Résultats Éditeur "Simon & Schuster Audio" dans Gestion et leadership

In this revolutionary management audiobook, Fred Reichheld reduces all business success into one question. "Would you recommend this business to a friend?" According to Reichheld, this measure of customer satisfaction should be at the heart of all strategic decisions made by every company. He presents compelling case studies to show how customer satisfaction is more important than any business criterion besides profits.

While today’s business world is dominated by technology and data analysis, award-winning financial journalist and anthropology PhD Gillian Tett advocates thinking like an anthropologist to better understand consumer behavior, markets, and organizations to address some of society’s most urgent challenges.

Inspiration. Success. Confidence. Passion. No one is born with these qualities, but they are the key ingredients for reaching goals, building careers, or taking a blueprint and turning it into a breathtaking skyscraper. In The Trump Card, Ivanka Trump recounts the compelling story of her upbringing as the ultimate apprentice, the daughter of Donald and Ivana Trump, and shares the life lessons and hard-won insights that have made her a rising star in the business world.

From two leading experts in education and entrepreneurship, an urgent call for the radical reimagining of American education so that we better equip students for the realities of the 21st-century economy.

A legacy work from the multimillion copy best-selling author of The 7 Habits of Highly Effective People - hailed as the #1 Most Influential Business Book of the Twentieth Century - The 3rd Alternative introduces a breakthrough approach to conflict resolution and creative problem solving.

You say something at a meeting and it is ignored; then when someone else says the same thing, everyone embraces it as a marvelous idea. You devote yourself to a project, but don't get credit for the results. You give what you think are clear instructions, but the job is not done, or done wrong.... Now, Deborah Tannen brings to the workplace the same voice, eye, and insight that made That's Not What I Meant! and You Just Don't Understand best-selling classics.

After illustrating the global relevance of trust with his book The Speed of Trust by selling more than one million copies in 22 languages, Stephen M. R. Covey again illuminates the hidden power of trust to change lives and impact organizations in Smart Trust.

The Portable Coach is the closest possible thing to having the inventor of the personal coaching movement in your corner. A vigorous, highly encouraging blueprint for success, this audiobook will teach you a lively new way of honoring yourself and remaking the world on your own terms!

Tradition says there are three ways to grow a company's revenue: fire up the sales team with empty promises, cut costs and downsize, or cook the books. But what if there's a better way, a way that nine amazingly profitable and well-run companies are already embracing.

Best-selling authors Mary Buffett and David Clark examine 17 companies that Warren Buffett has bought for himself and for his holding company, Berkshire Hathaway, as durable investments and explain why these companies are once again selling at prices that offer great long-term growth prospects.

We've all encountered them: the bullies, the wet blankets, the yea-sayers that never come through. More often than not, we're left fumbling for words, stumbling toward the door...frustrated, enraged or just plain depressed.

Analyze. Assess. Explore. Create...If the decisions you make are important, this is the most important self-improvement program you will ever take. You'll learn how to improve your thinking, shape events - not react to them, enhance your creativity and leadership ability, and more.

What does it take to be truly great? In Never Stop, UConn Basketball Coach Dan Hurley and acclaimed New York Times bestselling author Ian O’Connor dive deep into this question. After leading the UConn Huskies to back-to-back NCAA Championships, Hurley faced a life-changing decision: stay and build on his legacy with the college players he loved or take the leap to coach a legendary NBA team. Here, Hurley brings you inside that pivotal moment and shares the powerful lessons that helped him build a championship culture, offering practical strategies that apply far beyond basketball.

In the United States, most people who own small businesses struggle daily to make ends meet. Two-thirds of businesses earn less than $25,000 a year. Thankfully, Susie Carder - entrepreneur and business coach to everyone from Steve Harvey to Paul Mitchell - has developed the ultimate formula for incredible success. But she didn't create it overnight. Susie Carder was at rock bottom financially during the Great Recession of 2008 when she was inspired to dig in and rebuild her fortune from the ground up.

Rajiv J. Shah is no stranger to pulling off the impossible, from helping vaccinate 900 million children at the Bill & Melinda Gates Foundation to a high-pressure race against the clock to stop the spread of Ebola. His secret? A big bets philosophy—the idea that seeking to solve problems rather than make incremental improvements can attract the unlikely partners with the power and know-how to achieve transformational change. Part career sweeping memoir, part inspirational playbook, Big Bets offers a master class in decision-making, leadership, and changing the world one bet at a time.

Milo Frank shows you how easy it is to get your point across in 30 seconds and get what you want. Whether you are writing a letter or memo, making a speech, asking for a raise or promotion, making a point, or closing a sale, How To Get Your Point Across In 30 Seconds Or Less is an invaluable training tool for both business people and professionals. You will be amazed at your enhanced effectiveness when you discover how to use the 30 second message to get exactly what you want.

Be Quick - But Don't Hurry! tells the story of the friendship between UCLA basketball coach John Wooden and former player-turned-successful television executive Andrew Hill, while sharing the lessons and secrets that hold the key to managing creativity in the idea-driven economy of the 21st century.

Sara Bliss (yes, that’s her real name) tracked down more than 65 people who transformed their lives to learn how they did it so you can, too. Take the Leap is packed with inspiring profiles, quotes, and other pieces of creative advice from game changers, rule breakers, and side hustlers, including successful entrepreneurs like Barbara Corcoran, Bobbi Brown, writer turned actress (at 40) Jill Kargman, Black Crowes drummer turned sports radio host Steve Gorman, writer Simon Doonan, and NFL player turned artist/activist Aaron Maybin, and many more.

These days, we face no greater challenge in our personal and professional lives than organizing and managing our time. Now Julie Morgenstern explains how to overcome the time challenge once and for all. Her groundbreaking from-the-inside-out approach helps you uncover your psychological strengths and stumbling blocks and create a time-management system that suits your individual needs.

In their best-selling business classic Lean Thinking, James Womack and Daniel Jones introduced the world to the principles of lean production, principles for eliminating waste during production. Now, in Lean Solutions, the authors establish the groundbreaking principles of lean consumption, showing companies how to eliminate inefficiency during consumption.