Welcome back to The ProfitRx! After a brief hiatus, host Josh Fertel dives straight into the overlooked world of financial literacy in private medical practices. This episode pulls back the curtain on why so many practice owners struggle with their finances, and what makes the current EHR (Electronic Health Record) landscape so frustrating for getting clear answers. Josh shares candid, behind-the-scenes insights about the challenges of deciphering data, collecting patient payments, and why the basics of cash flow management are so critical (and often neglected).

You’ll hear about real-life stories from practices wrestling with outdated systems, the surprising pitfalls of even the priciest EHR solutions, and Josh’s mission to redesign how financial data should be presented and used in everyday practice operations. Plus, the conversation highlights how the right tools and the right partners can transform not just the bottom line, but the overall workplace environment and patient experience. If you’re ready to rethink what financial literacy looks like for medical practices and discover practical ways to improve, this is the episode you don’t want to miss!

00:00 Revolutionizing EHRs for Better Efficiency

04:52 EHR and Payment System Mismatch

08:29 Integrative, Proactive EHR Solutions

11:11 Focus on Cash Flow Analysis

14:30 Improving Payment Collection Process

19:24 Happy Workplace, Happy Customers

21:55 Collaborative Problem-Solving with Clients

26:14 "Face-to-Face Communication Preferred"

28:57 "Prioritize Cash Flow & Receivables"

The ProfitRx - Podcast Website - https://theprofitrxshow.com/

Josh Fertel's LinkedIn - https://www.linkedin.com/in/josh-fertel-439815b4/

J3RCM Website - https://www.j3rcm.com/

TopHealth Media - https://tophealth.care/