Intervention On Call is an online collective of interventionists offering affordable hourly sessions for families suffering from addiction. All IOC providers are in independent practice and offer full "in person" intervention services.

FREE FAMILY SUPPORT MEETINGS are offered nightly

MONDAY-THURSDAY 8 PM EASTERN

SUNDAY 8 PM PACIFIC

Recorded live during one of our FREE Family Support Meetings on Zoom, where families receive guidance, encouragement, and practical tools for navigating a loved one’s addiction.

Join us live by registering at InterventionOnCall.com (https://interventiononcall.com).

Some people don’t just relapse — they live in a cycle. Drink, detox, swear it’s different this time… then end up right back where they started. For Colleen Quinn, that cycle lasted years. She tried getting sober, she tried changing locations, she even watched her own father recover while she couldn’t break free.

In this episode, Colleen tells the truth about chronic relapsing — what it feels like to lose control over and over again, to plan your next detox before you even pick up, and why nothing ever stuck until she reached Burning Tree Programs. Colleen explains what finally clicked, what progress-based treatment actually looks like, and how her stay at Burning Tree helped her surrender, rebuild, and stay sober for good.

We also answer key questions for families struggling to understand relapse and recovery, including:

• Why relapse is more about identity than alcohol

• What has to change before sobriety can last

• What real surrender looks like

• How structure and long-term accountability change outcomes

If your loved one keeps relapsing, this story is proof that the cycle can be broken — but not with another 28 days and another promise. Something deeper has to shift. 📌

Sponsored by Burning Tree Programs A true progress-based treatment program for the reluctant-to-recover. 👉 https://www.burningtree.com/?utm_camp...

Join our free nightly family support groups at Intervention On Call. https://interventiononcall.com/live-f... You don’t have to figure this out alone.

JASON CHANE is the owner of Augustine Recovery located in St. Augustine, Florida. https://www.augustinerecovery.com/

Augustine Recovery- (904)217-0480

Intervention On Call is an online collective of interventionists offering affordable hourly sessions for families suffering from addiction. All IOC providers are in independent practice and offer full "in person" intervention services.

FREE FAMILY SUPPORT MEETINGS are offered nightly

MONDAY-THURSDAY 8 PM EASTERN

SUNDAY 8 PM PACIFIC

Recorded live during one of our FREE Family Support Meetings on Zoom, where families receive guidance, encouragement, and practical tools for navigating a loved one’s addiction.

Join us live by registering at InterventionOnCall.com (https://interventiononcall.com).

Intervention On Call is an online collective of interventionists offering affordable hourly sessions for families suffering from addiction. All IOC providers are in independent practice and offer full "in person" intervention services.

FREE FAMILY SUPPORT MEETINGS are offered nightly

MONDAY-THURSDAY 8 PM EASTERN

SUNDAY 8 PM PACIFIC

Recorded live during one of our FREE Family Support Meetings on Zoom, where families receive guidance, encouragement, and practical tools for navigating a loved one’s addiction.

Join us live by registering at InterventionOnCall.com (https://interventiononcall.com).

Intervention On Call is an online collective of interventionists offering affordable hourly sessions for families suffering from addiction. All IOC providers are in independent practice and offer full "in person" intervention services.

FREE FAMILY SUPPORT MEETINGS are offered nightly

MONDAY-THURSDAY 8 PM EASTERN

SUNDAY 8 PM PACIFIC

Recorded live during one of our FREE Family Support Meetings on Zoom, where families receive guidance, encouragement, and practical tools for navigating a loved one’s addiction.

Join us live by registering at InterventionOnCall.com (https://interventiononcall.com).

Most families hear “I’m sorry” a hundred times, but those words alone don’t rebuild trust.

In recovery, trust isn’t repaired through apologies — it’s rebuilt through character, integrity, and consistent action.

In this episode, I sit down with Josh Dikis of Impact Recovery Center in Birmingham, Alabama. Josh breaks down what real amends look like — not guilt-driven checklists, but honest reconnection, accountability, and changed behavior. We talk about why amends aren’t a moment but a process, and why families don’t trust recovery until they see long-term change, integrity, and follow-through. Josh shares some of the most powerful amends he’s made, how he was taught to make them right, and what it means to rebuild trust piece by piece.

If you’ve ever wondered why “I’m sorry” isn’t enough — or what has to come after — this conversation breaks it down.

Learn more about Impact Recovery Center and their programs: https://impactrecoverycenter.net/our-...

Brook McKenzie, LCDC & CEO of Burning Tree Programs. Burning Tree is the nation's only long-term treatment program dedicated exclusively for chronic relapse. Brook is the author of "You're Waiting On You", a go to resource for families struggling with addiction. You can order your copy here:

https://amzn.to/3J3uD7e

Intervention On Call is an online collective of interventionists offering affordable hourly sessions for families suffering from addiction. All IOC providers are in independent practice and offer full "in person" intervention services.

FREE FAMILY SUPPORT MEETINGS are offered nightly

MONDAY-THURSDAY 8 PM EASTERN

SUNDAY 8 PM PACIFIC

Recorded live during one of our FREE Family Support Meetings on Zoom, where families receive guidance, encouragement, and practical tools for navigating a loved one’s addiction.

Join us live by registering at InterventionOnCall.com (https://interventiononcall.com).

Talking to an addicted loved one is one of the hardest things a family will ever do. The tone, the wording, the timing — all of it matters.

In this episode, Sam Davis and Matt Brown break down how communication can either calm the situation or pour gasoline on it.

We get into:

• Why your words to yourself matter just as much as the words you say to them

• How families accidentally make things worse without realizing it

• How to talk to an addicted loved one without arguing, rescuing, or chasing

• What communication looks like when you’re clear, calm, and firm

• Why shifting your language shifts the whole dynamic

• The origin of our family support groups and why they’ve become the most valuable space online for families in crisis

This episode is sponsored by Intervention On Call, the largest family-support platform in the intervention space.

Join our free family support groups: https://www.interventiononcall.com/fa...

These meetings run five nights per week. Families are learning, asking questions, getting clarity, and finally understanding how to respond without making things worse. If you’re dealing with chaos at home, this will give you real direction.