Épisodes

  • When In Doubt, AI and AI in White-Collar Workforces (Ft. Yiannis Antoniou)
    Jul 1 2025

    Seize the Future: Take Control Before AI Takes Control of You

    The AI shift is happening. And it’s only getting faster.

    Opportunities are expanding for those ready to lead and innovate. The pace is fast, and those who move decisively will shape what’s next.

    Episode 56 of the WIDR Podcast delivers the direction and clarity needed to thrive in an AI-powered economy.

    Yiannis Antoniou, CTO at Lydatum, a Data and AI consultancy based in NYC, joins Art Pugach and Mairead O’Donovan to explore how forward-thinking professionals are adapting quickly and intelligently:

    • Engineers are evolving their skill sets to guide the AI they helped build

    • Creatives are embracing new tools to redefine storytelling, design, and impact

    • Data leaders are turning governance into a strategic weapon for speed, trust, and market edge

    • Reimagining with AI, enabled by Data – that’s the name of the game.

    Reacting is too late. The work to prepare starts now.

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    25 min
  • Episode 55 - When In Doubt, the Future of CRM
    Jun 25 2025

    AI is reshaping how businesses connect with customers—and CRM is leading the charge. This week on When In Doubt, Reboot, Art Pugach and Mairead O'Donovan chat with Christopher Smith of Empellor CRM about the future of CRM in an AI-driven world. From automation to analytics, discover what’s next and why it’s "a very exciting time right now for CRM and its future.”.

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    32 min
  • When In Doubt, Human Resorces Digitalization (Ft. Adam Kovacs)
    May 12 2025

    Tune in to the latest episode of When in Doubt, Reboot with Mairead O'Donovan and Art Pugach, brought to you by Queue Associates. This time, they’re chatting with Adam Kovacs from Hubdrive about how HR is going digital—and what that means for teams making the switch from Dynamics GP to Dynamics 365. You’ll hear how Hubdrive’s all-in-one HR solution uses the cloud and Microsoft Copilot to make HR smoother, smarter, and more connected.

    The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.

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    24 min
  • When In Doubt, Business & Tech in the Caribbean (Ft. James)
    Mar 6 2025

    In this episode of When In Doubt, Reboot, we take you deep into the Bermuda Triangle— not for myths and disappearances, but for a real business discussion with James Davis, Director of Queue Associates' LATAM and Caribbean office. We explore the unique positioning of Bermuda as a bridge between North America, Europe, and Latin America, how cultural nuances shape business operations, and why patience is key when working in the Caribbean market. From insurance giants to ERP transformations, James shares insights into the region’s growth, opportunities, and ' role businesses.


    The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.

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    36 min
  • When In Doubt, Women in STEM: Leadership and Change (Ft. Emily)
    Feb 6 2025

    In episode 52, we are joined by Emily Carlson, host of the Powered by Authenticity podcast and co-author of the bestselling book Evolution of Leadership in STEM: Women Catalyzing Change. Emily shares insights into career development, the importance of mentorship, and how her book aims to inspire and empower the next generation of female leaders.

    Tune in for an inspiring discussion on leadership, innovation, and the future of women in STEM.

    The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.

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    27 min
  • When In Doubt, Discover Copilot in New York.
    Jan 23 2025

    In episode 51, We recap the recent Microsoft Copilot event held in New York, where Queue Associates had the privilege of presenting to a live audience of 50+ attendees. The event featured interactive demos of Microsoft Dynamics 365 Business Central and Microsoft 365 Copilot, showcasing how AI can drive innovation, efficiency, and productivity in business processes. From licensing insights to practical applications, the hosts cover the highlights, key takeaways, and vibrant discussions that emerged during the event.

    Hear how Queue Associates continues to lead the way in empowering businesses with cutting-edge AI solutions!


    The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.

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    16 min
  • Celebrating 50 Episodes: The Evolution of Tech & AI on When in Doubt Reboot
    Jan 9 2025

    In our milestone 50th episode, co-hosts Art Pugach and Mairead O'Donovan reflect on a year of thought-provoking discussions, tech insights, and AI advancements, from the importance of testing updates and cybersecurity to the rise of AI tools like Copilot.

    This episode highlights key lessons from 2024 and exciting predictions for 2025. Tune in for insights on tech trends, AI in business, and the evolving role of IT in a rapidly digitising world.

    The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.

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    37 min
  • When In Doubt, Secure AI Integration with Copilot (Ft. Peter)
    Dec 19 2024

    In episode 49 of When in Doubt reboot, we explore how to securely integrate Microsoft Copilot into your organisation.

    Our guest, Peter Graham, discusses essential practices like multi-factor authentication, conditional access, and data governance using tools like Microsoft Purview.

    Learn how Copilot enhances productivity while safeguarding sensitive data.

    The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.

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    37 min