Most personal training clients don’t quit because of workouts.
They quit because of loyalty, leadership, and how they feel in the relationship.

Welcome to Smittyville: The Smartest Small Town in Fitness.

In Episode 1, Fitness World CEO and former personal trainer Chris Smith breaks down the real reason clients quit personal training and what great trainers do differently to build loyalty that lasts.

This episode opens in Town Hall, where Chris and fitness business journalist Krissy Vann unpack why retention has less to do with programming and more to do with trust, consistency, and leadership both inside and outside the gym.

From there, we head into Trainer Circuit, a one-to-one mentorship moment where Chris answers a real trainer question, drawing on decades of experience growing teams, coaching trainers, and leading at the highest level of the fitness industry.

We close with a Smithism. A hard-earned nugget of wisdom Chris has collected along the way.

If you’re a personal trainer, coach, or fitness leader who wants to:

• Keep clients longer
• Build real loyalty
• Grow beyond the gym floor
• Learn from someone who has actually done the job

You’re in the right town.

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Listen on all major podcast platforms and follow Smittyville here:
👉 https://linktr.ee/smittyville