In this episode of “Work Smarter with AI,” Krishna and AI co-host Jessica unpack how Product Managers (PMs) can supercharge their productivity and decision-making with Generative AI.

After a quick recap of earlier episodes, we dive into the Product Manager’s world — where strategy, user empathy, cross-functional coordination, and rapid execution all collide.

What We Cover

Core PM Responsibilities:

– Defining product vision & roadmap

– Turning ambiguity into clear requirements

– Collaborating with engineering, design & business teams

– Prioritization & data-informed decisions

Top GenAI Use Cases for PMs:

- AI-Powered Product Requirements Drafting

- AI-Generated Feature Prioritization Analysis

- Customer Feedback Summaries & Insights

We include real examples, templates, and a few fun moments to keep it engaging — because even Product Managers deserve a laugh between backlog grooming sessions 😉

In this episode of “Work Smarter with AI,” Krishna and AI-cohost Jessica explore how Customer Success Managers (CSMs) can use Generative AI to streamline workflows, reduce manual tasks, and improve customer satisfaction.

We quickly recap Episode 1 and then deep-dive into the CSM role, covering:

– Managing and leading the customer service team

– Developing and implementing customer service policies

– Monitoring customer health & renewals

Top GenAI Use Cases Discussed

- Customer Renewal Risk Report Generator

- Customer Service Policy & Procedure Design

- Team Coaching & Performance Improvement Plans

Welcome to the inaugural episode of Work Smarter with AI! Join hosts Krishna Debnath and AI Voice (Jessica) as they kick off this exciting series by exploring why Generative AI is a game-changer for knowledge workers. Discover how AI can tackle the 40% of your workday spent on repetitive tasks like note-taking, email drafting, and report summaries, freeing up to 10 hours a week for strategic thinking and innovation. Learn the essential Prompt Framework to harness AI effectively, and get started with five universal use cases—note organization, agenda creation, email drafting, document summarization, and brainstorming.