AI leadership in the AI Age means exploring the tension between Human wisdom and (Artificial) Intelligence. With nearly unlimited information within the portal of our devices, we are hungry for meaning. While AI offers immense power and efficiency, true leadership requires us to cultivate our empathy, connection and intuition t guide us forward. AI leaders need to approach AI not as a productivity tool but a force demanding moral reflection, responsibility, and values-based action.

This podcast is based on the Dec 6th TEDx Luxembourg City speech.

READ the full article: https://www.working-humans.com/ai/wisdomvsintelligence/

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Working Humans is a bi-monthly podcast focusing on the AI and Human connection at work. Available on Apple and Spotify.

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Fiona Passantino is a professional speaker, trainer and coach, helping leaders and teams understand and integrate AI. The goal is to empower and equip the non-technical professional with knowledge and tools for the transformation ahead. Fiona is the award-winning author of ⁠⁠Comic Books for Executives⁠⁠ and the author of the book “AI-Powered Professional”. Visit ⁠Working-Humans.com⁠ to learn more.
JOIN the School for AI-Human Skills; get AI-Powered Today.

https://schoolaihumanskills.com/

What happens when you download and install your own model? In a few steps, you can run a Small Language Model (SLM) directly on your laptop instead of in some far-off data center. It’s faster, cheaper, and keeps your data exactly where it belongs: with you. The future of AI is local, efficient, and personal. Get unchained.

With many thanks to Nicolò Turri.

READ the full article: https://www.working-humans.com/ai/unchainedai/

Thank you for listening to Working Humans! Don't forget to rate, review, subscribe and share.

Fiona Passantino is a professional speaker, trainer and coach, helping leaders and teams understand and integrate AI. The goal is to empower and equip the non-technical professional with knowledge and tools for the transformation ahead. Fiona is the award-winning author of ⁠⁠Comic Books for Executives⁠⁠ and the author of the book “AI-Powered Professional”. Visit ⁠Working-Humans.com⁠ to learn more.
JOIN the School for AI-Human Skills; get AI-Powered Today.

https://schoolaihumanskills.com/

A divide is growing between leaders and employees in the AI Age. While professionals at every level of the organization are quietly upskilling, experimenting, and integrating AI into their daily work, many leaders remain stuck in last decade’s mindset; reactive, hesitant, and hands-off. With EU “duty to train” regulations around the corner and widespread market disruption underway, we examine “AI Leadership Lag” and offer five ways to bridge the gap.

READ the full article: https://www.working-humans.com/leadership/leaderlag/

Thank you for listening to Working Humans! Don't forget to rate, review, subscribe and share.

Fiona Passantino is a professional speaker, trainer and coach, helping leaders and teams understand and integrate AI. The goal is to empower and equip the non-technical professional with knowledge and tools for the transformation ahead. Fiona is the award-winning author of ⁠⁠Comic Books for Executives⁠⁠ and the author of the book “AI-Powered Professional”. Visit ⁠Working-Humans.com⁠ to learn more.
NEW: the School for AI-Human Skills; get AI-Powered Today.

https://schoolaihumanskills.com/

The big AI players – Gemini, ChatGPT, DeepSeek - get the spotlight, but Small Language Models (SLMs) are attracting the attention of AI leaders in the workplace. Lightweight and secure, they run on your internal data, speak your company’s language, and stay fully in your domain and control. For less money and compute, SLMs deliver speed, privacy, and precision for tasks like HR, legal, or IT support.

Build one in-house or start with a simple RAG setup. Not as powerful as Copilot, but faster, safer, and focused. What they are, why they’re good for some and what you need to build one.

READ: https://www.working-humans.com/ai/slm/

Thank you for listening to Working Humans! Don't forget to rate, review, subscribe and share.

Fiona Passantino is a professional speaker, trainer and coach, helping leaders and teams understand and integrate AI. The goal is to empower and equip the non-technical professional with knowledge and tools for the transformation ahead. Fiona is the award-winning author of ⁠⁠Comic Books for Executives⁠⁠ and the author of the book “AI-Powered Professional”. Visit ⁠Working-Humans.com⁠ to learn more.
NEW: the School for AI-Human Skills; get AI-Powered Today.

https://schoolaihumanskills.com/

AI and the Customer Experience

While companies are automating customer service with AI bots to increase efficiency and cut costs, customers are reacting by switching brands. In the AI Age, the company that offers the best Human-first customer service will succeed. Humans are still the ones doing the buying, and Humans crave connection, empathy, creativity, and relationships. Five ways to build Human-first customer service.

READ THE FULL ARTICLE:

https://www.working-humans.com/ai/cx/

Thank you for listening to Working Humans! Don't forget to rate, review, subscribe and share.

Fiona Passantino is a professional speaker, trainer and coach, helping leaders and teams understand and integrate AI. The goal is to empower and equip the non-technical professional with knowledge and tools for the transformation ahead. Fiona is the award-winning author of ⁠⁠Comic Books for Executives⁠⁠ and the author of the book “AI-Powered Professional”. Visit ⁠Working-Humans.com⁠ to learn more.
New this autumn, the School for AI-Human Skills; get AI-Powered Today.

https://schoolaihumanskills.com/

‘Which AI models should I use? Should I get a subscription to one, or more?’ The answer is: model surfing. Rather than committing to a premium subscription for a single large player, we look at the strategic use of multiple free accounts across different platforms, maximizing free token allowances and compare functionalities before making any financial commitment. AI subscription services for non-technical professionals can add up.

We compare pricing tiers and features across the frontier models and note that subscription prices are trending downward due to competition, particularly from free upstarts like DeepSeek.

READ: https://www.working-humans.com/ai/model-surfing/

Thank you for listening to Working Humans! Don't forget to rate, review, subscribe and share.

Fiona Passantino is a professional speaker, trainer and coach, helping leaders and teams understand and integrate AI. The goal is to empower and equip the non-technical professional with knowledge and tools for the transformation ahead. Fiona is the award-winning author of ⁠⁠Comic Books for Executives⁠⁠ and the author of the book “AI-Powered Professional”. Visit ⁠Working-Humans.com⁠ to learn more.
New this autumn, the School for AI-Human Skills; get AI-Powered Today.

https://schoolaihumanskills.com/

A new approach to software development where anyone can use AI to generate working code just by prompting specs and goals in natural language. Vibe Coding is a laid-back yet powerful way to create small, personal tech solutions quickly, without needing to read or write code.

While it offers incredible speed and accessibility, Vibe Coding only “mostly works.” A guide to what it is, how to prompt for it, and the safe way to AI code without the need for 2am emergency Human test-and-debug sessions.

READ THE FULL ARTICLE: https://www.working-humans.com/ai/vibecoding/

Thank you for listening to Working Humans! Don't forget to rate, review, subscribe and share.

Fiona Passantino is a professional speaker, trainer and coach, helping leaders and teams understand and integrate AI. The goal is to empower and equip the non-technical professional with knowledge and tools for the transformation ahead. Fiona is the award-winning author of ⁠⁠Comic Books for Executives⁠⁠ and the author of the book “AI-Powered Professional”. Visit ⁠Working-Humans.com⁠ to learn more.

Introducing… The School for AI-Human Skills

67% of AI implementations fail because of mindset and engagement. Introducing a powerful new live program driven by two experienced trainers. At the School for AI-Human Skills, we teach both hard and soft aspects for a successful AI integration for the non-technical professional and leader: the Human mindset and confidence followed by practical AI skills you need for a successful transformation. Join Karina Klaassen and Fiona Passantino for an intensive, in-company training, on your premises, on your timeline. In Dutch and English.

What’s an AI swarm, how they work, what they’re good for and how to set them up in your organization? It’s the next step in our AI transformation. It means working with groups of AI agents to complete tasks across different platforms, relying on the collective intelligence of the group rather than the individual models in your own daily stack.