Résultats Éditeur "Simon & Schuster Audio" dans Gestion des conflits

Renowned psychologist and best-selling author of The Dance of Anger sheds new light on the two most important words in the English language - I'm sorry - and offers a unique perspective on the challenge of healing broken connections and restoring trust.

People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these "roadblocks" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations.

This best-selling classic by internationally acclaimed experts on communication between parents and children includes fresh insights and suggestions, as well as the author’s time-tested methods to solve common problems and build foundations for lasting relationships.

High conflict is what happens when discord distills into a good-versus-evil kind of feud, the kind with an us and a them. In this state, the brain behaves differently. We feel increasingly certain of our own superiority, and everything we do to try to end the conflict, usually makes it worse. Eventually, we can start to mimic the behavior of our adversaries, harming what we hold most dear. In this book, New York Times bestselling author and award-winning journalist Amanda Ripley investigates how good people get captured by high conflict—and how they break free.

Strong-willed, spirited, explosive, and highly sensitive are just a few of the most common labels for challenging kids. Whether your child has been diagnosed with a behavioral condition, labeled, or is just harder than other children you’ve met, you are in luck. Parenting expert, Dayna Abraham is here to help. Calm the Chaos is a clearly organized, methodical approach to parenting. Dayna has created a road map to help parents find peace and meet their kids where they are at when conventional parenting tools have failed.

Faber and King have tailored How to Talk’s tried-and-trusted communication strategies to some of the most challenging childhood moments. From tantrums to technology to talking to kids about tough topics, How to Talk When Kids Won’t Listen offers concrete strategies for these and many more difficult situations.

Over the last 20 years, Dr. Charles Sophy has been a staple on The Dr. Phil Show, where he has guided and coached millions of people begging for assistance with parenting their children. From conflict resolution to substance dependence, Dr. Sophy is the one with the answers. Now, in Family Values, Dr. Sophy has written a guide to rebuilding parent/child relationships to be stronger than ever.

Dr. Phil has been working with families for over 25 years to help them repair the fissures that have fractured their home lives. In Family First, he provides a proven action plan to help parents determine the strengths and weaknesses of their parenting style. His Seven Tools for Purposeful Parenting cover the most important elements for any parent: parenting for success, for the purpose of raising cooperative, caring, and competent children.

A legacy work from the multimillion copy best-selling author of The 7 Habits of Highly Effective People - hailed as the #1 Most Influential Business Book of the Twentieth Century - The 3rd Alternative introduces a breakthrough approach to conflict resolution and creative problem solving.

What if there was a way to spend less time in stressfully interpersonal interactions and more time on the things that really matter? Through three decades of building and facilitating team chemistry for Fortune 500 companies, professional sports franchises, schools, government agencies, nonprofit organizations, and families—Drs. Jim Guinn and John Eliot have reduced the time and cost of conflict resolution. With this experience combined with science and research, Guinn and Eliot discovered people respond to conflict in one of five ways: avoid, compete, analyze, collaborate, or accommodate.

It’s a truth universally acknowledged that terrible apologies are the worst. We’ve all been on the receiving end, and oh, how they make us seethe. Horrible public apologies—excuse-laden, victim blame-y, weaselly statements—often go viral instantaneously, whether they’re from a celebrity, a politician, or a blogger. We all recognize bad apologies when we hear them. So why is it so hard to apologize well? How can we do better? How could they do better?

In any conflict, the 1st Alternative is my way and the 2nd Alternative is your way. The fight usually boils down to a question of whose way is better. There are many methods of “conflict resolution,” but most involve compromise, a low-level accommodation that stops the fight without breaking through to amazing new results. The 3rd Alternative is about more than just an armistice - it’s about creating a new and improved reality. The 3rd Alternative transcends traditional solutions to conflict by forging a path toward a third option....

We all have the desire to belong, to connect. And in the age of social media, making personal connections has been more challenging than ever. Millennials and Zoomers tend to have high anxiety at the thought of meeting new people and often fumble during in-person relationships. They struggle to connect, don’t know how to make friends, and subsequently flounder in workplace relationships. Sound familiar? But relationship expert and media personality Rachel DeAlto knows that it doesn’t have to be that way. Everyone can be likable.