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The Cross-Check

The Cross-Check

Auteur(s): The Frequency Network: The Wave
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 Uncovering the stories, challenges, and careers shaping business aviation todayIan Lumpp and Rob Hoffman
Épisodes
  • Crisis Management and Culture: Lessons from the FBI

    Crisis Management and Culture: Lessons from the FBI
    Jul 23 2025
    Amy Grubb, organizational development specialist at the FBI joins the Cross-Check to share her journey from psychology to the FBI, the culture of integrity within the Bureau, and the challenges of changing organizational culture post-9/11. Amy shares insights on the importance of communication skills in high-pressure environments like aviation, the significance of listening in crew resource management, and lessons in crisis communication from her FBI experience. The conversation also touches on defining organizational culture, identifying misalignment, and improving employee retention in the aviation industry. Amy concludes by discussing her consultancy, Organizational Insights, and the importance of fostering a positive workplace culture. Chapters: 00:00 Introduction to the Cross Check Podcast 00:08 Amy Grubb's Journey from Psychology to the FBI 01:54 Culture and Integrity at the FBI 03:51 Post 9/11 Challenges and Cultural Shifts 05:12 Transitioning from FBI to Aviation 07:55 Communication Skills in High-Pressure Aviation Environments 10:56 The Importance of Listening in Aviation 14:23 Crisis Communication Lessons from the FBI 14:53 Leading in a Crisis 18:41 Organizational Culture: The Real Story 21:09 Identifying Organizational Culture 23:47 Traits of Effective Leaders 25:50 Employee Retention Strategies 27:27 Personal Achievements and Professional Insights Learn more about your ad choices. Visit megaphone.fm/adchoices
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    35 min
  • Flying Private, Serving Smart: Inside the Life of a Cabin Attendant

    Flying Private, Serving Smart: Inside the Life of a Cabin Attendant
    Jul 10 2025
    In this episode of The Cross Check, hosts Rob Hoffman and Ian Lumpp welcome Lauren Baum, a seasoned cabin attendant, blogger and consultant at Cabin in the Sky. Lauren shares her journey from a background in hospitality to becoming a mentor and resource for aspiring cabin attendants. The conversation explores the differences between 135 and 91 operations, the essential qualities of a great cabin attendant, and the importance of networking and personal branding in the aviation industry. Lauren also discusses her consultancy services, the evolving role of cabin attendants, and the balance between safety and service in private aviation. Chapters: 00:00 Introduction to Lauren Baum and Her Journey 05:21 The Differences Between Part 91 and 135 Operations 07:45 Qualities of a Great Cabin Attendant 10:05 The Vision Behind Cabins in the Sky 13:55 Sharing Stories and Building a Personal Brand 19:18 Adapting to Different Environments 20:28 Qualities of an Ideal Cabin Attendant 22:55 Balancing Service and Safety 24:33 Steps to Enter the Aviation Industry 27:12 Consultancy Services for Aspiring Flight Attendants 28:25 Rapid Fire Questions and Memorable Experiences Cabin In The Sky: https://cabinsinthesky.mykajabi.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices
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    29 min
  • Winging It: Lessons in Aviation and Entrepreneurship

    Winging It: Lessons in Aviation and Entrepreneurship
    Jul 3 2025
    On this episode of The Cross-Check, we sit down with Sameer Romani, a seasoned bizav veteran with only five years of industry experience underneath his belt. A commercial rated pilot who went from teaching systems at Mesa Airlines to dabbling in venture capital and launching his own startup, EssenceJet, Sameer’s story is anything but linear. Sameer talks about the highs and lows of entrepreneurship, what it’s really like to build something from scratch in this industry, and why mentorship is more than just a buzzword. These days, Sameer is focused on winglets and as it turns out, those little upturned fins on the end of airplane wings are big business and a lot more important than they look. He breaks down how this winglet tech is boosting fuel efficiency and helping aviation take baby steps toward sustainability. While Sameer's business aviation path is unique, his story is both inspiring and educational. Chapters: 00:00 Sameer Romani's Aviation Journey 02:48 Transitioning to Venture Capital 14:09 Teaching at Mesa Airlines 16:55 Founding EssenceJet 19:46 Lessons Learned and Future Aspirations 19:52 Meeting Gary Dunn and the Introduction to Winglets 20:33 Understanding Winglets and Their Impact 21:26 The Evolution of Winglet Design 24:05 Performance Benefits of Winglets 26:02 Current Applications and Future of Winglets 27:46 Common Misconceptions About Winglets 28:47 The Importance of Mentorship 29:08 Advice for Aspiring Entrepreneurs 31:43 Persistence in Business and Networking 36:38 Looking Ahead: Future Plans and Opportunities Learn more about your ad choices. Visit megaphone.fm/adchoices
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    36 min

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