Svetlana Makarova shares her journey from growing up in Eastern Europe to becoming a leader in AI and healthcare. She discusses the cultural values instilled in her during childhood, her curiosity about human behavior, and her academic pursuits in psychology and biochemistry.

Svetlana emphasizes the importance of navigating ambiguity, her experiences in healthcare, and how she has leveraged AI to improve processes. Svetlana Makarova discusses the intersection of AI, change management, and the importance of empathy in leadership. She emphasizes the need for transparency and trust during AI transitions, highlighting the human element that must be preserved in customer service and healthcare.

Makarova also addresses the anxiety leaders face regarding AI implementation and the necessity of a human-first approach to technology.

The discussion culminates in insights on how to navigate the complexities of AI in business, ensuring that organizations adapt effectively while maintaining their core values.

If you are unfamiliar with the terms Responsible AI, and AI Ethics, this interview is for you.

Olivia Gambelin shares her unique journey from a culturally rich upbringing in a Catholic family and experiencing other denominations first-hand in schools to becoming an AI ethicist navigating the legislative realm of Brussels and the tech landscape of Silicon Valley. She discusses the integration of faith and technology, the implications of the EU AI Act, and the importance of understanding AI risk assessment. Olivia emphasizes the need for human values in AI development and the significance of responsible AI practices. The conversation also touches on the future of AI ethics, the challenges faced in the industry, and the importance of aligning technology with human needs and values.

Olivia Gambelin Contact Information & Links

contact: https://www.oliviagambelin.com/contact

website: https://oliviagambelin.com

LinkedIn: / oliviagambelin

YouTube: / @oliviagambelin

Media References

Olivia Gambelin’s TEDx Talk

https://tedxpatras.com/talks/technolo...

As an Amazon Associate I earn from qualifying purchases. Therefore I earn a small commission on purchases from the following Amazon links - and every bit helps support this channel!

Book: Responsible AI: Implement an Ethical Approach in your Organization

by Olivia Gambelin

( hardcover: https://amzn.to/4akBg0l | paperback: https://amzn.to/492nJrQ | Kindle: https://amzn.to/492nJrQ )

Book: (Working title) Not Every Solution Has a Problem

by Olivia Gambelin

( forthcoming )

Book: You Are Not a Gadget: A Manifesto

by Jaron Lanier

( hardcover: https://amzn.to/3YYMkJu | paperback: https://amzn.to/3YYMkJu | Kindle: https://amzn.to/4joqzw6 )

Book: Quality Land

by Marc-Uwe Kling

( hardcover: https://amzn.to/4qwXmBA | Kindle: https://amzn.to/4qwXmBA )

Legislation: European Union AI Act

https://artificialintelligenceact.eu/

Work & Worldview

YouTube: / @workandworldview → Please Subscribe!

Substack: https://workandworldview.substack.com/ → Please Subscribe!

Music Attribution Code

"Cottages" Kevin MacLeod (incompetech.com)

Licensed under Creative Commons: By Attribution 4.0 License

http://creativecommons.org/licenses/by/4.0/

Summary

Sara Grintz shares her journey from a values-driven upbringing to her role as President at Giftology. She discusses the importance of relationships in business, the philosophy behind strategic gifting, and how faith has guided her and the organization through challenges, including the unexpected passing of co-founder John Ruhlin. Sara emphasizes the need for businesses to invest in relationships and the impact of genuine care on team dynamics and organizational resilience.

Sara Grintz Contact Information & Business Links

LinkedIn: https://www.linkedin.com/in/sarahardwick/

LinkedIn: https://www.linkedin.com/company/ruhlingroup/

Website: https://giftologygroup.com/

Media References

As an Amazon Associate I earn from qualifying purchases. Therefore I earn a small commission on purchases from the following Amazon links - and every bit helps support this channel!

Giftology: The Art and Science of Using Gifts to Cut Through the Noise, Increase Referrals, and Strengthen Retention by John Ruhlin

(hardcover: https://amzn.to/3Ylm37M | paperback: https://amzn.to/3Ylm37M)

From Crisis to Clarity: A Proven Framework to Transform Your Business on the Brink by Rod Neuenschwander

( hardcover: https://amzn.to/4jt7nNY | paperback: https://amzn.to/4bhwj8N kindle: https://amzn.to/49AQOMy )

Beyond Giftology: Earn Endless Word of Mouth with a System That Turns Relationships Into Referral Partners, by John Ruhlin

( hardcover: https://amzn.to/45AVFe9 | kindle: https://amzn.to/4jtq9os )

Special Thanks

Special thanks to Anita Toth of Hidden Revenue Hunters (https://hiddenrev.com/) for the introduction to this episode's guest Mike Hilmes.

Work & Worldview

YouTube: https://youtube.com/@workandworldview → Please Subscribe!

Substack: https://workandworldview.substack.com/ → Please Subscribe!

Keywords

values, faith, GIFT•OLOGY, relationships, business, resilience, leadership, gifting, crisis management, personal growth