Épisodes

  • Episode 14: Not Another Hotel RFP!

    Episode 14: Not Another Hotel RFP!
    Sep 30 2025
    One of the most challenging and rewarding roles of a Travel and Procurement Manager is negotiating hotel discounts that benefit their company. The process, however, can be cumbersome, costly and inefficient. Join us as we discuss strategies to understand and overcome these challenges with industry veteran, Annette Cumming, Co-founder of BTP Automation.
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    26 min
  • Traveling Safely: A Healthy Dose of Paranoia

    Traveling Safely: A Healthy Dose of Paranoia
    Jul 29 2025
    Business travel today demands more than just an itinerary, it requires awareness. Dennis Letts, former U.S. Secret Service agent and 9/11 hero, shares practical tips every traveler should know to stay safe on the road.
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    21 min
  • Making Artificial Intelligence (AI) Tangible

    Making Artificial Intelligence (AI) Tangible
    Jun 27 2024
    Business travel hasn’t been the most traveler-friendly of endeavors these past few months and there is a need for a truly intentional and collaborative approach to effect change. Join Elizabeth West, Editorial Director for the BTN Group, as we dive into their recent research project, the Traveler Experience Index.
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    18 min
  • Traveler Safety - Whose Role is it Anyway?

    Traveler Safety - Whose Role is it Anyway?
    Oct 24 2023

    Over the past few years, traveler safety and security has taken on an entirely new dimension of focus. Whether you are broadening your current program or simply putting together the basics for domestic duty of care, this podcast is for you. Join Lisa Simpson, Travel and Card Services Specialist for JM Huber as she shares her views and recommendations.
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    28 min
  • The Traveler Experience Matters

    The Traveler Experience Matters
    Jul 5 2023
    Business travel hasn’t been the most traveler-friendly of endeavors these past few months and there is a need for a truly intentional and collaborative approach to effect change. Join Elizabeth West, Editorial Director for the BTN Group, as we dive into their recent research project, the Traveler Experience Index.
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    27 min
  • Modern Airline Retailing, Innovation or Disruption?

    Modern Airline Retailing, Innovation or Disruption?
    Feb 20 2023
    With American Airlines' recent announcement of the April 1 launch for their modern retailing initiative, Travel Incorporated invited Cory Garner, CEO of T2RL and former American Airlines executive to join us for a lively discussion about the timing, technical challenges and what this shift in distribution means for the business travel community.
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    29 min
  • Traveler Wellness, What this means for the future of business travel programs (featuring Edyta Satchell, corporate wellness expert)

    Traveler Wellness, What this means for the future of business travel programs (featuring Edyta Satchell, corporate wellness expert)
    Nov 18 2022
    Today's business travelers have new expectations that are impacting their job satisfaction. Employee retention is at its all-time low. Find out what you can do to implement a more traveler-centric travel policy that encourages attraction and retention of top revenue generators. Learn more about what your travelers want, and how even the simplest shifts in policy can make a dramatic impact on the health and well-being of your travelers. Follow Edyta to learn more about her program offerings.
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    15 min
  • Travel Technology, Ahead of Travelers’ Changing Expectations (featuring Kathy Karlesses from Deem)

    Travel Technology, Ahead of Travelers’ Changing Expectations (featuring Kathy Karlesses from Deem)
    Jun 20 2022

    Business travel is back! Great… but the way we travel, the way we think and what we expect is changing. Technology must lead the way to stay ahead of travelers’ expectations. Joining this episode is Kathy Karlesses, VP Channel and Large Market Sales at Deem to discuss the challenges and opportunities head on!
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    23 min