Épisodes

  • Autolane's Fix For Autonomous Cars and Retail - Where We Buy #359
    Dec 5 2025

    Ben Seidl, Co-Founder & CEO of Autolane, joins James Cook to discuss how Autolane is addressing the "last 50 feet" challenge for autonomous vehicles in retail environments. Seidl explains how Autolane's platform gives retailers and shopping center owners control over the final approach and parking of driverless cars, aiming to eliminate traffic jams and improve customer experience.

    He shares insights on the company's collaboration with Simon Property Group, the logistics of deploying their technology at locations such as Stanford Shopping Center and Barton Creek Square, and the broader implications for delivery, curbside pickup, and the future of retail.

    The conversation also covers the evolving landscape of autonomous vehicle regulation, the role of major automakers and tech companies, and Seidl's vision for a new era of "autonomous commerce."

    James Cook is the Director of Retail Research in the Americas for JLL.

    Subscribe: Apple Podcasts | Spotify
    Listen: WhereWeBuy.show

    Email: jamesd.cook@jll.com

    YouTube: http://everythingweknow.show/

    Read more retail research here: http://www.us.jll.com/retail

    Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.

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    52 min
  • Building the Primark Brand in America - Where We Buy #358
    Nov 20 2025

    Rene Federico is US Head of Marketing at Primark, the global fashion retailer known for its affordable, stylish offerings. Federico discusses Primark's growth in the US, including its expansion plans and the unique in-store experience that sets the brand apart. She shares insights on adapting Primark's messaging for American consumers, the importance of brick-and-mortar retail, and the company's first US brand campaign. Federico also covers strategies for building brand awareness, the role of social media and influencer marketing, and what shoppers can expect when visiting a Primark store.

    James Cook is the Director of Retail Research in the Americas for JLL.

    Subscribe: Apple Podcasts | Spotify
    Listen: WhereWeBuy.show

    Email: jamesd.cook@jll.com

    YouTube: http://everythingweknow.show/

    Read more retail research here: http://www.us.jll.com/retail

    Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.

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    32 min
  • Primaris REIT's $3.3 Billion Mall Buying Spree with CEO Alex Avery - Where We Buy #357
    Nov 14 2025

    Alex Avery is CEO of Primaris, the only Canadian REIT focused exclusively on enclosed shopping centers. Alex discusses Primaris REIT's growth strategy, recent acquisitions, and the unique dynamics of the Canadian mall market. He explains the company's approach to capital allocation, the importance of scale in mall ownership, and how Primaris REIT is navigating the evolving retail landscape. Avery also covers the impact of department store closures, the role of entertainment and technology in shopping centers, and what makes for a dominant mall in Canada.

    James Cook is the Director of Retail Research in the Americas for JLL.

    Subscribe: Apple Podcasts | Spotify
    Listen: WhereWeBuy.show

    Email: jamesd.cook@jll.com

    Watch video podcasts and retail research tours here: http://everythingweknow.show/

    Read more retail research here: http://www.us.jll.com/retail

    Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.

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    36 min
  • Second Horizon's Community-Driven Approach to Revitalizing Malls - Where We Buy #356
    Nov 7 2025

    Howard Levine and Camilo Varela are Managing Partners and Co-Founders of Second Horizon Capital, a company focused on revitalizing underinvested retail properties into vibrant community destinations. They discuss their approach to impact investment, the origins of Second Horizon Capital, and their growing portfolio of malls and lifestyle centers across the United States, including Chicago Ridge Mall and Stony Point Fashion Park. They share insights on community engagement, sustainability initiatives, and the challenges and rewards of transforming retail centers. The conversation also covers their investment philosophy, the importance of local partnerships, and the future of retail real estate.

    James Cook is the Director of Retail Research in the Americas for JLL.

    Subscribe: Apple Podcasts | Spotify
    Listen: WhereWeBuy.show

    Email: jamesd.cook@jll.com

    YouTube: http://everythingweknow.show/

    Read more retail research here: http://www.us.jll.com/retail

    Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.

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    35 min
  • The Magic of Adaptive Reuse with Hendricks Commercial CEO Rob Gerbitz - Where We Buy #355
    Oct 31 2025

    Rob Gerbitz is President and CEO at Hendricks Commercial Properties, LLC, a company known for transforming historic sites into vibrant destinations. Gerbitz shares the story behind Hendricks Commercial Properties' growth, the company's approach to adaptive reuse, and the vision that drives projects like the Ironworks Campus in Beloit, Wisconsin, the Bottleworks District in Indianapolis, and the BoDo District in Boise. He discusses the legacy of founders Diane and Ken Hendricks, the importance of community collaboration, and the challenges and rewards of redeveloping iconic properties.

    James Cook is the Director of Retail Research in the Americas for JLL.

    Subscribe: Apple Podcasts | Spotify
    Listen: WhereWeBuy.show

    Email: jamesd.cook@jll.com

    YouTube: http://everythingweknow.show/

    Read more retail research here: http://www.us.jll.com/retail

    Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.

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    51 min
  • Reshaping Theaters in Retail Environments - Where We Buy #354
    Oct 17 2025

    Chuck Stilley, Eva Mui, and Mark McDonald are the team behind The Cinema Bridge, a consulting group with decades of experience in the movie theater industry, including leadership roles at AMC Theatres. They discuss the evolving landscape of cinema in the wake of the pandemic, the challenges and opportunities facing theater operators, and the impact of changing consumer habits. The conversation covers box office recovery, the rise of premium formats and alternative content, and how theaters are adapting within shopping centers.

    James Cook is the Director of Retail Research in the Americas for JLL.

    Subscribe: Apple Podcasts | Spotify
    Listen: WhereWeBuy.show

    Email: jamesd.cook@jll.com

    YouTube: http://everythingweknow.show/

    Read more retail research here: http://www.us.jll.com/retail

    Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.

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    39 min
  • Decoding India's Retail Landscape - Where We Buy #353
    Oct 9 2025

    James chats with Prateek Misra, head of Luxury and Food & Beverage for India at JLL. They discuss the complexities and opportunities for international retailers entering the Indian market, which is home to over 1.4 billion people with a significant portion under 35 years old. Prateek highlights the importance of local partnerships and understanding diverse consumer preferences across India's regions. They explore successful strategies, such as market research, establishing Global Capability Centers (GCCs), and adapting product offerings. Examples include McDonald's localized vegetarian burgers and Uniqlo's culturally adapted clothing. Prateek also emphasizes the growing spaces for e-commerce, QSR, fast fashion, and experiential retail, offering insights into the best practices and potential pitfalls for foreign brands looking to succeed in India.

    James Cook is the Director of Retail Research in the Americas for JLL.

    Subscribe: Apple Podcasts | Spotify
    Listen: WhereWeBuy.show

    Email: jamesd.cook@jll.com

    YouTube: http://everythingweknow.show/

    Read more retail research here: http://www.us.jll.com/retail

    Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.

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    35 min
  • Exploring the Med Spa Boom with Ryan Rao of VIO Med Spa - Where We Buy #352
    Sep 19 2025

    Ryan Rao is Chief Development Officer at VIO Med Spa, an expanding chain in the medical aesthetics industry. Rao discusses the company's nationwide growth, the factors driving consumer demand for med spa services, and VIO's unique approach to site selection and real estate. He explains how VIO Med Spa differentiates itself through its retail-focused locations, spa-like environment, and comprehensive service offerings, including injectables, skin rejuvenation, and wellness treatments. Rao also covers the importance of franchisee selection, the impact of private equity investment from Freeman Spogli, and the company's strategies for building brand consistency and operational excellence across its growing network.

    James Cook is the Director of Retail Research in the Americas for JLL.

    Subscribe: Apple Podcasts | Spotify
    Listen: WhereWeBuy.show

    Email: jamesd.cook@jll.com

    YouTube: http://everythingweknow.show/

    Read more retail research here: http://www.us.jll.com/retail

    Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.

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    30 min