Résultats lu par "Chris Stephens" dans Toutes les catégories

Chris and Stephen off Gogglebox are known and loved by millions of viewers for their outrageous humour, filthy language and adorable sausage dogs. But there's a lot more to them than that. The ex-partners have both had their fair share of ups and downs, and here, in their joint memoir, they carry us through their experiences on a wave of hilarious back-and-forth conversations and killer one-liners.

For sales professionals and business leaders, communicating effectively and authentically is a never-ending struggle, especially when building new business and improving team performance. It’s a struggle with a long-lasting impact, rippling into both profit and reputation. Don’t rely on price discounts and canned pitches to win business. Let your team see and hear authentic leadership so they too can become good leaders.

If this sounds familiar, then this book is for you. The Client Retention Matrix provides practical actions and a proven system for turning high-stress client relationships into long-term, mutually beneficial partnerships. You’ll learn how to onboard new clients for optimal success; how to turn difficult conversations into opportunities for connection; and most importantly for your business, how to get everyone in your organization equipped and motivated to create an all-star client experience.