Care management breaks down more often than most people realize.
The result is missed follow-up, avoidable readmissions, and burned-out care teams.

In this episode of HealthTech Edge, I talk with Dr. Darin Patmon, plastic and reconstructive surgery resident and founder of Elite Care Tech, about using AI to catch patients falling through the cracks during care transitions.

We cover:

• Why transitional and chronic care management are still underused

• How admin burden blocks adoption

• What AI should automate and what must stay human

A practical conversation about improving outcomes without replacing clinicians.

Healthcare leaders are flooded with digital health vendors promising AI, efficiency, and better outcomes. Many never make it past a pilot.

In this episode of Health/Tech Edge, I talk with Sally Ann Frank, Global Lead for Health and Life Sciences at Microsoft for Startups and author of The Startup Protocol and The Unicorn Protocol, about how healthcare executives should evaluate digital health companies.

We cover why pilots fail, how to spot founder blind spots, what signals real execution and staying power, and how leaders can choose partners that will actually scale.

If you’re a healthcare executive buying or partnering with digital health companies, this one’s for you.

In this episode of HealthTech Edge, Mike Moore speaks with Dylan McDonnell, founder of Foodini, about how AI can enhance dining safety for individuals with food allergies and dietary needs. Dylan shares his personal journey with celiac disease and the challenges he faced in finding safe dining options. Foodini aims to bridge the gap in ingredient transparency by providing restaurants with accurate allergen information through AI and dietitian reviews. The conversation also covers new regulations in California mandating allergen labeling, the onboarding process for restaurants, and the business benefits of adopting Foodini's technology. Dylan emphasizes the importance of consumer transparency and the future of food safety in the restaurant industry.

In this conversation, Mike Moore and Jack Stockert discuss the intersection of healthcare and technology, focusing on the role of AI in improving administrative efficiency and clinical care. Jack shares his journey from practicing medicine to innovating within the healthcare system, emphasizing the importance of understanding the unique challenges of healthcare while also learning from other industries. They explore the potential of AI to streamline administrative tasks, enhance patient care, and transform Medicare Advantage plans. Jack also highlights the mission of Health 2047 in fostering innovation that centers around the patient-provider relationship.

Healthcare organizations often move in cycles. They build new capabilities internally, bring in partners for scale or speed, then build again when the next wave of technology arrives.

In this episode, Mike Moore is joined by Mark Nelson, a longtime healthcare operator and technology leader, to unpack why this cycle is so common and why it’s a rational response to risk, regulation, and accountability in healthcare.

The conversation looks at how AI fits into this pattern, what healthcare leaders should consider as they plan for 2026, and how to be more intentional about what to own, where partners add value, and how to tie AI efforts to real operational outcomes.

Healthcare operations are facing a perfect storm: staff are overloaded, yet patients still rely heavily on the phone for access. In this episode of the Health/Tech Edge, host Mike Moore sits down with Aqeel Shahid, SVP of Channels and Alliances at IntelePeer, to discuss how "Agentic AI" is solving the friction points that plague modern practices—from endless hold times to uncomfortable billing conversations.
We dive deep into why the old "press 1 for appointments" phone tree is dead and how the new generation of AI can handle complex workflows like rescheduling waitlists and collecting payments with surprising empathy and efficiency.

Healthcare runs on data, but much of it feels like a giant bag of receipts—fragmented, inconsistent, and missing key details. In this episode, Mike Moore sits down with Ryan Leurck, Chief Analytics and Product Officer at Kythera Labs, to talk about why healthcare data is such a mess and what it will take to fix it.

Ryan shares how his background in aerospace systems engineering shapes the way he thinks about healthcare’s system-of-systems problem, and why most data vendors still aren’t solving the root issues. He breaks down what’s really missing from claims data, why transparency rules haven’t delivered clarity, and how AI and modern data pipelines are finally helping healthcare organizations turn chaos into clarity.

Key topics include:

• Why healthcare data can’t be trusted “as-is”

• How remastering, tokenization, and better engineering create cleaner data

• Why BI dashboards are about to change forever

• Real stories from health systems discovering their metrics were way off

• What’s coming next as AI makes data analysis accessible to everyone

If you’ve ever questioned your dashboards or wondered why your data never matches your reality, this episode is for you.

When healthcare organizations rush to add AI, the results can look impressive—but often fail the people who actually use them. In this conversation, Makoto Kern, founder of IIIMPACT, joins Mike Moore to talk about why great design starts with empathy, not features.They explore what happens when teams design for executives instead of end users, why healthcare apps should be built for the exhausted nurse—not the boardroom—and how data and research can keep AI tools safe, useful, and trusted. From energy fields to hospital floors, Makoto shares lessons on designing for real-world conditions and why putting humans at the center is the smartest product strategy of all.