Richard Boyatzis is a Distinguished University Professor at Case Western Reserve University and a Professor in the Departments of Organizational Behavior, Psychology, and Cognitive Science. He holds a BS in Aeronautics and Astronautics from MIT and a PhD in Social Psychology from Harvard University. His more than 200 scholarly and 50 practitioner articles examine sustained, desired change in leadership, emotional intelligence, coaching, neuroscience, and management education. He is ranked in the top 2% of scientists worldwide by PLOS Biology and the top 0.05% by ScholarGPS. He is the author or coauthor of 10 books, including the international bestseller Primal Leadership, Helping People Change, and The Science of Change.

In this episode, Steve and Richard discuss:

• The origins of coaching and how it predates modern certification bodies
• Emotional and social intelligence as predictors of leadership effectiveness
• Why early goal-setting can activate stress and limit creativity
• The neuroscience behind coaching, vision, and sustained behavior change
• How relationships, resonance, and compassion drive engagement and innovation

Key Takeaways:

• Coaching is not a modern invention. Its practice is grounded in decades of scientific research and historical application, long before formal credentialing systems existed.
• When predicting effectiveness, emotional and social intelligence matter more than technical expertise. Across roles and industries, these competencies consistently emerge as stronger indicators of performance.
• Vision and purpose play a critical neurological role in change. By activating neural networks associated with openness and creativity, they support deeper learning and sustained transformation.
• No model can compensate for a weak relationship. The quality of the connection between coach and client is just as influential as any framework or methodology used.
• The real ROI of coaching goes beyond solving immediate problems. It can be measured through increased engagement, creativity, and long-term impact on how people approach their work and lives.

“If you spend time in a coaching conversation, and if you make the context of the coaching conversation not solving a problem, not setting a specific goal, but if you make the context helping the person articulate and move closer to their dream, their vision, their sense of purpose, that you actually help them to repeatedly activate the neural networks that make us open and allow us to continue to be open to people.” - Richard Boyatzis

Connect with Richard Boyatzis:

LinkedIn: https://www.linkedin.com/in/richard-boyatzis-401822a/

Connect with Steve:

LinkedIn: Steve

Website: Rewire, Inc.: Transformed Thinking

Email: grow@rewireinc.com

Show notes by: Angelo Paul Tagama

Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.

Cameron Bishop is a seasoned executive and entrepreneur with decades of experience leading growth and transformation. He is a Managing Director and Partner at Raincatcher, a FINRA-compliant investment bank specializing in the sale of privately held companies. With over 70 M&A transactions completed as both buyer and seller, Cameron brings unmatched expertise in guiding business owners through the complex process of maximizing value in a sale. Previously, he served as CEO of Intertec Publishing, scaling it into a $400 million enterprise, and co-founded Ascend Media, a PE-backed startup that grew to $120 million in just three years.

In this episode, Steve and Cameron discuss:

• Cameron’s journey from journalism student to serial entrepreneur
• How one failed acquisition shaped his leadership approach
• The role of servant leadership and listening in building strong teams
• Adapting leadership styles to motivate diverse teams
• The value of lifelong learning and reinvention

Key Takeaways:

• Failure is often the best teacher. The lessons gained from setbacks can shape resilience, sharpen decision-making, and influence leadership style far more deeply than success ever could.
• People matter more than processes. True business success comes from understanding, motivating, and valuing individuals, not just checking boxes on technical diligence.
• Servant leadership is about humility. By hiring people smarter than themselves, listening to their insights, and adjusting when necessary, leaders unlock greater wisdom than they could achieve alone.
• Motivation is never universal. Every person is driven by something different, and leaders who take time to uncover those drivers can inspire their teams to perform at the highest level.
• Lifelong learning fuels reinvention. Staying curious, adaptable, and willing to evolve ensures both leaders and their organizations remain relevant and thriving in a changing world.

“My goal is always to be the dumbest person in the room. I loved hiring smart people. I never tried to hire people in my own image, which so many senior-level people do. I wanted a very eclectic mix of senior-level executives and employees in general. For that matter, they came from different experiences and different walks of life, because they all add a different kind of value, and the sum of the parts is greater. You know, one plus one equals three is what you get out of that.” - Cameron Bishop

Connect with Cameron Bishop:

Website: https://raincatcher.com/

LinkedIn: https://www.linkedin.com/in/cameron-bishop-19b6804/

Email: cameron.bishop@raincatcher.com

Connect with Steve and Jason:

LinkedIn: Jason or Steve

Website: Rewire, Inc.: Transformed Thinking

Email: grow@rewireinc.com

Show notes by: Angelo Paul Tagama

Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.

Patrick Palmer has 30 years of experience in the mortgage banking industry, developing retail origination sales, marketing, and operational platforms. Patrick currently serves as Executive Vice President with CrossCountry Mortgage, LLC. Prior to joining CrossCountry, Patrick was the President of National Sales for RPM Mortgage and Co-founder and Chief Executive Officer of Alpine Mortgage Planning in Lake Oswego, Oregon. He has spent his career helping hungry, humble, smart originators crush their barriers and scale their business to new heights.

Patrick attended Western Oregon University and George Fox University, where he received his bachelor’s degree in business and economics and his MBA with a focus in Finance. Patrick is the former Chairman of the Western Oregon University Foundation board of directors and serves many local charities.

In this episode, Steve and Patrick discuss:

• The impact of mentorship and having guides who shorten the learning curve
• Why emotional intelligence is essential for leadership and how it can be developed
• The role of failure as a requirement—not an option—for growth and leadership
• How fear of permanence and abandonment blocks trying new things
• The importance of shared vision and values in building effective teams

Key Takeaways:

• True mentorship thrives on availability, willingness, and skill. Great mentors provide guidance freely, without expectation of return, and their generosity can change the entire trajectory of someone’s career.
• Emotional intelligence and empathy are not fixed traits. They can be developed and strengthened through practice, self-awareness, and intentional learning over time.
• Failure is not the end but a stepping stone. When reframed as part of growth, mistakes become powerful lessons that accelerate leadership and personal development.
• Fear often spirals into catastrophic thinking. Leaders who recognize this can reframe mistakes as temporary setbacks, helping themselves and others move forward with clarity.
• Shared vision and values unify teams. When leaders create alignment, they unlock collective energy and purpose that drives long-term success.

“The thing you have to get your mind around first is that failure is not final. Human mistakes, if I made a mistake, that doesn't define me for the rest of my life. Get up, brush yourself off, move on. There's no finality to it until our lives are over.” - Patrick Palmer

Connect with Patrick Palmer:

Website: https://crosscountrymortgage.com/lake-oswego-or-5403/patrick-palmer/

LinkedIn: https://www.linkedin.com/in/patrickrpalmer/

Connect with Steve and Jason:

LinkedIn: Jason or Steve

Website: Rewire, Inc.: Transformed Thinking

Email: grow@rewireinc.com

Show notes by: Angelo Paul Tagama

Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.