Lorri Rowlandson is Senior Vice President for Strategy & Innovation at BGIS in Toronto and Alana Dunoff, ProFM, FMP, IFMA Fellow is a Consultant and Adjunct Professor at Temple University in Philadelphia. They joined Mike Petrusky on stage in front of an audience of FM professionals at IFMA’s Facility Fusion in Austin, TX to record a live podcast called “Leading through Change and the Future of FM Innovation” where they discussed change management and the role of technology in the built environment. Mike asked his guests to share practical use cases as they focused on sharing specific ways that facility managers can have a significant impact on the health of human beings in the workplace. Innovation in FM should start with small, incremental changes, and the panel emphasized that technology, especially AI, should be used to enhance human potential rather than replace it. Lorri and Alana agreed that continuous learning and upskilling are essential for staying relevant in this rapidly changing industry, so they offered change management strategies and practical advice to help you be a Workplace Innovator in your organization!

Connect with Lorri on LinkedIn: https://www.linkedin.com/in/lorri-rowlandson/

Connect with Alana on LinkedIn: https://www.linkedin.com/in/alanadunoff/

Learn more about IFMA: https://www.ifma.org/

Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/

Learn more about Eptura™: https://eptura.com/

Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/

Kay Sargent is Senior Principal and Director of Thought Leadership for Interiors at HOK where she is a recognized expert on workplace design and strategy and author of the new book, “Designing Neuroinclusive Workplaces: Advancing Sensory Processing and Cognitive Well-Being in the Built Environment”. Mike Petrusky invites Kay back to the show for a milestone episode and an inspiring conversation about the importance of neuro-inclusive design in the workplace and the impact of the built environment on individuals. Kay believes that designing with intention and evidence-based methods is essential, so her book includes case studies and quotes from experts, providing a rich resource for those interested in neuro-inclusive design. Mike asks how technology can impact this topic and wonders about the role of facility management professionals as they collaborate with their partners to ensure that design decisions are not undermined by practical considerations. Kay shares that neuro-inclusive design is not just about accommodating specific needs but about optimizing human potential for everyone, so she and Mike offer the practical advice and encouragement you will need to be a Workplace Innovator!

Connect with Kay on LinkedIn: https://www.linkedin.com/in/kay-sargent-53b2431/

Buy the book: https://www.inclusiveworkplace.design/

Learn more about the Interiors at HOK: https://www.hok.com/projects/discipline/interiors/

Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/

Learn more about Eptura™: https://eptura.com/

Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/

Amanda Schneider, LEED AP, MBA is Founder & President at ThinkLab, a TedX Speaker, and Host of “Design Nerds Anonymous” podcast where she is passionate about sharing research and insights for the built environment. Mike Petrusky asks Amanda about the evolving role of the workplace, the importance of process innovation over product innovation, and the impact of generational changes in the world of work today. They explore the integration of human resources, workplace design, and technology, and the need for professionals to connect space to strategy, people to purpose, and data to decisions. Amanda believes that the built environment is no longer just a backdrop to work, but “it is the workplace experience” and she is excited about the possibilities for workplace leaders as research reveals that Gen Z thinks digital first and analog second, which impacts how they build relationships and engage with the workplace. Tune in as Mike and Amanda share stories from their podcasting experiences while they encourage and inspire you to be a Workplace Innovator!

Connect with Amanda on LinkedIn: https://www.linkedin.com/in/amandajeanschneider/

Learn more about ThinkLab: https://thinklab.design/

Watch Amanda’s TEDx talk: https://www.ted.com/talks/amanda_schneider_work_is_broken_gen_z_can_help_fix_it_mar_2025

Listen to “Design Nerds Anonymous” podcast: https://podcasts.apple.com/us/podcast/design-nerds-anonymous/id1534887549

Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/

Learn more about Eptura™: https://eptura.com/

Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/