John talks with Ashley Herd—founder of Manager Method—about why top performers often struggle when promoted into management and what organizations can do differently. Using real-world examples, Ashley breaks down how clear expectations, practical feedback, and better one-on-one conversations can transform team performance. She also shares her "career quilt" approach and a simple framework managers can use to make better decisions. If you want to build confident, effective leaders without burning people out, this conversation delivers the tools and long-tail strategies you need.

Today we discussed:

00:00 Introduction
00:33 Meet Ashley Herd
01:07 Accidental Managers Problem
02:52 The Manager Method
04:38 Training Gap Reality
05:50 Setting Clear Expectations
09:05 Career Quilt Concept
10:43 One-on-One Best Practices
13:08 Pause, Consider, Act
15:40 Coaching vs. Managing
16:53 Simple Management Tips
18:28 HR Perception Myths
19:57 Resources & Templates

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