In a time when companies talk about culture but struggle to live it, one truth stands out: culture doesn’t happen by accident … it happens by design.

Father and daughter James and Krista White have spent their careers on opposite ends of the leadership spectrum - James in the boardrooms of Fortune 500 companies, Krista in the world of purpose-driven strategy and social impact. Together, they’ve written Culture by Design, a blueprint for building organisations that are high-performing, human and intentional.

We talk about leading across generations, the role of empathy as a true leadership skill, and how to close the gap between what companies say they value and what people actually experience every day. Their story is a powerful reminder that great culture isn’t inherited … it’s created, moment by moment, choice by choice, by leaders who dare to design it.

The Unlock Moment is hosted by Dr Gary Crotaz, PhD — executive coach, speaker and award-winning author. Downloaded in over 120 countries. Sign up to The Unlock Moment newsletter at https://tinyurl.com/ywhdaazp Find out more at https://garycrotaz.com and https://theunlockmoment.com Also discover his other podcasts, The Box of Keys and Unlock Your Leadership. Follow, subscribe and leave a review wherever you get your podcasts — and connect with Dr Gary on LinkedIn for more leadership insights. Part of The Unlock Moment podcast family.

In a world that celebrates networking, collecting contacts and trading favours, we often overlook a more meaningful truth: real connection isn’t built through transactions … it’s built through generosity, trust and shared purpose.

David Homan understands this deeply. A classical composer, CEO and author of Orchestrating Connection, he is known as a “connector of connectors”, bringing remarkable people together in ways that create genuine impact.

We talk about the experience of feeling like an outsider, the courage it takes to show up with generosity when you’re not sure anything will come back, and how to build relationships that are rooted in resonance, not reciprocity. David’s story is a powerful reminder that belonging isn’t found by trying to fit in … it’s created by choosing to show up as yourself, and inviting others to do the same.

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The Unlock Moment podcast is brought to you by Dr Gary Crotaz, PhD. Downloaded in over 120 countries. Sign up to The Unlock Moment newsletter at https://tinyurl.com/ywhdaazp Find out more at https://garycrotaz.com and https://theunlockmoment.com

We all carry an inner fear of failure ... of getting it wrong, falling short, or not becoming who we thought we should be. But what if the moments you label as “failure” are actually the turning points that reveal who you truly are?

In this Box of Keys episode, I explore the quiet power of failure - not as the opposite of success, but as the path that shapes it. I share the story of Retail Trust CEO Chris Brook-Carter, who experienced a career-shaking setback that ultimately transformed his leadership. And I reflect on my own moment of feeling like I’d failed when I stepped away from medicine … only to discover, years later, that leaving was the most important Unlock Moment of my life.

Failure doesn’t diminish you. It redirects you. It teaches you who you are, where you thrive, and what matters most.

If you’ve been holding on to a moment you wish had gone differently, this key is for you ... because the part of your story you’re most reluctant to revisit might just be the chapter that changed everything.

The Unlock Moment is hosted by Dr Gary Crotaz, PhD — executive coach, speaker and award-winning author. Downloaded in over 120 countries. Sign up to The Unlock Moment newsletter at https://tinyurl.com/ywhdaazp Find out more at https://garycrotaz.com and https://theunlockmoment.com Also discover his other podcasts, The Box of Keys and Unlock Your Leadership. Follow, subscribe and leave a review wherever you get your podcasts — and connect with Dr Gary on LinkedIn for more leadership insights. Part of The Unlock Moment podcast family.