Résultats lu par "Anne Hancock" dans Toutes les catégories

The nature of services in society and the economy is wide-ranging and complex, and the management of services and their innovation provokes a number challenges for practitioners, professionals, and academics. This book provides a range of perspectives on understanding, managing, and reconceptualizing service by bringing together contributions from leading figures in service research, to make a timely and significant multi-disciplinary contribution to the theory and practice of service management.

Sir John Waveney has inherited Waveney Hall. A veteran of the Great War himself, his inheritance has come because of the deaths in action of his two distant cousins, leaving him as the next male heir. He hopes to make the acquaintance of his two remaining cousins, Lady Jenifer Marr and Anne Belinda. But Lady Marr proves very vague about her twin sister's whereabouts. Is she traveling with a friend or (as has been intimated) has she been incarcerated in a mental institution? No one seems to actually know, and several people seem bent on frustrating John's attempts to find her.

Mrs. Blencarrow is a lovely middle-aged widow with five adoring children and a comfortable income with which to raise them. She holds a position of admiration and respect in her strictly Victorian village society. But the good lady who seems beyond reproach has a secret, and not all her neighbors wish her well. When one of them stumbles upon incriminating information, Mrs. Blencarrow stands to lose everything she holds dear ... Originally published in 1890 by Margaret Oliphant, a keen and prolific chronicler of the strict laws and customs of her time.

Famed author E. Nesbit ( The Railway Children) brings 20 of Shakespeare's plays to life in language that children can understand. They are entertaining narratives that describe the Bard's main characters and often intricate plots. Each story provides a concise overview for anyone about to experience a Shakespeare play for the first time.

The sudden death of the father of the family results in the drastic reduction of the Careys' income and they must leave their comfortable home in Boston. Nancy Carey, the eldest, recalls a vacation in Maine when they all picnicked in the garden of a big, vacant house that her father loved. She discovers that the house is available, the rent is cheap, and persuades her mother that life in The Yellow House in Beulah, Maine is the perfect place to begin their new life.

1915. After six years living in Paris, Sally Lunton faces a crisis of the heart (her love affair has gone smash); a crisis of the pocketbook (her meager living selling her small paintings has dried up); and a crisis of the soul, as she watches in anguish while the broken bodies of soldiers are carried from war-torn Belgium through the Parisian streets. Truly, Sally is on the rocks. Then comes a lifeline: a letter from Miss Maggie Hopkins of Little Crampton, the English village where she grew up. It appears that the town’s bank manager, Mr. Alfred Bingley, is a most eligible bachelor.

Sue Ives and Stephen Bellamy are charged with the murder of Stephen’s wife Mimi, found stabbed in an uninhabited cottage on a Long Island estate. The eight-day trial introduces a trove of witnesses (some reliable, some not); an avuncular defense attorney who may be incompetent; a wily and relentless prosecutor; and the voracious members of the press and public captivated by a crime that lays bare the intrigues and jealousies of the country club set. Two of the reporters, a veteran, and a rookie attending her first murder trial, act as a Greek chorus commenting on unfolding events.

Hitty is a doll, so a listener would be forgiven for assuming that this is a story written only for little girls. But Hitty's tale which spans a century, told from her perch in a New York antique shop, includes a hazardous journey on a whaling vessel, a stint as assistant to an Indian snake charmer, and, like Moses, abandonment in a basket on a muddy river. This is a story of adventure.

Laura Temple faces the predicaments of many British middle-class wives and mothers living in country villages between the World Wars. Her too-large house, inherited by her husband Alfred, requires three servants to keep it running: generally unsatisfactory servants whom she is perpetually concerned will leave her employ for greener pastures, which they inevitably do. Her modest success as a short story writer helps augment their income but still, there is never enough money. She is a devoted mother to her two sons, although she shamelessly prefers one over the other. And she is deeply unhappy.

A stormy night. A seemingly deserted farmhouse in the north of England. A young farmer returns to find a well-dressed woman seated at his desk, dead from a gunshot wound. John Leslie is completely mystified. Who is she? The police identify her as Mrs. Draycott, a visitor to the area. And since John cannot provide a plausible alibi, he is charged with her murder.

According to legend, in 1910, Marie Belloc Lowndes attended a London dinner party where a guest told her that his mother’s butler and cook claimed they had once rented rooms to Jack the Ripper, the notorious mass murderer. The idea for “The Lodger” was born. Mr. and Mrs. Bunting have sunk their savings into their house with plans to let rooms. But no lodgers have materialized, and they are on the verge of penury when, one foggy night, a knock on the door brings Mr. Sleuth, an unassuming gentleman whose needs are perfectly suited to the suite of rooms the Buntings have to rent.

Eleanor H. Porter’s most famous literary creation is Pollyanna, but she isn’t the only precocious young girl to spring from the author’s pen. Mary Marie Anderson describes herself as “a cross-current and a contradiction", the offspring of incompatible parents who couldn’t even agree about her name. When the two divorce when she is thirteen, Mary Marie is delighted since she’s always liked being different. None of the other girls have two homes and spend six months with each parent! Father will remain in their small town and mother will live in Boston with her family.

Running away from an abusive stepmother, a little girl scrambles across London rooftops, a favorite hiding place. She peers through a window and sees a man apparently burglarizing a studio, but quickly realizes that she has witnessed the aftermath of a murder when the man puts a gun in the hand of a body on the floor. When she cries out he glimpses her and she escapes in terror. Very soon after, she is sent to live with her deceased mother’s aristocratic family and her secret is kept from the police.