Academic Career

These are true stories of winners and losers in the quest for superior service. Who wins? Who loses? It's up to you! Benchmark the best service innovations (Chapter 5: Generating New Ideas). Discover how to keep your customers happy, loyal, and buying more (Chapter 10: Building Up Your Business). Find out who makes the biggest mistakes in service and what you must avoid (Chapter 13: The Infinite Absurdity Awards).

CEO Lisa Messenger shares an insightful account of her rollercoaster ride as the creator and founder of the globally popular Collective Hub, the hip magazine of inspiration for disrupters and innovators of all stripes - with bold ideas on how you can stay on track and remain true to whatever your passion may be. Speaking to the new generation of innovators, this book is a personal and honest chronicle of Lisa Messenger's various business endeavors. Exuding honesty and energy, Lisa blends these wonderfully insightful stories with important business lessons.

Nolan Bushnell founded the groundbreaking gaming company Atari, the restaurant chain Chuck E. Cheese's, and two dozen other companies. He also launched Steve Jobs' career, along with those of many other brilliant creatives over the course of his five decades in business. In his eagerly awaited first book, Bushnell explains how to find, hire, and nurture the people who could turn your company into the next Atari or the next Apple.

Joyce Roche rose from humble circumstances to earn an Ivy League MBA and become the first female African-American vice president of Avon, president of a leading hair care company, and CEO of the national nonprofit Girls Inc. But despite these accomplishments, she felt like a fraud. She worked more and more, had less and less of a personal life, and was never able to enjoy her success.

Persuasiveness. Influence. A certain something that makes it impossible for people to say no. Call it what you will, some people have it. DJ Sbu certainly does. It’s the quality that has helped him evolve from an ambitious boy growing up on Tembisa's rough streets to a DJ, an entrepreneur, an author, a philanthropist, and a speaker who graces stages around the world. In The Art of Hustling, Sbu shares the secrets to cultivating this irresistible quality.

Today's heads of big companies are as recognizable to us as the most popular entertainers or sports stars, but the heart and soul of every organization are those leaders below the CEO. Today's celebrity CEO has become either a figurehead or an egomaniac, and often too public a personality to get the real work done. That work is done instead by teams of leaders - exceptional deputies who forge great partnerships to maximize both organizational and personal success.

30 Women in Power carries the inimitable voices of Indian women who have been pioneers and led large organizations - in banking, law, the media, advertising, government services, health care, consulting, the fast-moving consumer goods sector and the not-for-profit space. In these narratives - told up close and personal - 30 of India's greatest women achievers speak of the guiding principles that have held them in good stead; the role models who have anchored them; the childhood influences that have shaped their values; and more.

Topgun on Wall Street chronicles one man’s extraordinary journey from the cornfields of Ohio, to the cockpit of an F-14, to the boardrooms on Wall Street. Lieutenant Commander Jeffery Lay and number-one New York Times best-selling author Patrick Robinson bring a provocative, ground-breaking voice to the business landscape with a revolutionary answer for stabilizing corporate America: business - the military way.

Throughout his half-century career, self-made businessman David Semas has drawn inspiration from President Theodore Roosevelt’s famous speech on “The Man in the Arena” in 1910, which was about daring to risk everything rather than playing it safe. In the real world, roughly a third of businesses will implode within two years, and half won’t make it past five years. But statistics can’t tell the full story. This memoir provides a detailed road map of trials, challenges, and pitfalls while building a business and offers a case history of achievement and failure.

Founder and CEO of internationally recognized leadership-development company U & Improved Jodi Low brings her expertise on reframing life’s challenges as lessons. A collection of short personal stories, From Me to U shines light on some of the most defining experiences Jodi has lived through and how they have influenced her business, her family, and her life.

Here is a bold new history of economics, the dramatic story of how the great economic thinkers built a rigorous social science without peer.

Fabian Videla’s story could be your story. Breaking the Mold teaches you how to build and run a successful business with particular emphasis on the construction industry. Born in Argentina, Videla moved to the USA as a penniless young man. Through dedication and hard work, he applied the lessons taught to him in his childhood and young-adult years, changing his position as a local handyman to the CEO of a conglomerate with interests in construction, trading, and software companies on three continents.

A story about an optimistic young man that eventually loses everything as a result of the dissolution of a Fortune 1000 corporation. 401K, IRA, home, and nearly life itself. Standing alone fighting some of the top executives. It takes 20 years to get there and another 20 years to get from there. It describes power games of executives and survival games of employees. And how both contribute to the downfall.

他加盟微软，仅用10年时间，就从一名普通员工晋升为微软中国公司总裁：他，就是唐骏。从普通员工到打工皇帝，这个职场传奇时刻在激励着无数的职场人士去奋斗。……他加盟微軟，僅用10年時間，就從一名普通員工晉升為微軟中國公司總裁：他，就是唐駿。從普通員工到打工皇帝，這個職場傳奇時刻在激勵著無數的職場人士去奮鬥。

Bill Hansen is considered one of the top caterers in the United States, having served U.S. presidents, celebrities, Pope John Paul II, and scores of Fortune 500 corporations in a career that’s spanned over five decades. He’s catered more than 10,000 weddings across South Florida—and has the bridezilla and success stories to prove it.

From opening his first hot dog stand in 1961 to growing his business to over three hundred restaurants nationwide, John Galardi wholeheartedly shared each new success with his loved ones, his friends, and the many people who helped him realize his vision. His journey to achieve the American dream shows his struggles and triumphs, his disappointments and determination, and the hard work and imagination required to build the world’s largest hot dog chain.

Phil Knight, o homem por trás da Nike, sempre foi uma figura envolta em mistério. Agora, neste livro franco e surpreendente, ele conta sua história. Com 50 dólares emprestados pelo pai, ele abriu em 1963 uma empresa com uma missão simples: importar do Japão tênis de alta qualidade e baixo custo. Mas o caminho até tornar a Nike uma das marcas mais emblemáticas, inovadoras e rentáveis do mundo não foi fácil, e Knight fala em detalhes dos riscos que enfrentou, dos concorrentes implacáveis e de seus muitos triunfos e golpes de sorte.

En 1984, Michael Dell, quien pronto abandonaría la universidad, escondió las señales de su incipiente negocio de computadoras en el baño de su habitación en la Universidad de Texas. Casi 30 años después, en la cima del éxito como fundador y líder de Dell Technologies, se encontró embrollado en una batalla por la supervivencia de su compañía. Su siguiente movimiento podría asegurar su legado o destruirlo. Juega limpio pero gana es un recuento de tres guerras que peleó por Dell Technologies: una para lanzarla, otra para mantenerla y otra para transformarla.

Sir Bob Reid is former chairman of Shell UK, British Rail, ICE Futures Europe, and deputy governor of the Bank of Scotland, among much else. His is a story of determination and achievement shot through with political upheaval, economic reversal, and industrial catastrophe. His first posting was to Borneo. Stints in Africa, Thailand, and Australia followed, after which he became chair of Shell UK, responsible for all oil exploration, production, refineries, and coastal shipping.

Designing Success offers a fresh perspective on achieving true fulfillment and balance in a world where burnout has become the norm. This book is your blueprint for creating an environment that fosters growth and empowers you to succeed on your terms. Catherine’s journey began at fifteen when she cofounded an early social network, which evolved into a thriving portfolio of dating apps serving millions. Despite fierce competition and rapid technological shifts, her team’s intentional approach to growth and strategy led to two sales: $100 million in 2011 and $500 million in 2020.