Lucrecia Borgonovo is the Chief Talent and Organizational Effectiveness Officer at Mastercard, where she leads a global team focused on building a future-ready workforce. In this episode, Lucrecia shares how Mastercard evolved its culture through The Mastercard Way, a framework designed to connect 35,000 employees across 80 countries through shared behaviors and values. She discusses how the company embeds culture into leadership, performance, and talent systems, ensuring that principles like agility, candor, and inclusion come to life every day. Lucrecia also explores how artificial intelligence, continuous learning, and systemic thinking are shaping the future of talent and leadership at Mastercard.

Links

LinkedIn: https://www.linkedin.com/in/lucrecia-borgonovo-44225310/

Natalie Tincher is the General Manager of Talent, Skills and Performance Management at Delta Air Lines and has led Delta’s ambitious journey to build a companywide skills strategy from the ground up. In this episode, Natalie shares how Delta developed its “Talent Hub” to empower employees to own their growth, foster internal mobility, and create clearer career paths across the organization.

She also discusses the challenges of change management, the importance of keeping things simple when transforming HR processes, and the role of AI in shaping the future of skills-based talent management.

Links

• Natalie’s LinkedIn: https://www.linkedin.com/in/natalie-d-katz/
• Skills Strategy Discussion Group: https://www.linkedin.com/groups/12994338/

Andy Storch is an Author, Podcast Host, and Keynote Speaker who joins Al Dea to explore the power of personal branding in today’s fast-changing world of work. Drawing from his new book, Own Your Brand, Own Your Career, Andy shares why building an authentic personal brand is essential for career growth, how leaders can use it to attract and retain top talent, and how authenticity and visibility can work hand in hand. He also explains why human connection and storytelling matter more than ever in the age of AI, offering practical advice for professionals who want to take ownership of their careers and stand out in a noisy world.

Links

• LinkedIn: https://www.linkedin.com/in/andystorch/?originalSubdomain=es
• Website: www.andystorch.com
• Book: ​​https://www.amazon.com/Own-Your-Brand-Career-Accelerates/dp/1736020986