Épisodes

  • Failing Forward is Key: Andrea Jung of Grameen America
    May 8 2024
    One of the things Andrea Jung remembers Steve Jobs saying was "fail forward." If you don't fail you're not risking enough. For over a decade as CEO of direct-sales giant Avon, Andrea Jung was one of the most powerful women in the cosmetics industry. During her tenure, Jung saw striking success, but also faced daunting challenges with a failed product rollout and massive restructuring. Since 2014, Andrea has brought her passion for supporting female entrepreneurs to her job as CEO of Grameen America, a non-profit focused on micro-lending. In this classic conversation from 2020, Andrea and Guy mine the many lessons she has learned from more than twenty years of running organizations that empower women--by supporting them as entrepreneurs.
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    35 min
  • Do Less to Work Better: Morten Hansen
    May 1 2024
    When he was a young management consultant at Boston Consulting Group, Morten Hansen put in long hours–up to 90 a week, regularly. The highest performer in his office, however, was a colleague who clocked significantly less hours and rarely came in on weekends. This experience helped inspire Hansen’s research on work and is a central topic in his latest book, Great at Work: How top performers do less, work better, and achieve more. Join Morten and Guy as they explore the ideas around how to make a greater impact by doing less.
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    52 min
  • How to Succeed Using Empathy: Maria Ross
    Apr 24 2024



    When Maria Ross was trying to teach her son that empathy was a way to success, the world around them seemed to be sending the exact opposite message. So Ross took her years of experience as a management and brand consultant to make the case for empathy not as a moral imperative, but as a business strategy. It's an equation worth studying. Here, in her 2021 conversation with Guy Raz, she describes the way she turned her research into a book called The Empathy Edge: Harnessing the Value of Compassion as an Engine for Success.

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    53 min
  • Don't Waste Your Failures: Erling Kagge
    Apr 17 2024
    Explorer, writer, and publisher Erling Kagge came from a childhood enriched by an artistic household (the likes of Chet Baker and Eubie Blake once visited his home) and by ready access to nature. He was the first person to complete the Three Poles Challenge -- reaching the South Pole, the North Pole, and the top of Mt. Everest -- on foot. He talks about what a life of extreme exploration has taught him about silence and the value of failure.
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    42 min
  • Mastering Crisis is Everything: Jeff Jones of H&R Block, Uber, Target
    Apr 10 2024
    Jeff Jones has had a few front row seats to crisis. From the 2013 Target data breach to a tumultuous period at Uber, he’s helped navigate companies out of some tough situations. So, when Jeff became the President and CEO of H&R Block in 2017, he was prepared. How a young man from West Virginia went from being an ad guy to heading one of the biggest tax preparation companies in the US during a global economic downturn and public health crisis (this conversation took place in 2020; the lessons to any business leader are timeless).
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    44 min
  • Back to Center: Target's Brian Cornell
    Apr 3 2024
    There was a devastating data breach, a failing foray into Canada, and they were losing US customers fast. In 2014, Target seriously needed a win—Brian Cornell was that win. He’d turned around plenty of other retailers like Safeway, Michael’s, and Sam’s Club, but this time he was thinking bigger. In this 2019 conversation: Playing the long game to make Target a brand that lasts.
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    40 min
  • How You Win by Failing: Sarah Robb O’Hagan
    Mar 27 2024
    Sarah Robb O'Hagan is brutally honest about the many, many times she messed up on the way to transforming Gatorade. She was a rabble-rouser at Virgin, which ended with her getting fired. She took a job at Atari, even though she hated video games. How those disasters made her into the right executive to pull Gatorade out of double-digit declines.
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    1 h et 11 min
  • Jacqueline Novogratz (Acumen): When to Listen, When to Lead
    Mar 20 2024

    When the COO of Chase Bank told Jacqueline Novogratz that she had the potential for a high level career at Chase, she knew she had to quit her job. She continued to use the skills she learned from investment banking, and used them to change the way the world sees capitalism and philanthropy. Today Acumen has delivered more than 100 million dollars in loans, grants, and investments to projects and businesses that help low income people around the world.


    It's little wonder that as a child Jacqueline Novogratz was drawn to the stories of saints--or, rather, "narratives about women who directed their own lives," as she tells Guy Raz in this conversation from 2020 (reprised, fittingly, during a month that honors the power and history of women).

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    37 min