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The Human Risk Podcast

The Human Risk Podcast

Auteur(s): Human Risk
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 People are often described as the largest asset in most organisations. They are also the biggest single cause of risk. This podcast explores the topic of 'human risk', or "the risk of people doing things they shouldn't or not doing things they should", and examines how behavioural science can help us mitigate it. It also looks at 'human reward', or "how to get the most out of people". When we manage human risk, we often stifle human reward. Equally, when we unleash human reward, we often inadvertently increase human risk.Copyright Human Risk Science Sciences sociales
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  • Juliet Rosenfeld on Affairs

    Juliet Rosenfeld on Affairs
    Jun 7 2025
    Why do people have affairs? What lessons can we learn from infidelity?It's estimated that an affair will impact one in five of us, yet it tends to be a taboo subject. So, on this episode, I'm going to break that taboo and explore the hidden world of affairs with psychoanalyst and author Juliet Rosenfeld.Juliet’s book, Affairs: Stories of Love, Lies, Hope and Desire, is an intimate look at why people have affairs, how those relationships shape us, and what they reveal about the unconscious forces at work in our lives.Episode SummaryIn a fascinating discussion, we talk about the stories she gathered for the book, how she approached them ethically, and what she’s learned about the powerful, often destructive, pull of infidelity.I also ask Juliet about her own experience as a psychoanalyst; how she balances her clinical insights with the need to write in a way that’s both honest and protective of the people involved. Juliet explains how she turned the consulting room into a space for exploration, not exposure, and how the stories she’s collected show just how deeply affairs touch the lives of everyone they involve. From the idea of the couple to the unconscious roots of our desires, we unpack some of the most complex questions about relationships and risk. Throughout our conversation, Juliet brings a refreshingly human — and humane — perspective to a topic that’s often shrouded in shame and secrecy. Whether you’ve ever experienced an affair yourself or just want to understand why people cross these lines, this episode offers insights that go far beyond the headlines. Guest Biography Juliet Rosenfeld is an author and a psychoanalyst working in private practice in London. She is particularly interested in the unconscious forces that shape our relationships and behaviours.Juliet’s second book, Affairs: Stories of Love, Lies, Hope and Desire, explores the complex terrain of infidelity through a psychoanalytic lens, blending real stories with her own reflections and insights. She is a member of professional psychotherapy and psychoanalysis associations in the UK and is deeply engaged in thinking about the ethical dimensions of her work. Beyond her practice, Juliet has also been a board member of the UK Council for Psychotherapy (UKCP) and is passionate about making the insights of psychoanalysis accessible to a general audience.AI-Generated Timestamp Summary[00:00:00] Introduction to the episode and Juliet Rosenfeld[00:01:00] Exploring what affairs are really about and how unconscious forces shape them[00:02:00] Juliet’s background as a psychoanalyst and the role of the unconscious[00:04:00] How relationship struggles underpin so many issues Juliet sees in her work[00:05:00] Why Juliet wrote the book and how affairs are inherently risky[00:07:00] The foundational idea of the couple and how it shapes us from birth[00:08:00] Ethical dilemmas of writing about real people’s affairs[00:11:00] Juliet’s approach: interviewing participants who weren’t her patients[00:13:00] Balancing her clinical mindset with the demands of writing[00:16:00] The role of supervision in psychotherapy and its relevance to Juliet’s work[00:18:00] The challenge of anonymising the stories while staying true to them[00:20:00] Juliet’s thoughts on police requests for therapist notes and patient confidentiality[00:22:00] The differences in the regulation of therapists in the UK vs the US[00:26:00] The importance of trust, supervision, and the intense relationship with a supervisor[00:30:00] Why Juliet believes statutory regulation of psychotherapy is important[00:34:00] How affairs spark intense public reactions and fascination[00:37:00] The long-term impact of divorce and affairs on children[00:42:00] How affairs can be a way of finding solutions to deep personal problems[00:45:00] The uniqueness of each affair story and the problem of generalisations[00:47:00] The role of disappointment and the challenges of long-term love[00:49:00] Juliet’s thoughts on how therapy can help couples[00:53:00] Why no one comes to see her at the start of an affair[00:56:00] The emotional investment and secrecy that affairs demand[00:59:00] The final reflections on why Juliet wrote the book and what it revealed to her[01:05:00] Closing remarks and where to find Juliet’s bookLinksJuliet’s website with details of her work and books: https://julietrosenfeld.co.uk/The UK Council for Psychotherapy (UKCP): https://www.psychotherapy.org.uk/
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    1 h et 7 min
  • Dr Chengwei Liu on Luck & Serendipity

    Dr Chengwei Liu on Luck & Serendipity
    Jun 1 2025
    Have you ever wondered how much of your success is down to luck? What if the world is far less fair and predictable than we’d like to think? On this episode, I explore the complex and fascinating role of luck in our lives and decisions with Dr. Chengwei Liu, Associate Professor of Strategy and Behavioural Science at Imperial College London. Chengwei shares how his research challenges our assumptions about skill, effort, and fairness – and why the outcomes we see are often far more random than we’d like to believe. We discuss why many successful strategies and best practices are built on shaky ground, and how our tendency to downplay luck creates illusions of control and reinforces unfair systems. Chengwei explains how beliefs in fairness – like the ‘just world’ hypothesis – shape everything from business cultures to political systems, and how luck and misperceptions of it can create cycles of privilege or disadvantage. Chengwei also shares practical insights on how to become a smart contrarian: someone who can harness the power of randomness and serendipity while avoiding the pitfalls of bias and overconfidence. From the dangers of blindly following the ‘successful’ to the need to look inward and embrace uniqueness, it’s a thought-provoking conversation that will change the way you think about risk, decision-making, and what it really means to get ahead. Guest BiographyDr. Chengwei Liu is an Associate Professor of Strategy and Behavioural Science at Imperial College London. He describes himself as someone fascinated by how luck, randomness, and human biases shape success and failure – both in business and in broader society. Chengwei’s work challenges mainstream management thinking and explores how much of what we attribute to skill is actually the result of random factors. His book, Luck: A Key Idea for Business and Society, examines these dynamics and how we can learn to navigate them. Beyond his academic roles, Chengwei has also worked as a management consultant, drawing on his experience in both research and practice to uncover how to harness luck and uncertainty. AI-Generated Timestamped Summary[00:00:00] Introduction[00:02:00] Chengwei explains his research focus on randomness and variance in firm performance [00:04:00] The overlooked 50% of variance in outcomes: luck and randomness [00:06:00] Defining luck as what lies beyond our control and foresight [00:08:00] The conflict between fairness beliefs and the reality of luck [00:10:00] Luck’s societal implications: why fairness perceptions differ across countries [00:11:00] Skill versus luck – how we confuse the two in our narratives [00:13:00] Why successful people over-attribute their success to skill [00:15:00] Managers vs entrepreneurs: how they differ in acknowledging luck [00:17:00] The challenges of researching an elusive concept like luck [00:18:00] Using mathematical models to understand Black Swan events [00:20:00] Why successful predictions of Black Swan events don’t indicate forecasting skill [00:23:00] The problem with best practices from ‘successful’ firms [00:26:00] Selection bias in business books and the danger of survivor bias [00:29:00] The ‘too good to be true’ heuristic as a guide [00:31:00] Contrarian thinking as a survival strategy for uncertainty [00:33:00] The replication crisis and the problem with social science predictability [00:35:00] Human curiosity: the power of moderate surprises [00:37:00] The difference between luck and serendipity [00:39:00] How to encourage serendipity in our lives [00:41:00] Embracing uniqueness and avoiding conformity [00:44:00] Lessons for the age of AI and human creativity [00:46:00] The dangers of ignoring randomness: when biases become destructive [00:48:00] Exploiting others’ biases for strategic advantage [00:50:00] Why ‘smart contrarian’ thinking is more important than ever [00:53:00] Testing contrarian ideas like a scientist [00:56:00] The limits of trial and error: learning from mistakes [00:58:00] Chengwei’s ongoing research: minority decision-making in venture capital [01:00:00] How passion and variance link to VC investment strategies [01:02:00] Wrapping up with reflections on luck, curiosity, and human creativity LinksDr. Chengwei Liu’s book, Luck: A Key Idea for Business and Society: https://www.routledge.com/Luck-A-Key-Idea-for-Business-and-Society/Liu/p/book/9781138094260? Chengwei Liu’s Imperial College faculty webpage: https://profiles.imperial.ac.uk/c.liu
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    1 h et 4 min
  • Professor Magda Osman on Psychological Harm

    Professor Magda Osman on Psychological Harm
    May 24 2025
    What is psychological harm, and can we really regulate it? Should an AI-companion app be allowed to dump the person who is using it? 📝 Episode Summary On this episode, I’m joined once again by Professor Magda Osman, someone who’s been on the show several times before, who always has something compelling to say.This time, we're talking about psychological harm, a term you’ve probably heard, but which remains vague, slippery, and surprisingly unhelpful when it comes to actually protecting people. Together, we explore what psychological harm really means, why defining it matters, and why regulating it, especially in digital contexts, is so tricky.We draw comparisons to physical harm, ask whether some emotional distress might be necessary, and consider what kinds of harm are moral rather than measurable. The conversation touches on loneliness, AI companions, consent, and even chainsaws!👤 Guest Biography Magda is a Principal Research Associate at the Judge Business School, University of Cambridge, and holds a Professorial position at Leeds Business School, University of Leeds, where she supports policy impact.She describes herself as a psychologist by training, with specific interests in decision-making under risk and uncertainty, folk beliefs in the unconscious, and behavioural change effectiveness.Magda works at the intersection of behavioural science, regulation, and public policy, offering practical insights that challenge assumptions and bring clarity to complex issues. ⏱️ AI-Generated Timestamped Summary[00:00:00] Introduction and framing of psychological harm[00:02:00] The conceptual problems with defining psychological harm[00:05:00] Psychological harm and the precautionary principle in digital regulation[00:08:00] Social context, platform functions, and why generalisations don’t work[00:12:00] The idea of rites of passage and unavoidable suffering[00:15:00] AI companion apps and emotional dependency[00:17:00] Exploitation, data harvesting, and moral transparency[00:22:00] Frustration as normal vs. actual psychological damage[00:26:00] The danger of regulating the trivial and the need for precision[00:29:00] Why causal links are necessary for meaningful intervention[00:33:00] Legal obligations and holding tech companies to account[00:38:00] What users actually care about: privacy, data, trust[00:42:00] Society’s negotiation of what counts as tolerable harm[00:45:00] Why this isn’t an unprecedented problem — and how we’ve faced it before[00:50:00] The risk of bad definitions leading to bad regulation[00:54:00] Two contrasting examples of online services and their impacts[00:57:00] What kind of regulation might we actually need?[00:59:00] The case for rethinking how regulation itself is structured[01:01:00] Where to find Magda’s work and final reflections 🔗 LinksMagda's LinkedIn profile: https://www.linkedin.com/in/magda-osman-11165138/Her website: https://www.magdaosman.com/ Magda’s previous appearances on the show exploring:Behavioural Interventions that fail:https://www.humanriskpodcast.com/dr-magda-osman-on-behavioural/ Unconscious Bias: what is it, and can we train people not to show it?https://www.humanriskpodcast.com/dr-magda-osman-on-unconscious/Compliance, Coercion & Competencehttps://www.humanriskpodcast.com/professor-magda-osman-on-compliance-coercion-competence/ Misinformationhttps://www.humanriskpodcast.com/professor-magda-osman-on-misinformation/ Risk Prioritisationhttps://www.humanriskpodcast.com/professor-magda-osman-on-risk-prioritisation/
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    1 h et 2 min

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