The Howard Hughes Test Quality Test: How Great Leaders Measure Product Quality
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The Howard Hughes Test Quality Test: How Great Leaders Measure Product Quality
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When Amazon's first video product demo played upside down in front of thousands, it marked the beginning of a spectacular failure. But it also sparked a transformation guided by an unlikely mentor: Howard Hughes. This is the story of how learning to "run your fingers over the product" turned disaster into Prime Video—and what it teaches us about knowing which details actually matter.
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