In this podcast I interview Eric Mosley, the Founder and CEO of Workhuman, a $Billion dollar company that pioneered the market for employee recognition. Today Workhuman has more than 7.7 million users and is widely used by many of the largest companies in the world.

What does Workhuman do? Well they help you build a corporate wide program for employee recognition and feedback that creates one of the most important positive engagement drivers one can find.

Employees who feel appreciated and recognized are 4X more likely to be highly engaged and 4X more likely to see a growth path in their companies. Our research found that companies with a high recognition culture have a 70% lower voluntary turnover rate.

And there’s much more: the information from recognition (Workhuman calls it “Human Intelligence”) gives you valuable information on skills, strengths, culture, and organizational health you can find.

This is a story about entrepreneurship, culture, and the importance of human centered leadership, something that’s refreshing in a world where everyone always wants to talk about AI!

Additional Information

Our Recognition Research, explaining the power of appreciation and thanks.

U.S. Employee Engagement Sinks to 10-Year Low (Gallup)

Why Are Managers So Miserable at Work?

This week I have an update on the “real world” of AI transformation, based on some important conversations I’ve had (and these folks will join the podcast soon.)

First, I talked with the Department of Labor and also reviewed new research from Goldman Sachs and we do find that “AI is not wiping out jobs.” As you’ll hear, there is a slowdown in hiring, but actually AI is “creating new work,” despite Dario Amodei’s predictions that white collar jobs are going away.

(I don’t know about you, but I rarely wear my white collar shirts any more, so he may be correct on the shirt front.)

Second, listen to the discussion about software automation, Thomas Dohmke, who was interviewed on The Verge. That convo was fascinating: despite AI’s ability to write code, engineers will just write more code. Listen to my explanation in the podcast.

Third, I had a wonderful conversation with Jacqui Canney, the CHRO and AI Enablement Officer at ServiceNow. As you’ll hear, Jacqui’s team at ServiceNow has published their AI Playbook and AI Maturity Model which I encourage you to read. She described their governance model, use case approach, and more – and further convinced me that AI transformation is a people problem, not a tech problem.

And one more thing: for those of you who think AI “destroys” or “disrupts” your company, I put together a ten minute video on our own AI journey and how AI amplifies and scales what we do, essentially creating a company of Superworkers. We are proving the Superworker company model right here.

Additional Resources

Get Galileo: Agent and Learn Bundle

Goldman Exchange podcast on labor market

The Verge interview with Thomas Dohmke from GitHub

The Rise of the Superworker: Four Stages of AI in the Workforce

The Josh Bersin Company’s AI Transformation

This week we introduce Galileo for Managers, an exciting new part of the Galileo Platform – designed to help business professionals with day-to-day management. As you’ll hear in this podcast, Galileo for Managers brings together the best of AI with 25+ years of research into management, leadership, business, and HR.

As I discuss in today’s announcement, Galileo for Managers revolutionizes the market for leadership development, coaching, and organizational change. And as HR budgets get tight, Galileo for Managers also helps HR teams scale and extend their leadership development to every manager and every leader. Listen to the details, you can license Galileo for Managers and learn more here.

Additional Information

Get Galileo for Managers (learn more)

The Galileo Platform Strategy Explained (Video)