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Transforming Tension: Strategies for Effective Communication in Leadership

Transforming Tension: Strategies for Effective Communication in Leadership

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The discount code SAFESPACE20 gives 20% off all 12-month access on Pastest’s post-graduate exam platforms If you like the episode please follow on Instagram @safespace.hcp and TikTok @safespacer0 for more content and share. Extended guided meditations are coming soon on my Substack and website www.saferspace.info In this episode, Mariam interviews Chris Turner on the nature of disagreement and the importance of how we respond to it. Chris shares insights on the three primary responses people have when faced with conflict: the desire to win, the tendency to accommodate or avoid, and the choice to listen with curiosity. KEY TAKEAWAYS When faced with disagreement, individuals have three primary responses: fighting to win, accommodating or avoiding the conflict, or engaging with curiosity to understand the other person's perspective. The latter is essential for making informed decisions. Winning a debate or conversation often leads to domination rather than collaboration. True success lies in understanding and integrating diverse viewpoints rather than simply overpowering others. In clinical and professional settings, the lack of psychological safety can prevent individuals from sharing valuable insights. This can hinder decision-making and problem-solving processes. BEST MOMENTS "When we disagree with each other, we're always going to disagree. It doesn't matter what we're talking about." "Winning doesn't mean that we've done the right thing. Winning means that we've dominated somebody." "When you get into that adversarial kind of I want to win this debate kind of mode, you might be winning the debate, but you're not winning their hearts." HOST BIO Mariam is a GP trainee in Wales passionate about improving our healthcare colleagues' wellbeing. She has experience on the Schwartz Round Steering group and as a facilitator for her health board, and she created and led the Balint Group Programme for Foundation Doctors in her hospital. These are regular spaces for healthcare professionals to speak about real issues that affect their well-being amongst colleagues to improve mutual support and camaraderie in the workplace. She also holds qualifications in Life Coaching and healthcare leadership and management. Whatever your reason for joining us on this podcast, we are glad you have taken the time. Dr Melany McKenna is a Clinical Psychologist, Cognitive Analytic Therapy practitioner, and Executive Coach. With a specialist interest in staff wellbeing, and supporting NHS professionals, Dr McKenna offers psychologically informed reflections, prompting us to consider staff wellbeing from a systemic perspective. If you are having stressful days at work, leaving you feeling demotivated, and depleted, I'm hoping I can help here. PODCAST DESCRIPTION SafeSpace is a new grounding and respite podcast aimed at Healthcare Professionals focused on staff wellbeing in the healthcare work environment, a grossly overlooked issue and yet, the cornerstone of the healthcare system which is why it is crumbling. There are 3 components to the podcast: - Candid interviews with healthcare leaders, and a wide variety of passionate healthcare professionals about their own experiences and struggles with their well-being as they have progressed through their careers - Reflective discussions with a clinical psychologist, my co-host, regarding key topics that have arisen such as coping with bullying, depression, burnout, grief, menopause, etc - Guided meditations specific to the healthcare worker getting ready for the day ahead, pausing during, winding down, and accepting following the working day. This podcast is not a panacea or substitute for a formal management plan, but a motivating, and catharsis tool to help during a stressful day. This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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