the pros and cons associated with each type, offering valuable insights for both business owners seeking cleaning services and consumers in need of cleaning solutions.

    Starting with franchise cleaning companies, Tom & Sarah highlight several advantages. These companies offer cookie-cutter business plans and comprehensive administrative support, which can be a boon for entrepreneurs lacking organizational skills on the office side. Franchise cleaning companies also employ dedicated marketing staff who excel at finding new accounts. However, there are notable downsides to consider. Local franchisees often face challenges in achieving long-term success, as the franchisor retains significant control over their operations and can revoke contracts if strict adherence to their rules is not maintained. Ongoing fees and royalties further impact profitability and long-term financial viability. Additionally, high initial costs, including franchise fees and equipment purchases, can be daunting for those with limited resources. Franchisees also experience limited flexibility and autonomy, being bound by operational guidelines, standards, and brand image requirements set by the franchisor. This restricts their ability to make independent decisions and adapt to local market conditions, including pricing and marketing strategies.

    Moving on to national cleaning companies, Tom & Sarah explore the benefits and drawbacks associated with this type. National cleaning companies excel at securing accounts with nationally recognized brands and retail chains, providing a robust account pipeline for their subcontractors. They also ensure timely payment for subcontracted services. However, there are significant downsides to consider as well. National cleaning companies often claim a steep percentage of the revenue generated from accounts, ranging from 30% to a substantial 70%. This revenue sharing arrangement reduces profitability for local cleaning companies. Moreover, miscommunication issues frequently arise in the delivery of work orders due to the intermediary nature of these companies. There is also a risk of contracts being abruptly terminated without notice, leaving local cleaning companies without work unexpectedly.

    Lastly, Tom & Sarah delve into privately owned cleaning companies, thoroughly examining the pros and cons. Privately owned cleaning companies offer a range of benefits that cater to customer preferences. Being local entities, they can provide prompt on-site services, often on the same day if required. These companies have a vested interest in delivering high-quality services to maintain their reputation and secure repeat business, making them highly motivated and dedicated. Additionally, they possess extensive knowledge of the local market, allowing them to offer competitive pricing. Tom & Sarah emphasize the importance of supporting these small, often generational family businesses, as doing so strengthens the local community. However, there are potential downsides as well. Quality can vary significantly among privately owned cleaning companies, as they differ in size and available resources. It is crucial for consumers to conduct thorough research by examining social media presence, reviews, and website authority to ensure reliability. Additionally, some companies may be too small to handle large-scale cleaning projects or lack robust training systems to maintain consistent service quality.

    Tom & Sarah conclude by emphasizing the need for careful consideration of specific needs, budget constraints, and personal preferences when selecting a cleaning company. Each type presents its own advantages and disadvantages, and understanding these nuances will empower listeners to make informed decisions. By weighing the pros and cons outlined in this episode, individuals can find the cleaning solution that best aligns with their requirements.

    Enjoy the episode!
    Voir plus Voir moins
    45 min
  • How to handle a skipped service!

    How to handle a skipped service!
    Nov 15 2024
    Welcome back to The Cleaning Indy Podcast, brought to you by American Facility Care! Tom and Sarah Moore kick off this episode with a lively discussion about strengthening the bond between contractors and facility managers through effective communication and solid cleaning practices.They revisit their online quiz, specifically diving into the second question: Do you experience too many instances where the cleaning staff fails to show up for scheduled appointments? Tom and Sarah share a real-life story about a daycare left scrambling every Friday when their cleaning company failed to show up—highlighting the ripple effects of unreliable service on overworked daycare staff.To tackle this common issue, they outline actionable tips, such as asking critical questions during contractor walkthroughs, like:
    • How does your management structure operate?
    • What happens when staff calls in sick?
    • Do you utilize technology like geofencing to ensure coverage?
    They also stress the importance of clear contract language to define expectations, penalties, and service guarantees. A good contractor, they note, should value communication and cater to your preferred style—whether it's via text, email, phone, or in person.The Moores close with a teaser for the next episode, where they'll explore why service quality often declines after 90 days with a new cleaning company and what steps you can take to prevent it.If you found this episode helpful, don’t forget to leave a review, subscribe, and check out their website, CleaningIndy.com, for more insights.
    Voir plus Voir moins
    12 min
  • 6 Ways To Lower Your Cleaning $$ Budget Today $$

    6 Ways To Lower Your Cleaning $$ Budget Today $$
    May 25 2023
    In this podcast episode - "6 Ways To Lower Your Cleaning Budget Today," we discuss valuable information that can help you save thousands of dollars per month. We provide six practical ways to reduce cleaning expenses: with a BONUS at the end!
    1. Consolidate Services: Instead of hiring multiple cleaning companies for different tasks, find a single company that can offer a wide range of services. This can lead to better pricing, simplified communication, and streamlined billing.
    2. Adjust the Cleaning Frequency: Evaluate your cleaning needs and adjust the frequency of cleaning services accordingly. For example, reducing cleaning from five days per week to four can result in significant monthly savings.
    3. Update Your Scope of Work: Regularly inspect your facility to identify areas that require less frequent cleaning or where you can reduce the scope of services. Communicate with your cleaning company about unused areas or lower foot traffic zones to potentially negotiate a cost reduction.
    4. Negotiate a Better Price: Negotiate with your cleaning company for better pricing or terms, especially if you've been a loyal customer. Additionally, consider shopping around and comparing prices from different cleaning contractors to find a more cost-effective provider.
    5. Use Technology: Optimize your cleaning operations with technology. Utilize occupancy sensors to adjust cleaning schedules based on building traffic and employ supply monitoring systems to reduce costs. Technology can help improve efficiency and save money.
    6. Use Battery Operated Cleaning Equipment: Request your cleaning contractor to use efficient cleaning equipment and methods that require less time and labor. Battery backpack vacuums, for instance, can significantly reduce labor costs compared to corded alternatives.
    Additionally, we suggest encouraging employee involvement in maintaining cleanliness to decrease the amount of cleaning required by contractors. However, it is important to strike a balance and avoid burdening employees with excessive cleaning tasks.

    As a bonus tip, we recommend communicating your cleaning budget to your service provider. By letting them know your budget constraints, you may open up discussions that could lead to cost-saving solutions. We also emphasize the significance of setting clear expectations with your cleaning contractor and providing regular feedback to help them improve their service quality and potentially reduce costs. This can also prevent the need to search for a new cleaning company.

    Overall, by implementing these strategies, listeners can effectively lower their cleaning budget while maintaining cleanliness and quality standards in their facilities.

    Enjoy the Show!
    CLEANINGINDY.COM
    Voir plus Voir moins
    15 min
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