Why customer service and your customer journey is part of your marketing.
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Why customer service and your customer journey is part of your marketing.
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How your customers experience your business should be as big a part of your marketing strategy as designing a poster or posting on social media, so planning and understanding your customer journey is essential. During that journey, solid customer service has to play a role, and we talk about that on today's podcast!
As ever, any questions from the podcast let us know by emailing letschat@twothirdsdifferent.com
To hear more from Chris & Sam, follow the business pages below:
Facebook - https://www.facebook.com/TwoThirdsDifferent Instagram - https://www.instagram.com/TwoThirdsDifferent/ LinkedIn - https://www.linkedin.com/company/twothirdsdifferent Sam's LinkedIn - https://www.linkedin.com/in/samhoward-digitalmarketer/ Chris' LinkedIn - https://www.linkedin.com/in/chris-dillon-ttd/ YouTube - https://www.youtube.com/channel/UCWstvN0FbaqJIUlL4mZtjxA Website - https://www.twothirdsdifferent.com/
We hope you enjoy!
The Marketing Hour with Chris & Sam, weekly, Fridays at 2pm!