Épisodes

  • Rise of the AI Agent: How ChatGPT Is Evolving from Assistant to Operator

    Rise of the AI Agent: How ChatGPT Is Evolving from Assistant to Operator
    Oct 31 2025
    In this episode, Michael Pierce explored the shift from chatbots to autonomous AI agents' impact on small businesses. The discussed AI agents can perceive data, make reasoned decisions and act autonomously, unlike chatbots which only generate human-like text in response to prompts. These AI agents can handle customer service, inventory management, and other tasks. The advantages of integrating AI agents into businesses were highlighted, indicating a positive impact on productivity, customer satisfaction, and cost efficiency. Practical steps on how businesses can implement AI agents, including auditing of tasks, building human-AI hybrid workflows, and training staff were given. Additionally, the technology behind AI, such as ChatGPT Alpha, APIs, and automation tools, was also discussed. Michael concluded with a call-to-action for businesses to start identifying tasks AI agents can take on and witnessing the transformative power of AI when implemented. This episode of Voice First AI explores the exciting potential of AI agents in the business world.
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    14 min
  • Unlocking ChatGPT Alpha: The Next-Gen AI That Changes the Game

    Unlocking ChatGPT Alpha: The Next-Gen AI That Changes the Game
    Oct 27 2025
    The podcast discusses ChatGPT Alpha, an experimental version of the AI model line that comes with advanced capabilities, such as deep context memory and the ability to launch data-fetching tools. It suggests that deploying this innovative technology allows businesses to operate on a level of efficiency and scale that replaces many tasks once needing a human touch. It also highlights that adopting this technology ahead of your competitors could provide a significant market advantage. It then provides a step-by-step plan on how to prepare your business workflows for integration with ChatGPT Alpha. Lastly, it acknowledges potential limitations of the technology, including its experimental nature, implementation costs, and safety and ethic concerns. Despite this, it stresses the importance of early adoption in gaining a competitive advantage.
    • OpenAI tests ChatGPT Agent upgrades powered by new models
    • New ChatGPT o3-alpha model hints at coding upgrade
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    • How To Use ChatGPT Alpha - UMA Technology
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    11 min
  • The AI Receptionist Revolution: How Smart Businesses Handle Every Call, Every Lead, Every Time

    The AI Receptionist Revolution: How Smart Businesses Handle Every Call, Every Lead, Every Time
    Oct 17 2025
    In this episode of the podcast Voice First AI, host Michael introduces Aiva, an AI receptionist designed to efficiently handle incoming calls and disruptions, thereby freeing up time and resources for business owners. Aiva utilizes the Aiva Answering Protocol powered by ChatGPT, an AI that understands the context of conversations and intelligently writes follow-ups. Several success stories illustrate the potential of this technology to eliminate missed opportunities, from scheduling appointments to answering queries after business hours, drastically enhancing customer satisfaction and business efficiency. Michael goes on to discuss the integration of AI receptionist with ChatGPT, emphasizing the massive potential of AI in transforming everyday tasks into opportunities for business growth and efficiency. He concludes by urging listeners to adopt AI systems in their businesses in order to achieve enhanced customer interactions and overall productivity.
    • 🧠 The AIVA Protocol Suite
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    12 min
  • ChatGPT for Business: The AI Upgrade Every Company Needs

    ChatGPT for Business: The AI Upgrade Every Company Needs
    Oct 11 2025
    In this episode of the Voice First AI podcast hosted by Michael Pierce, listeners learn about how ChatGPT -- an AI for automating mundane tasks – is revolutionizing business operations. Michael discusses real-world examples of ChatGPT’s impact, demonstrating how it can improve efficiency, provide consistency, and facilitate business scalability. Specific use cases include automating customer service functions, drafting emails, capturing leads, and developing marketing workflows. Michael also explores tactics for optimizing ChatGPT use in daily workflows, and addresses its potential in increasing business’ ROI by saving employees’ time that can be channeled into strategic activities. The podcast ultimately argues that the combination of AI automation with the human touch can revolutionize business functions, freeing time for strategic, creative pursuits.
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    14 min
  • An Agentic AI System that Answers, Revives, and Retains Customers Automatically.

    An Agentic AI System that Answers, Revives, and Retains Customers Automatically.
    Oct 5 2025
    In this episode of Voice First AI, the host, Michael, takes listeners on a deep dive into Ava's 90-Day Business Transformation Plan. The plan, designed to automate and elevate businesses, is broken down into three phases: Stop the Bleeding, Multiply Sales, and Build Long-Term Trust. It aims to automate everyday tasks using agentic voice AI, reducing administrative costs, and improving efficiency. Through the use of AI protocols, Ava seeks to ensure no lead is missed, rekindle interest in old leads, and intelligently gauge new ones. The AI allows for disparate aspects such as handling inbound calls, following up on leads, and even nurturing relationships with customers. By the end of this 90-day plan, businesses can expect to have an agentic system that not only captures and converts potential customers but also retains them. Three special offers including Phase 1 Launch, Full 90-Day System, and the Enterprise Custom package are available as per different business needs. The goal is to provide service-based businesses with a cost-effective tool that allows for scalable efficiency and business growth.
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    14 min
  • Automate the Ordinary, Pursue the Extraordinary

    Automate the Ordinary, Pursue the Extraordinary
    Sep 29 2025
    The episode of "Voice First AI" podcast covers the importance of automation in saving time and increasing productivity in businesses. The host discusses the potential of voice technology to automate routine administrative tasks, which can free up business owners to focus on growth and innovation. The host shares his personal story of using Ava Protocols, a voice technology tool, to manage client communications and schedule meetings, thereby reducing burnout and reclaiming time for creative thinking. The tool's ability to categorize calls and trigger workflows based on the conversation's context is also discussed. A significant portion of the episode is dedicated to highlighting the transformative power of conversation as a new operating system for businesses. The host concludes the episode by encouraging listeners to check out their free training to optimize AI implementation in their businesses.
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    14 min
  • Business as a Path to Service: From Transaction to Transformation

    Business as a Path to Service: From Transaction to Transformation
    Sep 27 2025
    In Michael's episode of Voice First AI, the focus is on transforming business from transactional to transformational approaches. The episode starts with the idea of viewing business as an act of service, shifting from just selling to solving client's problems, emphasizing the importance of enhancing community and well-being. Next, the concept of shifting from hustle to flow is discussed, with suggestions on how to attract clients who align with your value, grounded by clearly defined purpose. The podcast then moves on to talking about spiritual sales, a soul-centered model of selling that focuses on genuine transformation, reflecting true value in pricing, and redefining success. Combining technology with human aspects, the podcast explores using AI to amplify human connections, creating efficiency without losing the personal touch. Lastly, the show encourages listeners to think about their legacies, transforming daily chores into inspiring acts of kindness, and how this impact and influence could outlast them. The podcast suggests combining all these factors to create a service-oriented, purpose-led, and legacy-driven business.
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    11 min
  • How I Taught a Robot to Pay My Rent (And Other Lucrative AI Hustles)

    How I Taught a Robot to Pay My Rent (And Other Lucrative AI Hustles)
    Sep 15 2025
    The first episode of the Voice First AI podcast explores the fascinating intersection of artificial intelligence (AI) and cryptocurrency. It uncovers AI's journey in finance, highlighting its early use in trading algorithms in the 70s and 80s and its more recent adoption in the volatile crypto market. The podcast looks at how AI, particularly deep learning, can analyze data beyond human capabilities for better market predictions. A review of current tools like Google's DeepMind and IBM's Watson offers a glimpse of how these resources are shaping crypto trading. The host also speculates about future tools likely to leverage advancements like quantum computing. The episode additionally discusses AI's role in risk management and provides examples of its real-world applications, such as fraud detection and market analysis. The podcast urges caution in investing, warning against over-reliance on AI due to its fallibility during market anomalies. Further, it emphasizes the importance of choosing credible AI tools, maintaining a healthy skepticism, and making informed decisions.
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    16 min