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Why Empathy is a Business Strategy: Monica Mockus on Human-Centered Creativity in Healthcare

Why Empathy is a Business Strategy: Monica Mockus on Human-Centered Creativity in Healthcare

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In this episode of The Riveo Impact Lab, Elin and Emily sit down with Monica Mockus, founder, CEO, and Executive Creative Director of mock5 design, a creative agency specializing in healthcare and wellness. With more than 20 years of experience as a designer and art director, Monica brings a unique perspective on building a purpose-driven business rooted in empathy, compassion, and a human-centered approach.

Monica shares her journey of launching and leading mock5, the lessons she’s learned in fostering creativity while running a company, and how design can create meaningful impact in industries that touch people’s lives most directly. The conversation dives into sustainability, leadership, and the balance of creativity with business strategy—offering valuable insights for entrepreneurs, creatives, and leaders alike.

Tune in to hear Monica’s inspiring story, and discover how purpose-driven design can transform not just brands, but communities.


The Riveo Impact Lab is produced for you by Riveo Creative. For more Riveo Impact Lab content, including the video versions of all our episodes, please visit https://riveocreative.com/riveo-impact-lab/.

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