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If you want your customer service team to get creative about excellent customer service, this audiobook will do the job. An unforgettable true story about a young man with Down Syndrome who changes the culture of a grocery store.

From one of China’s most acclaimed writers, his first work of nonfiction to appear in English: a unique, intimate look at the Chinese experience over the last several decades, told through personal stories and astute analysis that sharply illuminate the country’s meteoric economic and social transformation. Characterized by Yu Hua’s trademark wit, insight, and courage, China in Ten Words is a refreshingly candid vision of the “Chinese miracle” and all its consequences, from the singularly invaluable perspective of a writer living in China today.

An exciting, hugely revealing account of China’s burgeoning presence in Africa - a developing empire already shaping, and reshaping, the future of millions of people. A prizewinning foreign correspondent and former New York Times bureau chief in Shanghai and in West and Central Africa, Howard French is uniquely positioned to tell the story of China in Africa. Through meticulous on-the-ground reporting, French crafts a layered investigation of astonishing depth and breadth.

In these turbulent times when the very foundations of organizations and societies are being shaken, leaders need to move beyond the pessimistic predictions, the trendy fads, and the simplistic solutions. They need to turn to what’s real and what’s proven, to understand what the evidence tells us about how exemplary leaders get extraordinary things done. This is the imperative that best-selling, award-winning authors James M. Kouzes and Barry Z. Posner have undertaken in their engaging, personal, and bold new audiobook....

The Antwerp Diamond Center was one of the most secure buildings in the world. With hundreds of millions of dollars' worth of diamonds stored in its subterranean vault, it had to be. Located in the heart of Belgium's ultra-secure Antwerp Diamond District, it was protected by two police stations, armed patrols, extensive video surveillance, and vehicle barriers securing an area where 80 percent of the world's diamonds trade hands.

How the world's leading innovators push their ideas to fruition, time and time again. Edison famously said that genius is 1 percent inspiration, 99 percent perspiration. Ideas for new businesses, solutions to the world's problems, and artistic breakthroughs are common, but great execution is rare. According to Scott Belsky, the capacity to make ideas happen can be strengthened by anyone willing to build their organizational habits and harness the forces of community.

At a time when many people around the world are living into their 10th decade, the longest longitudinal study of human development ever undertaken offers some welcome news for the new old age: Our lives continue to evolve in our later years and often become more fulfilling than before. Begun in 1938, the Grant Study of Adult Development charted the physical and emotional health of over 200 men, starting with their undergraduate days. The now-classic Adaptation to Life reported on the men's lives up to age 55 and helped us understand adult maturation.

In Car Crazy, G. Wayne Miller, author of Toy Wars: The Epic Struggle Between G.I. Joe, Barbie, and the Companies That Make Them and Men and Speed: A Wild Ride Through NASCAR's Breakout Season, takes listeners back to the wild and wooly years of the early automobile era - from 1893, when the first US-built auto was introduced, through 1908, when General Motors was founded and Ford's Model T went on the market.

This audio treasury of wisdom, Think Your Way to Wealth, captures Napoleon Hill's first encounter with Andrew Carnegie, who revealed the money-attracting strategy that Hill later made popular in classic books like Think and Grow Rich and The Law of Success.

More than 50 years ago, John Coltrane drew the 12 musical notes in a circle and connected them with straight lines, forming a five-pointed star. Inspired by Einstein, Coltrane had put physics and geometry at the core of his music. Physicist and jazz musician Stephon Alexander returns the favor, using jazz to answer physics' most vexing questions about the past and future of the universe.

Economics isn't just about numbers: It's about politics, psychology, history, and so much more. We are all economists - when we work, save for the future, invest, pay taxes, and buy our groceries. Yet many of us feel lost when the subject arises. Award-winning professor Timothy Taylor here tackles all the key questions and hot topics of both microeconomics and macroeconomics, so you can understand and discuss economics on a personal, national, and global level.

This is ex-slave Frederick Douglass' second autobiography. It was written after 10 years of reflection following his legal emancipation in 1846, and his break with his mentor, William Lloyd Garrison, catapulted Douglass into the international spotlight as the foremost spokesman for American blacks, both freed and slave.

Easy to use, enjoyable to listen to, and effective, Tapping the Source presents a revolutionary new system for manifesting the harmony, abundance, love, and fulfillment you fully deserve. This modern, enhanced-power version of Charles Haanel’s legendary Master Key System combines short-form meditation techniques with new psychological insights.

When Linda Ellis wrote her poem, "The Dash", in one afternoon twelve years ago, it would change her life forever. In 239 words, she captured the "Simple Truths" of why we were put on this earth. Since then, The Dash has been published hundreds of times in books, newspapers, magazines and company newsletters. It has also been read countless times at company meetings, graduations and funerals.

Available for the First Time: The Complete Social Entrepreneur’s Playbook by Wharton professor Ian C. MacMillan and Dr. James Thompson, director of the Wharton Social Entrepreneurship Program, provide a tough-love approach that significantly increases the likelihood of a successful social enterprise launch in the face of the high-uncertainty conditions typically encountered by social entrepreneurs.

In this witty and perceptive debut, a former editor at Psychology Today shows us how magical thinking makes life worth living. Psychologists have documented a litany of cognitive biases and explained their positive functions. Now, Matthew Hutson shows us that even the most hardcore skeptic indulges in magical thinking all the time - and it's crucial to our survival. Drawing on evolution, cognitive science, and neuroscience, Hutson shows us that magical thinking has been so useful to us that it's hardwired into our brains.

To an extraordinary extent we continue to live in the shadow of the classical world. At every level, from languages to calendars to political systems, we are the descendants of a “classical Europe,” using frames of reference created by ancient Mediterranean cultures. As this consistently fresh and surprising new audio book makes clear, however, this was no less true for the inhabitants of those classical civilizations themselves, whose myths, history, and buildings were an elaborate engagement with an already old and revered past - one filled with great leaders and writers....

Our world today - from the phone in your pocket to the car that you drive, the allure of social media to the strategy of the Pentagon - has been shaped irrevocably by the technology of silicon transistors. Year after year, for half a century, these tiny switches have enabled ever-more startling capabilities. Their incredible proliferation has altered the course of human history as dramatically as any political or social revolution. At the heart of it all has been one quiet Californian: Gordon Moore.

Need money? Attract Money Now is the perfect blueprint for breaking free from debt, lack, struggle and fear. This is the exact same blueprint Dr. Joe Vitale used to go from a homeless nobody to a multimillionaire celebrity. It is a spiritual and practical system that will work for YOU.

In this inspiring new audio book, Dr. Joe Vitale - bestselling author and star of the hit movie The Secret - walks you through his easy system for attracting money using the Law of Attraction and Law of Right Action.

Renowned French neuropsychiatrist and psychoanalyst Boris Cyrulnik's parents were deported to a concentration camp during the Second World War. They never returned. This early personal trauma at the age of five led Cyrulnik to his life's work helping individuals and countries come to terms with their pasts and forge ahead to create positive futures. It is his firm belief that trauma does not equal destiny—that, rather, we can find strength in the face of pain.