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The Rockstar Trap: Why Top Performers Often Fail as Managers

The Rockstar Trap: Why Top Performers Often Fail as Managers

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Ever promoted your star employee into management and instantly regretted it? You’re not alone—and you're not crazy. In Episode 39 of The Business Fix, Chrissy and Josh dive into the dangerous (and all-too-common) trap of promoting high-performing "rockstars" into roles they’re just not built for.

This episode exposes the "Rockstar Trap"—the mistaken assumption that great doers automatically make great leaders—and unpacks the Peter Principle, which states that employees rise to the level of their incompetence.

With their signature mix of straight talk, humor, and real-world experience, Chrissy and Josh break down:

✅ Why promoting based on past performance is a setup for failure
✅ The Three I’s that determine success or struggle in leadership:

  • Identity – From “Hero” to “Coach”: Can they shift who gets the win?
  • Interaction – From Tasks to People: Do they have the emotional intelligence to lead?
  • Intention – From Now to Next: Can they think long-term and lead strategy?

✅ The operational chaos that ensues when you promote the wrong person
✅ How to say “no” to a promotion with love (and development paths!)
✅ Alternative success paths for top performers who don’t want to manage
✅ What to do when it’s already gone wrong (yes, you can undo it—gracefully!)

This episode is a must-listen for CEOs, HR leaders, and small business managers looking to protect their culture, retain top talent, and grow the right people into the right roles.

🎯 Whether you’ve made this mistake before or want to avoid it entirely, this episode will give you the clarity and strategy you need to fix it—before it breaks your team.

If you're looking to get help with your culture, or to help out an entire group, reach out to Josh and Chrissy today! We would love to see how we can help you, your business, or your event. Contact us!


ClarityHR is your fractional HR team, giving you real people, real support, and real solutions. Whether it’s compliance headaches, hiring struggles, or just needing someone to take the people stuff off your plate — we’ve got your back. So if you’re ready to stop using duct-tape and hope as your HR strategy and finally get some peace of mind, head over to ClarityHR.com



If you're looking to start your own podcast or maybe you just want to add the next level of professionalism to your podcast and brand, you should be working with the producers behind The Business Fix at Pedal Stomper Productions. Click the link to learn more about how you can get your podcast to the next level. https://www.pedalstomperproductions.com

🎙 Ready to Fix What’s Holding Your Business Back?
The Business Fix podcast delivers real-world strategies to grow your business, lead your team, and reclaim your time. New episodes drop weekly—packed with insights for business owners and managers who want to do better.

🔗 Connect with Chrissy and Josh at https://www.businessfixpodcast.com/ for more tools, support, and clarity.

Enjoy the episode? Leave us a review, share it with your leadership team, and let us know your biggest takeaway in the comments!

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