In this episode, Dana Gardner, Principal Analyst at Interarbor Solutions, is joined by Vikrant Bhan, Global Head of Analytics, Data, and Integration at Nestlé. They discuss the transformative potential of agentic AI in reimagining end-to-end business processes. The conversation also delves into the evolution from BI to AI, the advantages of using Snowflake's modern data cloud environment, and the necessity of change management and adoption for realizing AI initiatives.

In this episode, Dana Gardner, Principal Analyst at Interarbor Solutions, is joined by Soren Marklund, Vice President of Global Services, Technology Consulting, and AI Data Strategy at Ericsson. They explore how Ericsson leverages modern data architectures to enhance customer interactions and drive business benefits. The discussion covers the importance of a unified data operating model, challenges faced with data silos, and the role of AI and machine learning in improving customer service.

In this episode, Dana Gardner, Principal Analyst at Interarbor Solutions sits down with Ameesh Paleja, Executive Vice President of Enterprise Platform Technology at Capital One. They explore how Capital One leverages modern data architecture, automation, and AI to improve customer interactions and experiences. The conversation delves into the importance of standardized data, the role of AI-driven personalized services, and the integration of marketing and AI strategies.